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Pet Care & Health reviews in Aspen

  • F
    My girlfriend, a 20 year client of this veterinarian's office took my
    female in for an emergency c-section while I was hospitalized. First the
    vet they had on call had never done a c-section. That required calling
    in a second vet. The estimate they gave was $700 and then they tacked on
    another $1000. So the total was $1700.00 Ruth, the office manager, from
    h***, after having what I considered was a pleasant conversation with
    her to try to sort things out, with the resolution that we would talk to
    Dr Rod the owner of the clinic once he returned from showing his
    dogs at Montgomery County dog show...decided to take it upon herself to
    call my girlfriend and harass her into giving her, her charge card info.
    Ruth had been in agreement that my charge card would be charged as soon
    as Dr. Rod looked over the charges on Tuesday. She went after my
    girlfriend on Sunday. The worst of all, was Ruth completely lied saying I
    said things...accusing them of price gouging and using words I never
    even use. I would run not walk away from this clinic and I am just
    grateful I live near much more ethical vets who staff their after hour
    clinics appropriately. They did reduce the bill by $200.00. When my dog was admitted they asked for a charge card. I asked if they took AmEx since I had that number memorized. They said they did. I gave them the number and then they claimed they didn't take that either. Incredibly disorganized staff.
    - Pamela C.
  • A
    - Michelle L.
  • A
    They are reasonable, good and have good hours.
    - SARAH E.
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Pet Care Providers in Aspen

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