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Find Top-Rated Brighton Flooring Installers

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Flooring reviews in Brighton

  • A
    Can’t say enough about how happy I am with the work. Chad is a perfectionist! My floors and stairs are even more beautiful than I imagined. Always on time. Always neat and clean. Respectful of our house and time. I’ve worked with big name companies with our previous flooring. With them it was overpricing, sloppy rushed work, shortcuts, skipped areas, but not with Chad. He is the best!
    - Erin P.
  • A
    ProWorks Flooring came out to estimate and gave me a reasonable bid. Once scheduled, they came out and did the job quickly and with quality results. Despite my concerns about them wanting to do such a small job, they treated me and the job with professionalism. Would definitely consider them again for any flooring work.
    - David N.
  • F
    Horrible If I could rate a ZERO I would.. Todd came out to quote buffing my hard wood floors due to the top coat wearing.. we scheduled a month in advance so that we would be out of town .. the job was to start on Friday morning and complete by noon Sunday.. there was a question whether the floor would need to be taken to the wood and restained. The price included a remove and replacement of some warped boards where a plant was watered. Containment was included in the price as he said he was dust free as well as 2 coats of poly. The start date came and he was late to start with ... by the time we left for the weekend it was determined that the floors would indeed need to be sanded to the wood and stain applied ... not actually a surprise..I asked for the total price to do this additional work and was quoted 17-1800... This would add one day to the schedule so we would wrap up Monday with Tuesday as a cushion.. I said let's just call it 1800 and proceed.. since that time it has been 12 days of excuse after excuse .. my house had been a disaster area.. he broke the cord to my Hunter Douglas blinds .. broke the water line to the refrigerator because he pulled it out without disconnecting it.. there is stain all over my Walls as far up as 4-5 feet.. he spilled the stain on my carpet about 2ft by 1 .. the baseboards are full of stain .. the plastic wasn't removed for containment .. I am currently in the process of hiring another contractor to re buff the top coat and fix the atrocious quality of work he did.. corners left un stained .. to top it off he decided to leave the job after buffing for the stain unless I paid him 300 more for the floor repair that was included in the initial bid of $60 ..i agreed to pay an additional 200 for him to finish the job (bad move) we had a screaming match about him extorting money to complete the work.. he refused to apply the final coat until full payment was made.. my house is left in shambles and the quality of work is unacceptable even for a first time DIY project..he lists on Craiglist for work... You hear the name Todd Swaney ... RUN
    - William M.
  • D
    Although the primary work we contracted through them was completed, this company's attention to detail, customer service and follow-through was not satisfactory. Damage done by employees during work was not fixed - in one case I was told that if I bought the materials, they would not charge for the labor to fix and in another they claimed the damage was pre-existing and would charge to fix. In addition, some aspects of the work was not done as I was led to believe during the process of getting the estimate (although they gave themselves an out in the contract), and where they were to match the home's existing millwork they did not. The one positive thing I can say about my experience with this company is that approximately three months after initial installation, they did return to fix gaps that formed between the short-ends of the planks per the 1-year workmanship warranty. Although it was in doing work during this visit that a plank was damaged but they ultimately refused to fix because (after the fact) they claimed it was damaged prior to them arriving.
    - Jayne J.
  • C
    I received a quote which seemed quite a bit above the going rate, but contracters are busy now so I went with them. I was told the price was so high due to quality of work. My contract was with them for material and install. We were matching my hardwood from lumber liquidators in another part of the house. They had a portion delivered from the store... upon arrival they were going to dump the wood in my driveway unless I was willing to pay for inside delivery, trying to shake me down for $200. I had to line up a call with Jennifer from Proworks and the delivery folks and they finally setteled on $55, which I had to front and it was to be credited to my final bill. Then they delivered another portion on another night. It was now getting close to install date and I asked about not following the 7-10 day rule of letting wood sit at end use location before install. I was told the wood would be tested to ensure proper moisture content before it was installed. That never occured. The high quality install that was promised was by an untried new team they had never used before. Actually the install team I liked... very nice and polite and did an overall ok job. They did install some less that perfect boards, eventhough at the end of the day there was a bunch (the majority of 2 boxes ~45sq