They installed a new battery, replaced the rear shocks, and changed the oil.
There is a reason why Bear gets such great reviews; because they earn them with quality service and integrity. My teenage son was anxious for me to write this review because he was so impressed with their service and finds them to be trustworthy and reputable - something he has not yet seen in his previous experience with auto repair/service. Bear treats you like family not only in a hospitable way, but also with the value it seems they would want their own family to receive. I have been going to them for years. They go above and beyond customary standards for auto repair and service. My son was impressed with the technician who helped a customer fix something completely unrelated to his repair that was just paid for, just out of courtesy and to help the customer. That kind of service is typical of Bear. They go out of their way to do little things for you to just make your experience positive. It's not uncommon to have the owners come out and update you on your service or show you progress on your car. They also research the most reasonable and practical solution for your kind of problem that doesn't break your budget. I love Cherie (Sorry, if I got the name wrong) who just makes the whole process smooth and efficient and goes out of her way to make sure my needs are accommodated (including making sure I have transportation to pick up my son from work!! while waiting for my car repair). I love that their work is warrantied and insured so you, the consumer, gets the benefit of extra roadside assistance when needed and quality control on previous repair work. They are remarkably knowledgeable and skilled in their field. With that said, no one is perfect, and of all the repairs completed, I have only had one that didn't work for me. But in good fashion, the owner fixed it himself to make sure the repair was done correctly and I am satisfied. Bear lives up to their motto of "Honesty, Integrity, and Value." I also think it rocks that they have female technicians!