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Woodworking reviews in Yuba City

Real People ~ Real Reviews ~ Real Results

  • The company provided a date and time and name of the estimator who would come to provide us with an estimate.  Tony was prompt and was very thorough in assessing our needs and discussing the options.  Before he left, he provided his business card with the price for the estimate we had discussed.  He followed up in two days with an email with the estimate in detail outlining all that we had discussed with respect to the materials to be used and price.
    We accepted the bid and the date was set for the work to be done.  We received a call and there had been a cancellation so they were able to do the work sooner than they had originally planned.
    The two workers who came to do the work were fantastic!!  They obviously work as a team often as they were totally in sync removing the old fence and doing all the work to get the new fence installed.  The work was so neatly done and so well done, and the materials were good quality with hardly any knots (if any) in the boards that we were impressed.  At the end of the job, while one of the crew was cinching up the truck to haul the old fence boards and their equipment, etc. back to their shop, the other worker swept up the street by their truck so that when they left, there was not even a trace of dirt left that had fallen off the bottom of the boards they removed from our old fence.  Our neighbors were impressed too!
    We will definitely use them again for future needs and will recommend them to our neighbors.

    - Joan H.
  • This was by far the worst company we have ever worked with in the twenty four years we have lived at this address.  Weatherite is money hungry and does not care about customer satisfaction! Now that I have your attention, this is why:
    On October 15th, 2012 when the installers showed up on the job site they did not know what they were getting themselves into.  The head guy thought he was only putting in retro-fitted windows, and was shocked that he had to remove essentially sixteen feet of windows/slider, stucco, and sheet rock. Mind you this was scheduled as a two day job!  His work order had no drawing of what we and the sales person spoke about a month prior (with the spacing of the slider and window) that would be replacing the eight foot slider and two picture windows.  So of course we are upset and frustrated at this point.  If we could ever have a do over this is the point where we as the customer should have told the gentlemen to leave and to get into contact with us when everyone was on the same page again.  But we didn't, we allowed them to continue with the retro/new construction!
    The installers went ahead and installed the retro slider and retro window first because it was easier, and they had to wait for all the wood and other supplies that were needed for the new construction part of the job anyway.  Thankfully, this was the only part of the job that went smoothly and we were happy with right away, so we had some relief.  By the time all the other supplies showed up there was only enough time left in their work day to remove the six foot slider in the kitchen, and build the wall back up for the five by five window.  However, it was not until day two of the job that I realized it was not a five by five window they put in my kitchen, it was the six by four foot window that was for the other wall.  The installer guy was sorry for the mix up but since he didn't have any comments on his work order he just assumed that the six by four window went where the six foot slider came out of, because it was a perfect opening for it. (Pulling hair out!!)  
    After that was quickly addressed this is when we ran into our next problem.  Since, there was no drawing and now a huge opening in our family room, we the customer had to help the head installer/construction guy mark off where we wanted the new six foot slider and the new six by four window.  Mind you, this was suppose to have been taken care of already! We told him that we didn't want to have anything to do with that and he needed to call the sales person, but he told us that it was our house and we have to live here, so why not tell him first hand. So we agreed, but did call the company to complain.  Which we did not get any satisfaction!  Our response to our problem was, "What do you want us (Weatherite) to do about it?...The installers are there". Eventually by day three of that same week, the windows and sliders were installed and the interior and exterior walls were either stucco patched or taped and textured.
    We thought we were home free after that but the next day (day four) was when we ran into even more problems.  Since the job took them longer then anticipated, they had to rush the sheet rock tape and texture part of the job, so it dried bad.  Not on the small kitchen wall but the sixteen feet of new window and slider main family room wall.  There is waves in the wall due to the plaster and texture shrinking.  Of course, we called Weatherite immediately and they sent everyone back out at 6:00pm that evening because they figured it would have been a simple fix.  After entertaining the installers for about a half hour the General Manager finally decided to show up.  So we went toe to toe with him and after a heated debate he finally agreed to redo the wall that was causing us problems.  Since we had with held a huge amount of the money due to not being happy with the work that had been done, the main boss, Mr. Sandino ,informed the GM to have us sign a piece of paper, with no company header, that stated that Weatherite would get their remaining payment in full after the wall was redone that friday (day five) of that week. 
    The next day (day five) came!  The sheet rock guy was suppose to be at our house at 9:00am, well it was not until 12:00 in the afternoon when one guy showed up.  Now that is the best part, he was not there to fix anything, he was sent out by the company to persuade us again that the job that was performed was within "industry standards" and that we needed to deal with it.  Even showing him the piece of paper that we signed the day before stating that they were going to redo the wall, it only ended up with him getting his GM on the phone (different GM from the previous night).  The GM did nothing but waste even more of our time.  His goal was to get the remaining payment from us in promise that a subcontracted sheet rock company would be out Monday morning to take care of our concerns.  After I let him go on and on, I eventually informed him that I did not know why we hired the company that he is working for to this job, if they were not qualified to do it in the first place.  This then resulted in him telling me that they have been nothing but understanding and nice and we are being unreasonable. So in result, he told us that we would have a lien put on our house come that same upcoming Monday, and their lawyer would be in contact with us. So I said fine and we asked the gentlemen that they sent out to harass to leave. 
    We received the lien on our house on October 24, 2012 as you can see the following week from the install day.  Not to mention a hate letter, hand typed from Mr. Sandino, telling us off!! and that he has NEVER lost a law suit.  If I could I would love to submit that letter on here for you all to read.  We have copies of everything that I have mentioned above, followed by pictures, and countless voicemails from the company.
    Thankfully, the sales person who originally sold us the job, some how went over and beyond to get a change of order submitted to the company; to stop any further legal action from either parties.  So finally on November 16, 2012 we signed a change of order addendum that stated that we would with-hold a grand to fix the wall ourselves and no further legal action would be required; followed by all warranties would be with held, and the lien would be removed asap!
    Sadly, it is December 31, 2012 (New Years Eve) and we have not found a company to fix our wall.   

    - Warren A.
  • This was the worst experience in my life and it is 2012 and it is still not over. These guys will butter you up with grandiose ideas, then drop a huge pant load all over your home. I have had nothing but headaches and heartaches ever since I made the mistake of hiring these buffoons. I can not and will not ever recommend Cleanrite-Buildrite even to a sworn enemy, it would be just too cruel. Please, Please, Please do yourself a favor and run far, far away from Cleanrite-Buildrite and any other contractor that associates with them. You can thank me later.
    - helen b.
  • Jeff looked at the work needing to be done, and answered many of my questions during his initial visit.  I knew right away that his crew would be dependable and focused when they took great pains to crawl beneath the house to diagnose suspected problems.  A reasonable estimate was sent by email and hassle-free arrangements were made for deposit, access to the house (I do not live there), and choice of materials.  I really appreciate it when mutual trust "greases" the wheels of a business transaction and the outcome is as good or better than expected, as it was in this case.  I would use Ratchford again in a heartbeat. 
    - Thomas S.
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