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Gutter Cleaning reviews in Colorado Springs

  • A
    Rigdon Inc
    Fantastic! On time, great service, excellent outcomes. Windows the best cleaning we ever have had and the gutter work was fast and cleaned up well. We asked them to spray a flexible covering in one area to stop a leak with our owner provided spray. They did that and in one small area we still had a leak and they came back and sprayed with their own material for no additional fees. Fantastic to work with and recommend highly.
    - Bruce B.
  • F
    LeafFilter Gutter Protection
    After further online research and finding that our experience seems to echo the experiences of so many others in regard to LeafFilter���s questionable business practices we felt we needed to share. We are not seeking a resolution to an issue. We consider ourselves very fortunate we did not give them any money and that they did not modify our gutters. There are numerous online reviews of truly terrible work and then little or no customer service. What is frightening is this does not seem limited to a ���bad office��� in Denver, but seems to be corporate-wide culture. 3/09/19 ��� We saw a LeafFilter display at the Home Remodeling show in COS. We arranged for an in-home estimate. 3/11/19 ��� Salesperson (Adam) came to our house, gave the sales demo, and measured gutter linear footage on our house and detached garage. After providing separate estimates for the house and garage, we signed an agreement of purchase # DEN04235 for $1730.00 to install LeafFilter on our garage. We thought we would see how it worked on the garage before doing our 1930s home. We made no down payment. Terms were that we would pay upon completion of the work. We made an appointment for installation on the following day. NOTE: Salesperson never actually got on a ladder to inspect our gutters. We have a rather steep (12/12) pitched roof. During the demo, we asked Adam, ���with our steep roof and shingle overhang, is this really going to fit���? Adam assured us there would be no issue after they align and adjust our gutters. We had our garage built 12 years ago. The gutters (professionally installed) are still perfectly aligned and need no repair. The roof was replaced 2 years ago with hail-resistant, asphalt shingles and is in very good condition. 3/12/19 - Installer (Mark) arrived promptly to begin the installation. Mark soon found that he could not install LeafFilter on our existing garage gutters. The product is designed to sit on top of the gutter with an edge fitted under the drip-edge of the shingles. Our gutters do not have enough space available to install the product the way it was designed. This is the exact issue we questioned Adam about. Mark (who claimed to be ���their best installer���) first offered a solution of removing (slicing off) the overhang from our shingles in order to gain enough room for the installation. We knew that would void our roof warranty and would most probably lead to serious water damage issues. LeafFilter���s own literature specifically states ���You should NEVER ever disturb your shingles or roof���; ���Shingles are designed to be installed and never disturbed���; ���Major shingle manufacturers agree, any alteration or equipment addition will void your warranty���. We declined. His next suggestion was to increase the size of (replace) the fascia boards on the garage in order to gain more room to drop our gutters enough to install the product. He did not have the needed materials or tools for that and said we would need to reschedule. Shortly after Mark left, we received a call from Adam. Adam said he wanted to discuss the additional cost for the fascia work. We stated that this is the exact issue we brought up during the demo where he claimed there would be no problem. We also mentioned this was supposed to be a firm price contract. When we said something about ���sounds like bait and switch���, we were disconnected. 3/13/19 ��� We called Adam to cancel the contract. He stated he could not help us with the cancellation and that we needed to call the corporate office. We called the corporate office. They stated they would send a cancellation notice to the Denver office. We asked for a copy and were told that we would receive a call from a manager in the Denver office as soon as they receive the notice from her. They would then be able to provide us with a copy of the cancellation. We noted many other online reviews complaining of this same ���game��� of phone tag��� you are told to call the corporate office, they say they will contact the local office and then you hear nothing. It seems you are always passed off and no one can give you a straight answer. Shortly after, we received a call from Jordan and he asked for someone of a different name saying he was calling from LeafFilter about an installation today. We said we were expecting a call regarding our contract cancellation. Instead, he asked if he could come out and inspect our property to see what he could do. We said no, we were not interested and simply wish to cancel the contract. Per the purchase agreement, we mailed a written cancellation notice to the Denver office. We still have received no confirmation. 