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Locksmith reviews in Black Hawk

Real People ~ Real Reviews ~ Real Results

  • This company was amazing. I called to see how soon someone would be able to come out. I was pleasantly surprised when they were there within the hour. Patrick Borchert came to my rescue and had me inside my home in no time. He was very friendly and professional. I will recommend this company to everyone. And the price was very reasonable!! A wonderful experience all around!!
    - Kelly L.
  • Smooth and by the numbers every step of the way. Brett was accommodating when a schedule change was forced, kept in communication, arrived on time, rekeyed the locks alike (an improvement for us) without delay, and provided additional spare keys. A friendly, courteous, clean, trustworthy, knowledgeable, and skilled locksmith I wholeheartedly recommend!
    - Stu M.
  • Brett arrived at his estimated time and we went over all of the things we needed him to take care of. He listened and made notes. He got busy and was able to take care of everything in about 5 1/2 hours. He was very courteous and his work was very clean. Brett is a nice guy, and was very thorough on our job. I would highly recommend him and would definitely use him again.
    - JAMES M.
  • I called late on a Monday, and they were there by 8AM on Tuesday morning to change all of the locks on my house. It was done in a very friendly, courteous, professional, and quick manner. The price was great especially given the speed of the service; would not hesitate at all to recommend them to anyone!
    - Gary M.
  • Mr. Phifer responded quickly, arrived on time as promised, finished the job very quickly and everything was done perfectly! Great price, pleasure to work with ... highly recommend and would definitely use again!
    - Anne T.
  • Our old lock was actually a commercial, combination lock, which made replacing it a little more difficult.  The new combination lock which we selected did not "cover" the space and configuration created by the old lock.
    This required a creative solution, which our installer created, and which required his driving to a distributor for a piece that would cover the hole in the door utilized by the previous lock configuration.  The installer was extremely polite and patient in creating a plan that would work, and installing the new lock, which works perfectly.
    We were very impressed with his professionalism and his willingness to adapt to resolve the situation.
    We could not recommend a business any more highly than Southwest Lock & Safe!
    - Diane B.
  • Brett was an amazing professional to interact with and did the highest quality of work. We recently purchased a bank-owned property and had planned to have all of the exterior doors re-keyed (5) and also to install a keypad deadbolt. I spoke with Brett several times prior to the service date to discuss pricing, finishes, and purchasing new handles to match the deadbolts. He arrived precisely on time and with the products we had discussed. While he was working my husband and I realized it would be best to replace all the handles and deadbolts on the exterior doors, so Brett stayed with us for almost four hours getting all of the new hardware installed, even though that was more than he had originally planned to do. He even performed extensive maintenance on the doors themselves to be sure that they were all swinging correctly and shutting securely. A++ service, would call again in a heartbeat.
    - Erin F.
  • I closed on my house Friday, and purchased the $50.00 5-lock rekey special from Angie's list.  He arranged to meet me the next day (Saturday).  He showed up exactly on time , expertly rekeyed all the locks in my new home, and installed a new deadbolt for about $35 including the lock.  I couldn't be happier with the workmanship and his professionalism, and I do highly recommend his company.
    - Greg B.
  • .Brett was very responsive and personable, arrived right on time for both the quote visit and the installation,  provided a professional and well documented quote, and completed the work as quoted.

     He also worked in cooperation with another contractor (Wood 'n Things) whom we selected to do the door repair and replacement, so the end result was just as we expected, and all completed in a half day.

    I have recommended Brett to other family members considering some lock work.
    - John M.
  • Same day response. $45 to show up, $15 for the latch, and $10 to install. I felt the $15 for the latch was a bit much as it seemed to be 'weathered' with a 'splotchy' galvanized steel finish, as it seems like it was a rebuilt latch. Another company's Web site shows a complete latch assembly with new tumbler, keys and mounting hardware for $14.57. At least it was stocked on the service vehicle, or one put together from parts. $10 for 5 minutes of installation time, on top of the $45 'show up' fee, I feel is a bit high, especially when paying a premium on an apparently rebuilt replacement latch. I would hate to see what the labor/part/install charge would be if they had to find and pick up a new part from a local supply house. My 'regular' lock smith was on vacation and not available, so I went with the closest locksmith with an Angie's listing who had an A or B score. Next time, I will make sure there are more than one reports.
    - Gregory B.
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Locksmiths in Black Hawk

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