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Countertop Installation reviews in Colorado Springs

  • A
    Planet Granite Inc
    Perfect experience from start to finish. The advice, selection and installation was flawless. Price of the stone was some what higher due to acquisition and shipping cost in Denver. The marble required was very specific and not readily available. Otherwise, I highly recommend Planet Granite and would use them again if need be.
    - Phillip S.
  • A
    Homestead Improvements
    Finished product is Wonderful! Nekole is interesting to work with. She insists you acquire all materials with heavy doses of her assistance and her professional discounts. The project ended on time and is a showplace, and as a bonus I learned a lot.
    - Mike M.
  • F
    Springs Home Improvement Co
    Springs Home Improvement (SHI) offers poor workmanship. Unless you are willing to settle for this, you have to demand a lot of rework. In our case, all the tile work, pocket door installations, plumbing, electircal, etc., had to be re-done. There were long periods of time when no one showed up to work and there was no communication. When someone did show up to work they would invariably get a phone call from the office and have to leave. They charge for travel time, so all the interruptions add up, not to mention the time they are on the phone. The owner refused to provide line item detail of the hours and materials that he billed us for. Some of their subcontractors were lacking in skill and were difficult to talk to. Bill's Plumbing was unable to install sink pop-up drains that work properly. Mike of Bill's Plumbing took away all 4 of the pop-up drains that I bought (on recommendation of the sink manufacturer) and installed some that he bought, but they leak. He will not return our calls or messages so will not fix the leaking drains or return the expensive drains I bought. The electrician did not assemble the LED fixtures before installiing and got the wiring messed up so they flickered and leaked insulation all over the floor.. He was either talking (and yelling) to himself or on the phone most of the time he was here. We had to hire a competent electrician to re-do most of this work. One of the Springs Home Improvement crew bought the wrong paint and had a large hallway painted with it even though the correct paint was stated by us verbally and in writing.. The floor tile, shower pan and shower tile was installed poorly by Euro Style and had to be completely removed and redone by another sub. He did a better job but left without sealing the shower tile floor. Another Springs Home Improvement worker did the sealing, but must not have read the directions because it is all white and cloudy looking. We were sent to Planet Granite to select counter top. Planet Granite did not template the sinks correctly, so they didn't fit when they tried to install. Since they had already grouted the counter, they ground down the stone in place, creating a huge mess of rock dust that settled throughout the house. They vacuumed a little but they weren't very thorough. Over 8 months of off and on work and they were unwilling to complete the project and correct mistakes and threatened legal action if we didn't pay a final invoice. The owner claimed we had a final walk-through, but that event never happened. We have had to hire other contractors to complete the work and fix their final mistakes. They'll claim to want to make things right but don't follow through and then find creative ways of blaming the homeowner.
    - Carolyn S.
  • F
    Builders Custom Counter
    Plumber showed up after 7PM to install the sink fittings- my window was from 4-6PM. He "worked" for 90 mins before declaring the brand new faucet was the problem. Attempted to charge me an hourly fee (Already paid $525 for the visit via BCC) to finish the work more than 36 hours later. Had he shown up on time and if the faucet was really to blame, I could have replaced the faucet in less than 20 mins, and he could have completed install. NO ONE returned a phone call. Installers were also late by more than an hour. Counters are fine- customer service is simply not there.
    - AJ C.
  • A
    Brekhus Tile & Stone
    We met with sales design consultant Jennifer Scardino; she was helpful and stayed in contact with us throughout the process. Gene came to measure for the soapstone. He was meticulous, professional and explained the process to us. Mike and Patrick installed the soapstone. They were professional, friendly and gave us helpful hints about taking care of soapstone. Before cutting the soapstone we were sent pictures so we could see what the counters would look like. This was very helpful as we had chosen soapstone with a considerable veining and wanted a specific piece of the soapstone for the island. It was a pleasure working with Brekhus.
    - Ilene R.
  • A
    Dayhoff Repair & Maintenance Inc
    This was my first remodel and I was looking for someone to provide me guidance keeping in mind my budget. Chuck provided that and so much more. He took my vision and help guide me into making very good decisions on design and use of my budget. The additional independent contractors that he brought in for electrical and plumbing were also top notch. Chuck has an artistic eye that added beautiful touches and the final result was more than I had hoped for. He built me a small dining nook that I was not able to find that fit the small dining room and gave me added storage. We worked with Prosource for the kitchen design and the cabinets were beautiful, doubled my storage space and were well worth the investment. Chuck designed and made my maple butcher block counter top and my friends cant believe the beautiful job. He opened a pathway between the dining and living room which gives more flow and makes the area seem larger. I asked him to redesign a wall using laminate wood flooring and again he exceeded my expectations. His experience with painting and updating baseboards, lightning and doors also exceeded my expectations. I have a beautiful new home. My next project will include Chuck Dayhoff as my contractor. I also have reliable contacts for electrical and plumbing services as needed because of this remodel.
    - DEBRA H.
  • A
    Homefix - Remodeling & Roofing
    We selected HOMEfix to remodel our master bedroom bathroom. It was a major redesign and a leap of faith decision for us to make the change. They listened to our ideas and told how us they could make it work. We loved that it was one stop shopping. They could handle all aspects of the project including demo/framing/plumbing/electrical/permits/floor and decorative tile and installation of vanity, mirrors, and doors. They painted the room and installed and stained the new interior doors. Our new bathroom is now a showroom! Communication with the project manager, the technicians, and the management was incredible. If we ever had a question, our phone calls were answered immediately. The project manager stopped by at least once a day to check on his team and check with us. They were extremely professional and polite and honest. Nothing was more important than our satisfaction in all aspects of the project. Near the end of the project, we signed up with them to remodel our guest bathroom, too. Both bathrooms are a dream. We highly recommend them with absolutely no reservations.
    - Dawn S.
  • C
    Planet Granite Inc
    Dealing with Planet Granite was great up until the removal of my existing countertops and installation of the new granite countertop. The crew had two installs that day and rushed through my job. Paid over $1000 for removal of old countertops which was accomplished in about and hour with extensive damage to the drywall behind and above the backsplash. The new granite countertops look good. However, I had to spend two days cleaning up the mess, patching and painting drywall, cleaning caulking off the cabinets, staining scratches on the wood floor, cleaning a stain off the newly installed sink, and sawdust everywhere. Hire someone else to remove your existing countertops, these guys (or at least the ones that did my install) don't want to deal with it.
    - Greg G.
  • A
    Springs Home Improvement Co
    I'm very pleased with their work. They arrived on time, ready to get to work. We redesigned reworked the entire main floor to include living room, kitchen, entry, master bedroom, master bath w/steam shower, laundry and sliding door closets.
    - Richard P.
  • A
    Handyman Connection of Colorado Springs
    It went very good. Finished in 8 days; start to finish. The plumber, carpenter, and project manager were very professional, punctual, reliable, and very good to work with. I would recommend them to my friends and use them again myself.
    - Cornelia M.
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Countertop Kitchen Installers in Colorado Springs

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