ft.) left over that I had paid for, so they could have been a bit more choosy. Around the perimeter of the rooms and in closet there were some gaps that were doubtful as to weather the baseboard would cover it and I have at least one of such gaps in my floor that I have noticed so far. Luckily its in the closet. The supervisor on the Job never showed up until after the job was complete for and quot;final walk throughand quot;, like what was he going to do to correct a situation after the floor was down. They had not ordered a transition strip from master bed to bath room as initially discussed. The super told me he was going to custom make one, that never happened, there was just a regular plank installed, and there is a gap there as well.The bill was initially adjusted up, for services not rendered and had to be corrected. The $55 credit that was supposed to be reflected on my bill (where if you recall I had to front the money to get the material stacked in the house instead of the driveway) I had to request the adjustment.The scheduling was questionable as well. The second delivery did not occur as scheduled his truck broke down. Then they estimated the install to take 3-4 days for which I took vacation to be there. They were in and out in 1 1/2 days. The install was for under 500 sq ft with baseboards removed and empty rooms. Didn't they know how long that should take? Also, since I contracted with them for material and install and they were SUCH a high quality shop, I would have expected them to be there to accept delivery and inspect and count the boxes, as one had damaged wood from a forklift.
    - Petra D.
  • D
    I called to make an appointment with the business for a bid.
    they called to say they had an office emergency and would need to cancel.
    I called back the same day and left an message to reschedule.
    I have yet to hear from them.
    that was about 2 weeks ago.
    - benjamin m.
  • F
    My husband and I went into Colorado Carpet and Rug on June 26th and worked with one of their salesman, Gary. We choose the carpet and made a down payment at that time. We were told that when the carpet came in we would pay for the rest and then pay the installer their money owed. The carpet installer scheduled our installation on July 15th. The installer called on July 14th and said he could not make it as he was too busy. Since I left a message and he never responded back, so we we contacted Gary at Colorado Carpet. Gary was apologetic and said we would have the installers show up that Thursday which was the 17th around 9:00. I took another day off work and about 10:30 called my husband to let him know they still had not arrived. We then found out that the new installers went to pick up the carpet and the carpet had never been ordered and of course guess who was on vacationand acirc;?and brvbar;.Gary. After we dealt with another individual at Colorado Carpet and Rug we were then told it would be July 22nd when the installers would be there. So at this time we were paying a little over $3000 for the carpet and installation and had lost four (4) days of working pay not counting the time that we still had not moved into our new home. After my husband asked what they were going to do to compensate us they said they would give us $200 off the price. I am disappointed that a store would allow their salesmen to lie to their clientele about ordering carpet when we had already put money down. We spent more in taking time off than what the $200 covered. Terrible work ethic, be careful using this company.
    - Chandra W.
  • A
    Troy was on time as he quoted me. The job was done correctly and to my satisfaction. The price was spot on for the quality of work that was provided. I will be hiring and recommending this company for a long time in the future.
    - Steve L.
  • A
    Steve started with the bathroom floor. Takes the time to do it right. Excellent job.Then he installed tiles on our front porch steps and doorway entry. Again, superb job done efficiently and in a timely manner.He remodeled the kitchen, adding countertops, built a trash bin to replace compactor, moved cabinets and reinstalled. Installed appliances, and generally did this all quickly, quietly, and with excellent craftsmanship. Very good finish carpenter. He explains what he will be doing, and works with you to get the results you desire. We will definitely use him in the future.
    - Judy A.
  • A
    I received a call back within a couple of hours and was told that using epoxy on a wood subfloor was not recommended. I asked why not and he explained in great detail how it worked and what issues (chipping) we might have with the wood seams and with the texture of the plywood and the fact that it bounced. He was concerned we would spend a lot of money and not be happy with the result for very long. I was very grateful for the information and the time he spent with me on the phone, particularly since I had someone from another company scheduled to come out to my house give me a bid on doing the same thing. Now I know what questions to ask them to see if they know what they are doing, and may very likely consider going a different direction with our basement floor or doing it myself, where I won't spend a lot and will have only myself to blame for the results.
    - John D.
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Flooring Installers in Brighton

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