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Limousine Service reviews in Yorba Linda

  • F
    VIP Ryde Limousine
    They insisted on cash + 20% gratuity. We should have known something was fishy right away. No paperwork was provided. Just verbal agreements (can't believe I didn't insist on a contract, or at least a receipt!). They were 15 minutes late, not bad. Before we left they asked for the cash FOR BOTH WAYS. I said I wanted to pay him the return trip when we returned, they said I had to pay it all now or they wouldn't take us to the airport. As we were stuck, I agreed. He then said he couldn't make change now, but would give me the change at the airport. The ride was fine, but I had to remind him to give me change and he said he couldn't make exact change. My wife scrounged though her purse and we were able to give him the exact amount (I believe he was trying to pocket an extra $18). We provided him a copy of our itinerary which had flight numbers and arrival times. He told us to call when we landed. This is where it gets real bad. We landed at LAX after a long flight with three tired small boys. We call the company and all we are getting is an answering machine. We waited an hour and a half at the curb for them to arrive, calling them every 10 minutes, but they never showed. We ended up getting van airport service home. We finally got through to them the next day and they profusely apologized and said they would mail a refund of $102 out that day. A week went by and we called back, they said it must have got lost in the mail, they would stop payment on that check and send another right away. You guessed it, another week went by and no check. They agreed to drop the check off at my in-laws house which is closer to their business. Again, no show. Then they stated getting snotty and saying ?well, I don?t have to pay you anything at all, I really don?t have to do anything.? He promised to drop of the money one more time assuring us he would be there before noon. Again, he never showed up. We have been calling nearly every day now for the past week and a half and they are no longer returning our calls (we just get the answering machine). On a side note, every time we asked them for their address they refused to provide it. I have looked them up on the Better Business Bureau and they are listed under Limoryde USA, Inc. with four different addresses. The BBB rates them as an F. I wish I would have looked them up before we used them. The price was great, but in this case, you DON?T get what you pay for!
    - Mike W.
  • A
    - Maria O.
  • A
    Crown Limousine LA
    - Eric G.
  • A
    Loya Limousine
    There were no hidden charges or surprises, they showed up on time and had a great price.
    - Mike P.
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Limo Services in Yorba Linda

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