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Moving reviews in Aurora

  • A
    Alfonso and Juan were great very good mover, packers. Loaded up 2 pods wrapped wood furniture and loaded everything we needed save me a huge amount of time and stress. This team was great suggestion pack up everything and place a call to have them do the rest, you won't be disappointed. Thanks guys.
    - Robert m.
  • A
    this is the 3rd time we have used Grassroots moving svc. All 3 times the teams were on time, very professional and fast!!! We were able to move our smaller items our self and just needed help with moving the bigger items and they accommodated our request each time. This last move was moving our items from a storage room into our truck for a longhaul move, the guys loaded with the long drive in mind and did amazing at making sure it was secure and well packed!! I am only disappointed that i will be moving out of state this time and will not be able to use their services again.. I would recommend this company hands down as one of the best companies i have ever used!
    - Joanna S.
  • A
    They were the best! I don't live in the same town as where the office items were located and they kept me abreast of every little detail. They were so responsive, trustworthy, and went above and beyond expectations. I will definitely use their services again.
    - Barbara D.
  • A
    Very well, Jake and Francisco have helped us before and are two great guys. Very careful with our belongings, hard working, good sense of humor. Good people. And ultimately that���s what you���re payinf for, the help of people you trust and want to be around.
    - Jason G.
  • F
    Consistent with most of the reviews posted previously, my recommendation would be to stay far away from Great Plains Moving & Storage. Our GPMS estimator stated that because we were moving in late December there would be ���No Problem��� with scheduling to meet our timeline. We were promised a load date of 12/26 in Denver and a delivery to Minneapolis within a window of 12/29 ��� 01/04. Day of move ��� schedule to arrive between 8 and 10am. Truck and crew show up at 11:00am. They show up in a 28 ft box van. I was informed that the crew would load our contents and would then be stored at their storage facility until a driver could be assigned. I thinking there was no way in **** they would get everything in this one truck. 9:30 PM - the truck is full and we have a 3-car garage full of furniture, etc. yet to be loaded. The load was completed mid-day on December 27th. We were told that morning that a driver would be assigned that day and either the Great Plains move coordinator or the driver would call us to give us an arrival date. We received no communications from anyone. Our credit card was charged for the full amount that day even though we had been told there would only be an authorization at the time of loading and the full charge would be applied once our belongings have been delivered to the final destination. On a positive note, the packing crew who showed before the load crew was great! The packed artwork, mirrors and TVs and did a fantastic job! Thank you, Angela and crew! Over the next couple of days, we attempted to speak with someone at GPMS but no one returned our phone calls. Finally, on 12/31 -- after leaving multiple messages -- we received a call from GPMS and were informed that due to scheduling conflicts and unavailable capacity our belongings would not be loaded in Denver for transit until January 9th. Wait, what? Delivery was scheduled for January 4th at the latest and now we are told that our stuff won���t even leave Denver until January 9th. Estimated delivery date is now January 14th. The move coordinator told us there was a chance this could change and that she would keep us informed of the status and advise if an earlier delivery date could be worked out. Yeah, no. Not much we can do at this point but to make the best of things. The coordinator said she would email us a late delivery claim form. Nope, no follow through whatsoever. We contacted North American directly and they assisted us with the process and immediately sent us a claim form. They were actually quite sympathetic to our situation, although $500 didn���t cover the expenses we incurred for having our belongings delayed. GPMS provided little to no guidance or support. January 12th ��� the long-haul driver calls to inform us that our load was picked up on the 10th and that he would in fact meet the 14th delivery date. This was indeed some positive news given that all previous communication from GPMS was negative. Adding to all of this frustration was the fact that we both just started new jobs so asking for time off to accommodate delivery after a week into the position presented an awkward scenario. We originally arranged our schedules to accommodate a delivery based on worst case scenario of January 4th, not 10 days after the promised window. January 14th ��� The crew that delivers our load is Allied Moving and Storage. Huh? We signed documents with North American Van Lines. Anyway���the driver and crew on the Minneapolis side were awesome! The driver and the local team were all professional, thorough and respectful of our belongings. It���s worth noting that in preparation of our load date on December 26th, we spent hours and hours separating, staging, and color coding our belongings as to if they would be unloaded to our living space or to our temporary storage facility. When the crew from GPMS loaded or contents in Denver, not only did they not create separate inventory sheets to indicate what went where, everything was co-mingled in the load process so it created a lot of unnecessary delay and confusion throughout the process. I say process because all of our household contents were loaded or unloaded a total of 6 times door to door. Not surprisingly, we had several pieces that were either severely damaged or completely destroyed. This was the most inefficient move process we have every experienced in our lifetime. After a long day of transfer, unload, etc. we learned there were still 2 box springs that remained in Denver. I could elaborate as to additional dialogue with Great Plains Moving and storage but by this time you get the idea. We finally received our last two pieces of furniture on February 7th���43 days later. What did we get from GPMS? ���We���re sorry.��� Bottom line���I would not recommend this company to anyone and would encourage those considering a long distance move to thoroughly research reviews such as these which describe real life experiences good and bad. We paid nearly $8,000 for a miserable experience.
