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Bear Automotive

in business since 1998

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Zip Code

About Us

on Angie's List for 12 years

Bear Automotive has been in business for 18 years. We pride ourselves in our excellent service and loyal repeat customers. We have more than 40 years of experience as an ASE Certifified Master Mechanic, 2000 hours of General Motors schooling, 500 hours of Ford schooling, 450 hours of Chrysler schooling, 200 hours of Toyota, Nissan and Mazda Schooling too!

Contact Bear Automotive

Phone Number

(719) 591-5700

Address

1310 VALLEY ST
Colorado Springs, CO
80915

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Ratings and Reviews for Bear Automotive

B

Review: Auto Repair Service
6 months ago

This is a followup review of my previous review regarding installation of a water pump.

Bear Automotive refunded the payment for the water pump they installed without my asking for any compensation. They admitted there mistake and apologized and I am grateful for their professionalism. The leak was fixed by the dealer and so far I have had no further leak problems. I would definitely consider Bear Automotive for future business because of their honesty.

Service Provider Response
Thank you. We appreciate that you will consider us in the future. We would love to earn back your trust.
Services Performed
- Auto Repair
A

Review: Auto Repair Service
8 months ago

engine code

Excellent. They figured out I got some air into my gas tank and replaced the gas cap for me. Bear exceeds my expectations with trustworthy, friendly, quality and valuable service. In my son's words, "they are beyond superb" with their service and care of our clunker Nissan. They treat us like family and go above and beyond industry standards when it comes to car maintenance/repair. We have been using them for years and they are always patient, considerate, thorough and economical. You really can't go wrong with choosing Bear and I wouldn't ever consider going elsewhere. In addition, their work is insured so you get added protection and warranty if you ever need it.
Services Performed
- Auto Repair
A

Review: Auto Repair Service
1 year ago

Transfer Case Rebuild

Bear Automotive and staff were phenomenal in repairing a transfer case on my son's car. They did a thorough estimate at no cost and were upfront on the estimate and all the details of work to be done and upfront that the price could vary once they were able to remove and evaluate the issue. Sharie was awesome in keeping me up to date on the progress and coordinating the exceptional work done. I have found an honest place that performs outstanding work and I recommend them to anyone looking for the same.

Service Provider Response
Thank you!!! We are grateful to have earned your business! Our customers are what make us who we are! Thank you for the opportunity to work on the Bravada, we look forward to working with you in the future!
Services Performed
- Auto Repair
A

Review: Auto Repair Service
1 year ago

brakes, battery check, coolant flush

Great! I got new brakes that don't squeak now and they determined nothing was wrong with my battery. No issues

Service Provider Response
Thank you for the opportunity to earn your business! We appreciate our customers! We look forward to working with you again. Thank you
Services Performed
- Auto Repair
- Electrician
A

Review: Auto Repair Service
1 year ago

brakes, battery check, coolant flush

Great! My brakes don't squeak now and car is running well.

Service Provider Response
Thank you !
Services Performed
- Auto Repair
- Radiator Repair
A

Review: Auto Repair Service
2 years ago

Transmission replacement for Dodge Ram 1500

Overall, very well. They experienced issues receiving the replacement part, which caused a delay in getting the work completed. However, once this became known, they offered a loaner vehicle while the work was completed. They were in near constant contact and kept us informed throughout. Very professional and worth the time.

Service Provider Response
Good morning, We are glad that after all the issues you were still happy with us. We understand your frustration with the parts issue. We were glad we were able to help. We truly appreciate the review. We look forward to working with you again! Again, thank you for your patience with everything.
Services Performed
- Auto Repair
A

Review: Auto Repair Service
2 years ago

Hyundi door handle replacement

Excellent - very personable and took care of it as soon as possible

Service Provider Response
Good morning, Thank you for letting us earn your business. We truly appreciate our customers. Without them, we wouldn't be here either. We look forward to working with you in the future. Thank you
Services Performed
- Auto Repair
A

Review: Auto Repair Service
2 years ago

Needed a thorough going over of the car I was preparing to sell. Gave me a great review of (a) what needed doing right now before selling it; and (b) what long-term maintenance things were going to need attention in the next few months.

They are the best - we have been using them ever since we moved to the area 6 years ago. Very honest and professional.

Service Provider Response
THANK YOU!!! Working with your family has been a pleasure. Thank you for trusting us with your vehicles! We look forward to continuing our relationship with your family!
Services Performed
- Auto Repair
A

Review: Auto Repair Service
2 years ago

Starter replacement for one car and a new alternator for the other.

Excellent! Working with the team at Bear Automotive is really great! I appreciate the quality of their work and the confidence I have that they've done a great job.

Service Provider Response
Thank you!! We really appreciate your trust in our our work. Our customers are the greatest part of our company! As always, we look forward to continuing to build a relationship with you and work with you to keep your vehicles running! Thank you Bear Auto
Services Performed
- Auto Repair
A

Review: Auto Repair Service
2 years ago

They installed a new battery, replaced the rear shocks, and changed the oil.

There is a reason why Bear gets such great reviews; because they earn them with quality service and integrity. My teenage son was anxious for me to write this review because he was so impressed with their service and finds them to be trustworthy and reputable - something he has not yet seen in his previous experience with auto repair/service. Bear treats you like family not only in a hospitable way, but also with the value it seems they would want their own family to receive. I have been going to them for years. They go above and beyond customary standards for auto repair and service. My son was impressed with the technician who helped a customer fix something completely unrelated to his repair that was just paid for, just out of courtesy and to help the customer. That kind of service is typical of Bear. They go out of their way to do little things for you to just make your experience positive. It's not uncommon to have the owners come out and update you on your service or show you progress on your car. They also research the most reasonable and practical solution for your kind of problem that doesn't break your budget. I love Cherie (Sorry, if I got the name wrong) who just makes the whole process smooth and efficient and goes out of her way to make sure my needs are accommodated (including making sure I have transportation to pick up my son from work!! while waiting for my car repair). I love that their work is warrantied and insured so you, the consumer, gets the benefit of extra roadside assistance when needed and quality control on previous repair work. They are remarkably knowledgeable and skilled in their field. With that said, no one is perfect, and of all the repairs completed, I have only had one that didn't work for me. But in good fashion, the owner fixed it himself to make sure the repair was done correctly and I am satisfied. Bear lives up to their motto of "Honesty, Integrity, and Value." I also think it rocks that they have female technicians!

Service Provider Response
Thank you for your review!! We are truly happy to know that you both have great experiences here! We have enjoyed working with you over the years. Its our amazing customers who allow us to continue! It really makes us feel great that your son at such a young age was impressed so much to want to write this review so badly! What a great son you have raised! We look forward to continuing to work with you and him in the future! Thank you for being our customer!
Services Performed
- Auto Repair

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Bear Automotive

Compare quotes from up to 3 electricians!

About Us

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

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