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Pest Control reviews in Yorba Linda

  • F
    Western Exterminator
    Initially, great. But then the contracted service visits stopped because the technician couldn't find our address (even after being able to find it just fine the first visit and the first few months after that). When I called to find out if we could get an additional service visit because we were seeing more ants than usual, I uncovered an absolute mess of cancelled visits, missed calls, and a lackluster customer service response. Despite there being two phone numbers on the account, the technician kept calling only one of them for a while and then just stopped when he never got an answer. I guess it was just too hard to look at and call the second number to find out what to do. Turns our we'd not been receiving any service visits for four months and they simply canceled our account (with no phone call or email notice). When I called and found this out, I requested a follow-up call and reactivated the account. Not only did Western cancel and change the date of this newly reactivated account, they neglected to tell us about the rescheduling. I only found out about that because I called to complain about even more ants on the property. Suffice it to say, I'm not recommending this company at all. I'm sure they've been great at others' service (how else can they stay in business for 90+ years), but they completely failed me.
    - Greg C.
  • A
    Pacific Coast Termite Inc
    Could not have gone better, from the inspection to the treatment Pacific Coast employees were punctual, professional, thorough and friendly. Blake took the time to explain everything that he found during the inspection and sent a diagram of my house with all of the trouble areas identified. Kevin and his crew explained the treatment methods and the chemicals that they used. They even cleaned up the termite droppings in the attic, something that no other termite service has ever done. A first class operation all the way.
    - James W.
  • A
    TermiGONE Exterminators Inc
    Fantastic service. Prompt, good attention to detail, friendly - professional demeanor and we would definitely use again. As an aside, the person who we made an appointment with, although helpful, was fairly difficult to understand, due to accent and ESL issues. Ultimately, and with a little patience, everything was resolved and we are very happy with the total experience. Definitely recommend. Thank you, TermiGONE.
    - Lorrie N.
  • B
    Terminix - Commerce

    This was a big deal purchase. The general maintenance thing is fine. On the termite control, the best I can tell it is okay. It is kind of hard to tell when they are out here. That part is a little bit more sketchy. The termite control service is supposed to be next month. The general maintenance service is $111. We used other people and did not get the same results we get with the general maintenance that we get with them. The termite control service is $424. I think the price is on the higher side. We have used more economical providers in the past but not gotten the same results. They know the routine and are always out here if I need something. I think there was one time I asked them to come out for some special, if you will. They came right out and were very thorough. They checked everything and did some stuff to help mitigate the problem. I did not have to have them come back and there was no additional charge for that. Their punctuality was good.

    - Randall B.
  • D
    Kilter Termite And Pest Control
    I would not recommend using this company for termite treatment or wood repairs. The initial inspector missed some areas that had termites, and it took the slow crew of two five weeks to complete a one-week job of replacing or repairing damaged wood on the exterior of the house.  They were asked repeatedly to re-do two boards that were less than satisfactory, which was never done.  And, there was a lot of mis-communication with the office staff regarding the days the crew was coming out.  The employees are very courteous and polite (except for office manager) and the price was reasonable, but you get what you pay for.
    - Kevin D.
  • A
    TermiGONE Exterminators Inc
    Outstanding work.  Stan was extremely professional - performed the inspection, explained his findings and proposed a reasonable solution.  All work was completed quickly and in a very professional manner.  Highly recommended.
    - Thomas L.
  • A
    Suncrest Exterminating
    They assign the same technician, a very personable and professional young man named Matt, for each quarterly treatment. He listens, advises and does the treatment roughly and quickly. This is the second year we've had an annual contract and we do not plan to change companies.
    - Margaret A.
  • A
    Alterra Pest Control
    The staff are very informative and helpful. They are patient and answer all your questions. The workers are prompt. They give us a window of when they will be coming and if there is a delay they will let you know. They have been instrumental with getting rid of our ants that we had in our home.It's a miracle not having ants in our home and was their accomplishment.
    - Donna H.
  • F
    Truly Nolen Pest & Termite Control
    I felt they weren't very honest upfront on billing.  They are one of these companies that automatically renew service and you don't know unless you read the fine print.  Apparently I approved it by initially in a box when I signed up and it wasn't explained to me and they wouldn't waive the fee when I called and told them I never wanted extended service.  Buyer beware - read the fine print.
    I give it an F overall because of this, but the service guy was good.
    - David R.
  • A
    Stanley Pest Control - Anaheim Office
    Every contact, including the office manager, was very pleasant and professional. Repairs took five days due to the amt of damage we had. They cancelled one scheduled day due to someone calling in sick. No big deal. They delivered as promised and more. They reinforced all of our bagged foods on sink, in freezer and refrigerator. We had some opened containers we forgot to throw out and we found them in the sink and emptied. I appreciated that gesture. Also, cupboards in the garage were cracked a bit for the fumigation. Details like this impressed me.
    - Kim G.
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Pest Exterminators in Yorba Linda

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