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Moving reviews in Centennial

  • A
    Alfonso and Juan were great very good mover, packers. Loaded up 2 pods wrapped wood furniture and loaded everything we needed save me a huge amount of time and stress. This team was great suggestion pack up everything and place a call to have them do the rest, you won't be disappointed. Thanks guys.
    - Robert m.
  • F
    Consistent with most of the reviews posted previously, my recommendation would be to stay far away from Great Plains Moving & Storage. Our GPMS estimator stated that because we were moving in late December there would be ���No Problem��� with scheduling to meet our timeline. We were promised a load date of 12/26 in Denver and a delivery to Minneapolis within a window of 12/29 ��� 01/04. Day of move ��� schedule to arrive between 8 and 10am. Truck and crew show up at 11:00am. They show up in a 28 ft box van. I was informed that the crew would load our contents and would then be stored at their storage facility until a driver could be assigned. I thinking there was no way in **** they would get everything in this one truck. 9:30 PM - the truck is full and we have a 3-car garage full of furniture, etc. yet to be loaded. The load was completed mid-day on December 27th. We were told that morning that a driver would be assigned that day and either the Great Plains move coordinator or the driver would call us to give us an arrival date. We received no communications from anyone. Our credit card was charged for the full amount that day even though we had been told there would only be an authorization at the time of loading and the full charge would be applied once our belongings have been delivered to the final destination. On a positive note, the packing crew who showed before the load crew was great! The packed artwork, mirrors and TVs and did a fantastic job! Thank you, Angela and crew! Over the next couple of days, we attempted to speak with someone at GPMS but no one returned our phone calls. Finally, on 12/31 -- after leaving multiple messages -- we received a call from GPMS and were informed that due to scheduling conflicts and unavailable capacity our belongings would not be loaded in Denver for transit until January 9th. Wait, what? Delivery was scheduled for January 4th at the latest and now we are told that our stuff won���t even leave Denver until January 9th. Estimated delivery date is now January 14th. The move coordinator told us there was a chance this could change and that she would keep us informed of the status and advise if an earlier delivery date could be worked out. Yeah, no. Not much we can do at this point but to make the best of things. The coordinator said she would email us a late delivery claim form. Nope, no follow through whatsoever. We contacted North American directly and they assisted us with the process and immediately sent us a claim form. They were actually quite sympathetic to our situation, although $500 didn���t cover the expenses we incurred for having our belongings delayed. GPMS provided little to no guidance or support. January 12th ��� the long-haul driver calls to inform us that our load was picked up on the 10th and that he would in fact meet the 14th delivery date. This was indeed some positive news given that all previous communication from GPMS was negative. Adding to all of this frustration was the fact that we both just started new jobs so asking for time off to accommodate delivery after a week into the position presented an awkward scenario. We originally arranged our schedules to accommodate a delivery based on worst case scenario of January 4th, not 10 days after the promised window. January 14th ��� The crew that delivers our load is Allied Moving and Storage. Huh? We signed documents with North American Van Lines. Anyway���the driver and crew on the Minneapolis side were awesome! The driver and the local team were all professional, thorough and respectful of our belongings. It���s worth noting that in preparation of our load date on December 26th, we spent hours and hours separating, staging, and color coding our belongings as to if they would be unloaded to our living space or to our temporary storage facility. When the crew from GPMS loaded or contents in Denver, not only did they not create separate inventory sheets to indicate what went where, everything was co-mingled in the load process so it created a lot of unnecessary delay and confusion throughout the process. I say process because all of our household contents were loaded or unloaded a total of 6 times door to door. Not surprisingly, we had several pieces that were either severely damaged or completely destroyed. This was the most inefficient move process we have every experienced in our lifetime. After a long day of transfer, unload, etc. we learned there were still 2 box springs that remained in Denver. I could elaborate as to additional dialogue with Great Plains Moving and storage but by this time you get the idea. We finally received our last two pieces of furniture on February 7th���43 days later. What did we get from GPMS? ���We���re sorry.��� Bottom line���I would not recommend this company to anyone and would encourage those considering a long distance move to thoroughly research reviews such as these which describe real life experiences good and bad. We paid nearly $8,000 for a miserable experience.
    - Mark N.