    - Mark N.
  • F
    I���ve made five previous cross country moves, so you���d think I���d know what I was doing, right? Ah, but that was before I met MiniMoves. I made the MONUMENTAL mistake of hiring them for my sixth (and hands down, worst) move. Some of it is my own fault. So I want to make clear what they don���t: MiniMoves CHARGES BY NUMBER OF ITEMS NOT WEIGHT, AS MOST OTHER LONG DISTANCE MOVERS DO. Please be VERY aware of this. I was rushing, I signed everything, seeing what I wanted to see...that they were the same as everyone else (they proudly claim that they have ���no minimum weight requirement��� for their moves. Right, because they don���t charge by weight). What did that mean to me? I had a solid quote from a national moving company, $3,800, came to my home and looked at everything. Included 100% reimbursement for damaged items. Probably would have been about $4,000 when I added in a small sofa I have. This was in line with what I���ve paid in the past, made sense. But the local affiliate���s reviews online were awful. I had a higher quote from MiniMoves, but since the Minimoves quote was done by phone (which EVERY article about long-distance moves says NOT to do by the way), I figured the weight would be closer to the other estimate even out the pricing. Oh wait, Minimoves doesn���t charge like other long distance movers. At the point I was looking their reviews looked good---since the first of the year I���ve seen a decidedly downward trend. Too late to help me unfortunately. So what did I pay for MiniMoves to move my two bedroom condo from Colorado to Massachusetts? SIX THOUSAND DOLLARS. That���s right $6,000, when I could have paid $4,000. For a TWO BEDROOM CONDO. I don���t have that much stuff. And that included the mandatory bare-minimum insurance. Did I pay for better service? God no, the service was horrible. No proactive communication whatsoever. It took just over two weeks for my stuff to get here. I had to call and e-mail multiple times to find out what was going on before and after pick up. They���re all very pleasant mind you, they���re just not great at actually getting things done. Did I pay to make sure everything got here in one piece? Nope. Sofa has one corner that is filthy and torn, and it���s missing a leg. Leather recliner has one leg off, they just wrapped that up with the chair. One-year-old small sleeper from IKEA is filthy, and the back is all warped. Boxes are crushed. Dining room cabinet has two scratched legs. MiniMoves uses local movers to load and unload. No earthly idea what happened to it in between. Even the local movers were horrified by what they saw when they were delivering to me. So bottomline please, PLEASE think twice before using this company. If you hate all your stuff and secretly want a reason to get rid of it...and you want to pay a 50% premium to have it ruined, then by all means, use MiniMoves. But if not...you might want to look at other options.
    - Maura R.
  • B
    I liked working with grassroots, the owner Jeff couldn���t be nicer & any more accommodating. I really like that they give a senior discount & @ cash discount as well. I would hire them again. I thought Darian did an exceptional job. Very professional & quick. Always had a smile. Thanks guys!
    - Renee A.
  • A
    Our son and his wife are expecting their first baby in January. They sold home in Castle Rock and moved to Thornton to be nearer our daughter-in-law's office. Making a big move is a tough undertaking at any time, but having to do it, while still going to work each day and getting ready to welcome a baby can be overwhelming. I was on hand to help tie up loose ends and was able to observe the move. The two movers from All The Right Moves helped make a very difficult day so much easier. They took great care not to scratch either the furniture they were putting into their van or the floors or paintwork in either house. They worked quickly, but carefully, and were very personable and polite. Moreover, they cheerfully moved upstairs the bedroom set that the delivery guys from Furniture Row simply dumped inside the front door. (That'll be my next Yelp review, and it won't be getting many stars!) The total charges from All the Right Moves were a few hundred dollars lower than our son was expecting to pay. If we ever moved from our large home to a smaller one in the future, I wouldn't think of calling anyone other than All the Right Moves to get us from here to there.
    - Kathryn P.
  • A
    I found these guys for my daughter. These guys were amazing and very personable. It was a great experience - which I have NEVER said about movers before. I was definitely impressed how fast they moved and were really careful with her stuff as well. She moves again in the spring and we'll definitely be using them again.
    - Pam B.
  • F
    Awfull, Torturous, Stay Away !!! Look at the before and after pictures. Stay away guys !!! Save yourself headaches , wasted time and money . I hired this supposedly moving company to move some of my furniture and equipment . They delibaretely broke an expensive kitchen equipment , a Turbo Air Refrigerated Bakery Case. They tought it will be easier to transport if they took it apart . They removed the front sealed glass and broke it in pieces.. They did so without my permission rendering the bakery case useless. After filing a claim they offered me pennies on the dollar , which was another insult, ignored my phone calls and called me a liar. Those people have no conscience or sense of duty and you would do yourself a big favor by looking for another moving company .
    - Chafiq B.
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