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Dog Grooming reviews in Black Hawk

  • A
    DAUPHINE'S DOGGIE DO'S
    Extremely well from start to finish.  The owner is very responsive and amazing with my dogs.  They have never come back cleaner - and I had tried almost 10 different places before I found this one.  I now live much further away - but continue to make the drive into Denver because they are THAT GOOD.  Go here!!!
    - Carole B.
  • F
    BOW WOW BOUTIQUE
    Somehow the instruction for a "TRIM" morphed into a "HAIR CUT". (NOTE: At no time did I ever use those two words, yet that is what the staff claim they heard.) When I returned to pick my dog up at about 7:00 PM they had cut off all of the feathers on his front and hind legs, removed his long chest mane and the fur beneath his ears and on his tummy. (NOTE: I had specifically asked them to call me on my cell phone as I would not be at home to receive a call when they were finished. Regardless, they called my land/home line and I didn't receive the message that my dog was ready to be picked until more than an hour after the service was complete.) Not only had they gone way beyond the "TRIM" I had requested, but the work was ridiculously choppy and uneven, leaving the poor dog looking lumpy and hacked up. It will be a very long time until it fills back in. (NOTE: I foolishly paid for the service prior to seeing what had been done. Again, I just "assumed" the job would be satisfactory - major NO-NO! Ask to see your pet before you pay!) When my dog was brought from the service area and into the lobby I was initially shocked but didn't make a huge deal of it. It wasn't until I got him home and actually saw closely in the light that I realized just how much damage had been done. The ladies at Bow Wow Boutique are friendly and helpful, and it is very clear that they love the animals put into their care. If you do opt to bring your pet to them for grooming be extremely specific about your expectations. Do not leave anything to chance. My "assumption" was that they knew what a "TRIM" means for a long-haired Golden. I see now that I made a number of mistakes throughout this interaction. I was wrong to make assumptions and it is now very apparent that I was not specific enough. I requested a refund ($45 for the grooming of a large dog, plus a $5 tip) and the owner eventually obliged. It took a few days for this to happen and I was given a bit of attitude when I questioned their professionalism. Ultimately the matter was settled and I think lessons were learned on both sides from the transaction. Again, if you choose to do business with Bow Wow Boutique, be very clear with your instructions. I wasn't specific enough and my dear doggie friend paid the price!
    - Lee D.
  • D
    Best Friends Pet Care
    THEY SHAVED THE DOG WAY TOO CLOSE WHICH IN A WAY I CAN UNDERSTAND BECAUSE THE STICKERS WERE IN HER SKIN. THEY WERE GREAT IN THE FACT THAT THEY DID SPEND TIME WITH THE DOG, HOWEVER, THEY WERE RUDE TO MY DAUGHTER UPON PICK UP AND THE CHARGE WAS A BIT HIGHER THAN EXPECTED. I GUESS THAT I AM SAYING IT WAS NOT A PLEASANT COMPANY TO WORK WITH, BUT THEY DID GROOM THE DOG AND TELL US ABOUT THE INFECTION.
    - BARBARA K.
  • A
    PETSMART
    PETSMART GROOMING DOES A GREAT JOB GROOMING MY DOG. THE STAFF IS VERY FRIENDLY AND GREAT WITH ANIMALS. THEIR QUALITY OF WORK IS OUTSTANDING. THE TAKE A GOOD AMOUNT WITH MY DOG AND MAKE SURE THAT HE LOOKS WONDERFUL WHEN WE PICK HIM UP.
    - SHANNON B.
  • A
    BOW WOW BOUTIQUE
    He is very friendly and does a good job.
    - Karen P.
  • B
    ACTION KENNEL
    THE GROOMERS AT ACTION KENNEL HAVE GROOMED TWO DOGS FOR US. THEY ARE THOROUGH AND PROMPT. THEY RECENTLY RAISED THEIR PRICES WHICH SENT US SHOPPING FOR ANOTHER GROOMER.
    - MARY L.
  • B
    ROCKY MOUNTAIN GROOMING
    ROCKY MOUNTAIN MOBILE GROOMING COMES TO YOUR HOUSE AND I LIKED THE CONVENIENCE OF HAVING THE SERVICE AT MY HOUSE AND THEY DO A GOOD JOB BUT I THINK THAT 55.00 IS A LOT FOR A TRIM AND WASH.
    - SHANNON B.
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Dog Groomers in Black Hawk

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