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Find Top-Rated Castle Rock Gas Repair Services

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Gas Leak Repair reviews in Castle Rock

Real People ~ Real Reviews ~ Real Results

  • All was good, service and installation was great. Only issue was a discount they offered. They had me purchase a coupon, but sent me to the wrong coupon. So I bought a worthless coupon, and they didn't offer to honor it.
    - Jeff B.
  • They are wonderful! They come soon after you call them and have fair pricing. They can send you the same person each time you call so you can be more comfortable with them. To fix my emergency leak, he even left his family picnic to help me. They are just amazing.
    - Ouida A.
  • I was running an electrical line for a new exterior light and accidentally poked a hole in my CSST gas line (that's the yellow flexible gas line). It was on a Friday night around 8pm in early March. I shutoff the main valve to stop gas from leaking, but since it was going to be cold I was hoping to get it fixed that night so I could run the heat. I called Patriot's after hours line and they dispatched someone. Owner said it would be 20 minutes, but was more like 45 before someone showed. Service tech was friendly and I showed him right where the problem was. He confirmed that I had clipped the gas line, but said they did not have the necessary part and they would not be able to get it until Saturday morning. He then informed me (after 10 minutes in his van, presumably discussing with the owner) that the cost was going to be $650. He confirmed that the part (a coupling) was not expensive and that it would only take a couple of hours at most. I asked why so much and he said someting about "flat rate pricing" and "needing to run a business". Apparently, flat rate price is an excuse to gouge a consumer. This is my second experience with a plumber with this type of pricing and I strongly recommend staying away from companies that bill this way. My experience has been that you will always pay more than a reasonable plumber that bills by the hour (see Barnes Plumbing & Heating, Colby Plumbing, or Colorado Plumbing & Gas Lines). Needless to say, I called a different plumber on Saturday, had them come out and the total cost to fix it was $315, just confirming my original suspicion that this company was trying to take advantage of the situation and felt they could charge me just about whatever they wanted. While the service tech was friendly, this attempt at price gouging left me with a very bad experience. I'd stay away from this company.
    - Brett R.
  • Everything was great! Brian, the technician was wonderful! He answered ALL our questions, quickly & efficiently performed the work, explained everything that he was doing and overall is a consummate professional! We're having Pro Plumbing back to install a whole house humidifier! There prices are great! You definitely get more than you paid for!!! Can't say enough good things about Pro Plumbing, especially Brian!
    - DUNICE K.
  • Very responsive to Angie's List deal on servicing air conditioners. Also, since we are selling the house we need the extra work done.
    - Richard B.
  • unknown
    - Jason G.
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Gas Repair Services in Castle Rock

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