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Blinds And Curtain reviews in Aurora

  • F
    Spec 7 Insulation
    She set up appointment - I took time off work to sit home and the 'installer' never showed. Called Lisa, no answer. Called again a few hours later and she was extremely unprofessional. Never an apology - just a statement of "oh I thought he would have called you - he's sick" - yep! That's it - So I moved on - hoping to let others know. I can't imagine what difficulty you would have after you paid them and they installed the blinds. No thank you.
    - Sheila M.
  • A
    Mile High Custom Blinds
    I wanted to put up plantation style shutters in my home and had a number of companies come out and give me estimates for the project. After considering everything, I ended up going with Mile High Custom Blinds. They weren���t the highest or lowest bid, but I appreciate the total package. Others lacked customer service and didn���t spend the time. One company was in and out in less than 15 minutes. Another competitor just didn't instill confidence and she wasn���t a fan of the Norman blinds that MHCB uses because they were ���Chinese��� made. I don���t like it when someone bashes their competition, especially for that reason. Joe Lee at Mile High took the time, explained all of my options and was even willing to objectively discuss the pros and cons of other types of shutters. And while it took a bit longer than expected for delivery and installation, I wasn't in a huge hurry, so it was well worth it. I would definitely recommend Joe Lee from Mile High Custom Blinds for future projects and to others.
    - David H.
  • A
    Design Craft Blinds and Floors
    Lisa and Joseph went far above and beyond getting us the blinds that were perfect for us. We found some blind samples on Facebook that we like and they were able to get them for us. They were fast and courteous and didn't leave a mess. I definitely recommend Design Craft Blinds & Floors, and will keep them in mind for future home improvement jobs.
    - Charles J.
  • A
    Design Craft Blinds and Floors
    I couldn't be more pleased with the job done by Design Craft! Several years ago I purchased shutters from Lisa. The quality of the shutters are exceptional and look as good today as when they were newly installed. March, 2018 I requested that Joseph give an estimate on removing ceramic tile flooring from my entryway and kitchen replacing with laminate flooring, replacing linoleum flooring in a bathroom with laminate and removing carpeting from the master bedroom replacing with the same laminate. The estimate was most fair considering what a labor intensive process it is to demolish and remove ceramic tiling. The demolition of the ceramic flooring and laminate installation processes was done very professionally. Joseph oversaw the entire job, even offering his help to me in my prepping and cleanup portions of the processes. To have a business owner give a client such personal attention is rare indeed and was much appreciated. Bottom line, my new flooring is beautiful and I'm extremely satisfied with the work done by everyone associated with Design Craft!
    - RoseMary S.
  • A
    Papas Home Improvements
    First, I had been w/o blinds in my home for almost a week (painting the house) and the original handyman group I hired from Angie's List, bailed on me the morning they were to show up! I quickly ran through all the handymen listed in Angie's list and Josiah at Papa's Home Improvement was the only one that would give me any time in his day. I really needed those blinds hung! He kindly added me to the end of his full day of work hoping to show up at 8pm that night. It didn't work out but he showed up the next day and got all the blinds hung beautifully and also did some grout work for us. Josiah was super nice on the phone, worked hard to help us out and gave us a fair price.
    - Laura S.
  • A
    Design Craft Blinds and Floors
    I absolutely love my new roller shades for my lanai. Lisa is a true professional. Measurements, worksheet and product knowledge. She knew her suppliers and what they had available. She didn't just scribble down measurements on a tablet. She had a worksheet and made professional notations regarding each window. She came to my home twice to make sure I would be happy with my color and style selection. A pleasure to work with, including total confidence in her professionalism. Order was in within 2 weeks and installation was set up within the next week. I can't say enough good things about Joseph, the gentleman who installed the shades. Kind, clean worker, efficient, conscientious of my personal property, and cleaned up after completing the installation. He was a breath of fresh air after dealing with nearly a year of remodeling involving just the opposite in other subcontractors. Lisa and Joseph are both wonderful people to work with and would recommend them to all of my friends and people in my community.
    - Diane T.
  • A
    Discount Window Focus
    Estie was fantastic. She was responsive and obviously knew her business. She did not waste my time and energy with a bunch of up-sell when she knew that I knew just what I wanted, and she honored my Angie's List member discount.. Estie measured accurately, the blinds were made quickly, and the installer was personable and professional. Everything went quickly, cheaply, and professionally. I would highly recommend.
    - Brian T.
  • A
    ROCKY MOUNTAIN SHUTTERS AND SHADES
    Lauren Hruska was the ultimate professional. She provided insights into the product and gave us all the detail we needed to make an educated decision. As it turns out, we ordered shutters and couldn't be happier with them. The installation team was outstanding as well. They too provided answers to all questions and their calm demeanor added to our knowing we made the right decision. Over the moon happy!
    - Jeffrey S.
  • A
    Discount Window Focus
    Wonderfully. The owner, Estie, is a gem. She knows her products and she is exceptional every stage of the process--the "listening" to her customer's needs and expectation, the selection, the installation, and final product. When an added channel to improve the "darkening effect" did not work in my upstairs room, Estie, reordered the shades and even refunded the difference in cost. Her installer was likewise excellent. I would most highly recommend Discount Window Focus.
    - Nance M.
  • B
    Discount Window Focus
    The entire process with Estie, the manager, was extremely wonderful and pleasant. She was able to get me exactly what I wanted at a very decent price. However, the problem I encountered came when the blinds were installed. The installer, Tom, was supposed to call my mother to let her know when he was on his way so that she could meet him at my house, as I was at work. I had spoke to him about this the week prior, and had given him my mother's cell phone number, but instead, he called me at work, and when I asked him if he contacted my mother yet, he said he didn't know he was supposed to. Then, when he came to install the blinds, he did some damage to a towel rod in my bathroom. He spoke to my mother about it, and although I came home before the installation process was complete, and I am the homeowner, he did not once mention the damage to me. I noticed the damage the following day, and contacted the manager about it. It took almost a week before they got back to me about this damage. He also took my credit card information for the final payment before leaving the day of installation, and I received an email from the manager about a week later stating I still needed to pay. I let her know that I had already given Tom my credit card number, and was very concerned that he had not passed this on to her, after almost a week of having it. She had to contact him for that, and then the payment finally went through. In this same email, I reminded her of the damage he had done to the towel rod, and she said that she would have him contact me. He had told her that he would repair it, but when I spoke with him this last Saturday (keep in mind that the installation had been done more than two weeks ago) he was very rude and condescending, insisting that he should not have to fix something that was "already broken". I let him know, that although it was not properly installed the first time, it was wobbly at best, before he came for the installation, it was now hanging out of the wall that now needed to be patched up and repainted, instead of simply tightening the rod into the bar. The way he spoke to me was absolutely unnecessary. I then hung up immediately and called Estie, who was very concerned about how he talked to me and insisted that he would not come and make any repairs, rather I should hire someone to fix it and send her the bill. This is exactly the remedy I would have hoped for originally, instead of being spoke to the way he did. I told her that if I ever do have work done again by them, that I would wait however long it was necessary to ensure that Tom NEVER comes to do work again. I would absolutely recommend this company, but I would NOT recommend Tom as your installer. Hopefully his is not with this company much longer and no one else will have to put up with his insolent and condescending attitude.
    - Sarah D.
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