3/15/19 - Received a call from the ���Operations Manager��� at LeafFilter. He said that he heard we had a problem with our installation and he called to tell us what he was going to do to solve the issue. We again said that our contract was cancelled and we are not interested in doing business with them and hung up. 3/18/19 ��� We posted this information with the Colorado Attorney General���s Consumer Protection Section, Denver BBB, and TrustPilot. 3/19/19 ��� In response to our posting at the BBB and TrustPilot we received a call from Roger Moore, Regional Operations Manager at LeafFilter. He apologized for our experience. I asked him to delete our contact information and to never contact us again. We edited our post at TrustPilot to include: ���We feel LeafFilter may be committing consumer fraud. We have filed a complaint with Colorado Consumer Protection and have contacted several Denver media outlets. We strongly encourage others who are not completely satisfied with their LeafFilter experience to do the same.��� We received an email from TrustPilot stating LeafFilter challenged our review, stating ���[*** Link removed ***] has reported your review because they don���t believe you���ve had a genuine buying or service experience. Reported reviews are temporarily moved offline.��� The review is currently removed from TrustPilot. We have emailed TrustPilot the signed copy of our contract with LeafFilter.
    - Gregory and Margaret S.
  • A
    Rigdon Inc
    Brandon came by, we did a quick consult for me to tell him what I thought were issues. He cleaned the gutters, flushed out the downspouts and gutters and cleaned up after he finished. good work, thanks
    - Jeffrey W.
  • A
    Clearly Better Gutter Cleaning
    Excellent work. They found a need for a couple of straps to hold the gutters to the house and installed them. They also installed some guards for us so hopefully next time the job will be easier. Nice guys worked efficiently.
    - Jeanne K.
  • A
    Gutter God Seamless Gutters
    Very professional. Replied to my request within minutes and scheduled quote/cleaning the next day. They were on-time and professional. Did not try to up-sell work that was not required. Provided additional repairs on the spot which I requested.
    - Robin C.
  • A
    Clearly Better Gutter Cleaning
    everything went well. from the quick response to my on-line inquiry to the free estimate as promised and work was done the same day. Darrin was prompt and explained everything to me and even showed me good and bad examples of what products are recommended and not recommended. all in all a very good experience. I would recommend them and use them again myself
    - beth d.
  • A
    Intrawest Seamless Gutters
    Excellent service from scheduling appointments, providing the estimate to the completion of work. I will definitely contact INTRAWEST SEAMLESS INC. for future work. Hopefully, I can ask for Robert B. - professional, knowledgeable, courteous and careful in his work.
    - Judy M.
  • A
    Clearly Better Gutter Cleaning
    i thought that my gutters needed to be cleaned but the guys went up there and told me that they were all clean except one side, where there were leaves,sticks and mud and they even showed me pictures. They then recommended gutter covers for just that side and they would clean it for free with the covers. Super Honest company i recommended them to all my neighbors because i had two other companies come out and they all said everything else had stuff in them as well! Also the covers even come with a warranty and a free inspection!
    - James W.
  • A
    Clearly Better Gutter Cleaning
    Fantastically! They showed up on time, their professionalism was outstanding and the work was done just how I expected. Quick timing with a super clean outcome! Not a twig was left behind and there was no debris on the ground. They scooped it out and take it with them so I was not left with the worry of musty piles of gutter scum.
    - Ashley N.
  • A
    Clearly Better Gutter Cleaning
    It went great. The guys at clearly better gutter cleaning were very nice, proffessional and knowledgeable about what needed to be done and provided prevention tips going foward. Very easy going no pressure upselling. I was given a great price for a great job done. I would recommend them to anyone in need of there services.
    - Derek T.
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Gutter Cleaners in Colorado Springs

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