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Lawn Mower Repair reviews in Boulder

  • D
    Earl's Saw Shop
    They charged a non-refundable $55 just to check on the mower. Said it would be 10 - 12 days before they could get to it. After 12 days I called them. They said it was in process of evaluation and they would call back that night. Two days later I called again. They said it was in process of evaluation, and I said that is what they had told me two days ago. That night they left a message that it would cost $220 to replace the carburetor and tune it up. After reading their reviews I knew it was a scam. I found another repair person, Angelos Mower. The next day I picked up the mower at Earls. They took their time bringing it out so I could look over their new mowers, as they were subtly urging me to buy a $315 new mower instead of paying $220 to fix old one. Angelo had my mower running beautifully in one hour, great service and total cost was $79. No carburetor was needed. Wish I had gone to him in the first place!

    Earl's Saw Shop has horrible service. Their gig is to scam you into either buying a new one or paying exorbitant charges for unneeded repairs. I love to support locally owned businesses, but this place is totally unprofessional and doesn't deserve your business.
    - Ted M.
  • A
    I have a 25 year-old Craftsman rotary lawn mower. Have taken it to Earl's Saw Shop a couple of times, and been put off by their generally slow, surly, and slipshod service. When I needed a tune up and carb work done, I searched on Angie's list and found Lafayette Lawn Mower Service (aka Lafayette Small Engine Repair). They were awesome. Friendly and informative on the phone. When I took the mower in, Darald took the time to look it over and tell me what my options were. I decided on the full service ($70 plus parts). The mower wasn't starting, presumably due to bad gas.
    They did the job in a week (as opposed to 3+ weeks for Earl's). Total cost including parts was just over $100 and it works like a champ again.
    Highly recommended!!!
    - Cam M.
  • F
    Earl's Saw Shop
    If you wonder why mom and pop saw shops are dwindling, look no further than the creeps at Earls. It's a family owned business, and Earl's wife is one of the most unpleasant, rude business owners I've ever met. Earl, meanwhile sulks around the place, barely saying anything at all, and his sons are reminiscent of the backwoods weirdos in the movie "Deliverance."
    Like others, I was promised a loaner mower, but was told there was a 15 business-day backlog on repairs. So, after dropping my mower off 5 days earlier, I showed up before closing time to pick up the loaner and was all but lambasted by Ms. Creepy Earl, who told me between gasps from her oxygen tank  "oh, no, I'm not letting any mowers out over night, because you won't bring it back on time. We told you that when you came in the first time.'
    Of course, they told me no such thing. In fact, when informed that it would be 15 business days, I said, 'no thanks,' but was convinced by the son to take the loaner.
    When Ms. Creep Earl told me, 'no way,' to taking the loaner,  I asked for my $50 deposit back, and was told I needed to get back in line and way until she took her sweet time with another customer.
    Seriously, this place is a throwback to another time when some local merchants, being the only game in town, felt no compunction about treating customers as if they were doing us a favor just by taking our money. 
    BTW, I am still waiting on the return of my $50 deposit.
    - Alex M.
  • C
    Earl's Saw Shop
    Work required 5 weeks. Owner provided a loaner mower for us on two occasions, but the extended repair duration was a hardship. In addition, the shop was not proactive in communicating with me in that no progress calls were made, my calls were not returned and it took several calls to reach a live voice. The work was done as requested, but throttle line damage was not noted which was too bad. Overall, this provider is the only game in town and is therefore very busy. If I had a local option, I would try them the next time.
    - DAVE F.
  • B
    They were very helpful. They offered to help take the blower out of the car and also to put it back after the work was done. The blower works fine, starts up immediately and does what it's supposed to do. The price was lower than I expected. The overall experience was very positive. The only negative was the person who took the blower didn't know when it would be done - 1 week or 2. It was 1 week.
    - PAUL L.
  • D
    Earl's Saw Shop
    We were very disappointed in the way business was conducted at Earl's Saw Shop. We had to wait for over three weeks for the service to be completed. The day I dropped the mower off the employees were very unprofessional in front of customers to the point of being rude. We were never given any discount for the long wait or offered any apology.
  • A
    Earl's Saw Shop
    Left mower off at shop and had it ready for pickup about 10 days later as estimated by shop.  Work performed professionally and successfully. 
    - John M.
  • B
    Earl's Saw Shop
    - CYNTHIA S.
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Lawn Mower Repair Shops in Boulder

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