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Cleaning reviews in Black Hawk

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  • Excellent service and great communication, do not hesitate to give Rob a call. One of my biggest pet peeves with any contractor or service provider is when someone doesn't return calls or messages. When I first called to inquire about service I left a voicemail and Rob returned my call within a few hours. He arrived a few minutes early and is very knowledgeable about all things cleaning. Then he took the time to go over everything and what to expect results wise. We were very pleased with the results and the whole job experience. His commitment to service and customer satisfaction was exemplified the following day when he called to followup and make sure everything had dried ok and that we were pleased with the results. That's some first class service that unfortunately you don't see very often anymore. We will definitely be repeat customers when we need something cleaned in the future.
    - Doug R.
  • It did not go well at all. I moved all furniture, and accommodated an earlier arrival time. They first told me that they would not guarantee any spots would come out of my carpet. Then they told me that they would not touch a single piece of furniture that was still on the floor. I did not expect them to move our beds around but then they said they would not even move a one-pound flower pot to the side or a chair. I moved everything out as best as I could, as not much space is left when you clean all rooms. When I told them that other companies did not mind moving small furniture pieces around, they told me they were not interested in one-time customers and left. They were extremely rude and uncooperative, never seen anything like it.
    - Catalina L.
  • They were very responsive, got me into their schedule very quickly. The cleaning job was excellent and very thorough. This was the best carpet cleaning we have ever had! I will hire them again for sure!
    - SARA T.
  • It turned out great. They do a really good job. The girls just come in and work hard and get down to business. There's no messing around. We have them once a month. We do a couple different things. Sometimes they do just half our house like the upstairs where we primarily live. Then every other time they come they do a whole house cleaning. The price changes depending on how many rooms they do. They do a really good job. I like that they come in and do their job. They don't socialize. They are all about the business and getting the job done. They're not trying to be my new best friend.
    - Janine S.
  • They did an excellent job.  Everything was spotless, smelled and looked great!  They did the floors by hand.  Very professional company and very satisfied.  I would recommend them.
    - Grace D.
  • Window Genie was on-time with their whole crew and fast. Our windows had not been touched in way too many years so they had their work cut out for them. The team did a great job. Be aware that if your window screens are old (especially those receiving a lot of UV rays), screen parts can break during removal. This happened to a few of our screens and I know it was not Window Genie's fault. It's happened to me before so I expected it. I would use Window Genie again!!! Our windows area beautiful.
    - Frank E B.
  • Very well once they arrived. Scheduling could be improved - the company rescheduled the date a time or two, then the workers arrived late (over an hour) - I had to call to find out what the situation was. The work itself was well done & the workers informed me of cuases of the vent blockage.
    - Sharon N.
  • Michael provided an estimate of the work after looking up the residence online. He arrived on time, was friendly and professional. Cleaned more than 30 windows, along with their associated screens. The windows sparkle. Michael also pointed out a flaw in one of the windows, which was still under warranty, and I was able to get that replaced. Would high again.
    - Teresa M.
  • I was only moderately satisfied. I don't want to them, I think they worked conscientiously but I have had other cleaning services that were better. I also sent them to clean my rental house and there were things they would not do, like the refrigerator. I cleaned the refrigerator and I am 69 years old. On a scale of 1-10 I say a 3-4. 
    - Michael H.
  • The CF team did a fantastic job and my home was gleaming when they finished. They were on time and on schedule. The inside team of Brian and Micheal were very responsive in getting me booked and even sent reminders of my cleaning time...they are very organized. The crew was very professional and I loved the cleaning supplies they used. I will continue to use their services regularly.
    - Deborah T.
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Cleaners in Black Hawk

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