  • F
    I���ve made five previous cross country moves, so you���d think I���d know what I was doing, right? Ah, but that was before I met MiniMoves. I made the MONUMENTAL mistake of hiring them for my sixth (and hands down, worst) move. Some of it is my own fault. So I want to make clear what they don���t: MiniMoves CHARGES BY NUMBER OF ITEMS NOT WEIGHT, AS MOST OTHER LONG DISTANCE MOVERS DO. Please be VERY aware of this. I was rushing, I signed everything, seeing what I wanted to see...that they were the same as everyone else (they proudly claim that they have ���no minimum weight requirement��� for their moves. Right, because they don���t charge by weight). What did that mean to me? I had a solid quote from a national moving company, $3,800, came to my home and looked at everything. Included 100% reimbursement for damaged items. Probably would have been about $4,000 when I added in a small sofa I have. This was in line with what I���ve paid in the past, made sense. But the local affiliate���s reviews online were awful. I had a higher quote from MiniMoves, but since the Minimoves quote was done by phone (which EVERY article about long-distance moves says NOT to do by the way), I figured the weight would be closer to the other estimate even out the pricing. Oh wait, Minimoves doesn���t charge like other long distance movers. At the point I was looking their reviews looked good---since the first of the year I���ve seen a decidedly downward trend. Too late to help me unfortunately. So what did I pay for MiniMoves to move my two bedroom condo from Colorado to Massachusetts? SIX THOUSAND DOLLARS. That���s right $6,000, when I could have paid $4,000. For a TWO BEDROOM CONDO. I don���t have that much stuff. And that included the mandatory bare-minimum insurance. Did I pay for better service? God no, the service was horrible. No proactive communication whatsoever. It took just over two weeks for my stuff to get here. I had to call and e-mail multiple times to find out what was going on before and after pick up. They���re all very pleasant mind you, they���re just not great at actually getting things done. Did I pay to make sure everything got here in one piece? Nope. Sofa has one corner that is filthy and torn, and it���s missing a leg. Leather recliner has one leg off, they just wrapped that up with the chair. One-year-old small sleeper from IKEA is filthy, and the back is all warped. Boxes are crushed. Dining room cabinet has two scratched legs. MiniMoves uses local movers to load and unload. No earthly idea what happened to it in between. Even the local movers were horrified by what they saw when they were delivering to me. So bottomline please, PLEASE think twice before using this company. If you hate all your stuff and secretly want a reason to get rid of it...and you want to pay a 50% premium to have it ruined, then by all means, use MiniMoves. But if not...you might want to look at other options.
    - Maura R.
  • A
    Our son and his wife are expecting their first baby in January. They sold home in Castle Rock and moved to Thornton to be nearer our daughter-in-law's office. Making a big move is a tough undertaking at any time, but having to do it, while still going to work each day and getting ready to welcome a baby can be overwhelming. I was on hand to help tie up loose ends and was able to observe the move. The two movers from All The Right Moves helped make a very difficult day so much easier. They took great care not to scratch either the furniture they were putting into their van or the floors or paintwork in either house. They worked quickly, but carefully, and were very personable and polite. Moreover, they cheerfully moved upstairs the bedroom set that the delivery guys from Furniture Row simply dumped inside the front door. (That'll be my next Yelp review, and it won't be getting many stars!) The total charges from All the Right Moves were a few hundred dollars lower than our son was expecting to pay. If we ever moved from our large home to a smaller one in the future, I wouldn't think of calling anyone other than All the Right Moves to get us from here to there.
    - Kathryn P.
  • A
    RJ and Alfonzo were puntual, professional, and kind. They moved quickly without damaging my items. Communication about where items was also appreciated. Some movers milk the hours to make the price higher, not Grassroots. I will hire again!
    - Cassie M.
  • A
    We did research on who should help us with our move. MoveMasters made the short list based on their strong reputation in town. They also quoted a competitive price. And they lived up to both. Local owners are involved in the business. Crew was very professional. When an issue arose - they made it right. If we need to move again - they'll definitely get a shot at the job.
    - Steve W.
  • A
    Just as predicted...when I called to inquire it was very swift and prompt. I asked questions, got answers and set a date. They were all professional and courteous from the initial call to the moment they unloaded the last item off the truck. Even helping us put some items together( the ones we needed help with). They had to maneuver in some small areas and got a couch into the basement by taking parts off and trying different angles and my son was very happy. To backtrack a little as soon as the crew arrived they introduced themselves to us and were very respectful. The weather was at least 96 degrees outside and in the truck was even hotter and we had to use 3 trucks. Those guys were troopers and I tried to make sure they were drinking plenty of water. This is a local small business and they were a great team. Moving day always sounds like a bad day but these guys made it go faster and kept the mood happy. I wish I had thought to take pictures because these guys took great care of our furniture and belongings. Thank you Grassroots Moving! If I ever move again it will definitely involve Grassroots Moving!
    - S R.
  • A
    I am in awe of these guys! 95 degrees outside and they didn���t quit moving. I had to force them to take breaks for water and drink breaks!! All of them were so caring and helpful. Joey, RJ and Darrien were so easy to work with.
    - Lynn M.
  • A
    Set up with Ron went smoothly. He then called the night before the move to confirm. I had a one-bedroom needing to go into storage. An hour before the move I got a call checking in and confirming details from Mike, one of the two guys moving my stuff into storage. Mike and Darryl then arrived in time to view my space and what was moving, go over the details (which were the same as what Ron told me), and then get started with the actual move on time. Both men were very professional and, what's more, pleasant and friendly to deal with and the move was accomplished quickly (within the 2 hours I was planning on) with my furniture and boxes treated well. Had used Abe Lincoln 3.5 years ago to move in and was glad I picked them to move out. Would recommend and will use them again.
    - Aaron N.
  • A
    The move went incredible! The guys take good care of your furniture and are very respectful and clean throughout the process. They were willing to stay late and offer an additional hand on a couple items we really needed done since we had a very time sensitive move. HIGHLY RECOMMEND!!!
    - Kyle C.
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Moving Companies in Centennial

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