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Auto Repair reviews in Woodside

  • A
    Carlsen Subaru

    It is a dealer. It was crazy expensive, like $300. I give them an A grade for the service and a D for the price. I can't judge the quality. You have to make an appointment; you can't just walk in or drive in, but I did drive in and they squeezed me in. We are looking for another oil change and repair/basic maintenance because their cost is double what we would pay for a different brand. We are really proactive with our car maintenance and this is a dealer so we are accustomed to dealing with Toyotas and not Subarus. The pricing based on the maintenance is a lot more.

    - LAUREL C.
  • F
    I was referred to Cooks through my insurance company. I took the car down to get an estimate, and met with Lou. 10 days  and 3 unreturned voicemails later - I'm still waiting for the I'm going back to my insurance company to get an alternative referral. This is not the way to run a service business
    - Kathleen B.
  • F
    They adjusted the headlights and mounted/ balanced the two front tires-- there was no problem with that part of it.

    They then told me that the van needed a bunch of things done that didn't need to be fixed. They said it needed a  new tie rod end but I had them replaced a year or so ago. They wanted $900 for that. For the blinker, they said that said it needed a combination switch that would cost $414 and the labor to replace that would be 1.7hrs ($250). However, it doesn't need a combination switch, it needs a blinker switch. They also said that oil was leaking from the timing cover gasket (to be fixed $900) but it doesn't need a timing cover gasket. Lastly, they said it needed new intake manifold gaskets (to be fixed for $885). The total they quoted me for everything was $3200 but the van doesn't need any of those things. I don't think I'm the only one they've done this to and I don't intend on going there in the future.
    - Sharon H.
  • A
    I have been going there for a long time. My son uses them too. He is very conservative. He doesn't like to change parts unless he sees it necessary. He is sharp and cheaper than a dealership. He always tells you what the problem is and never tries to sell you things for no reason.
    - Steve W.
  • A
    Hopkins Acura
    I have been going there for years. They are expensive but they are a clean business. The work is prompt and they have same day service. They also do follow up checks as they have done often over the years.
    - Steve W.
  • A
    Toyota 101
    We ended up buying a new car at Toyota 101 (Redwood City). We were treated respectfully, and the sales process went smoothly. There was a bit of negotiation, but in the end we got a good price (as confirmed by research at and The salesman, Arnel, was one of the most pleasant we've ever dealt with (in stark contrast to a salesperson a few days earlier, at Sunnyvale Toyota -- but that's another review). Toyota 101 pays its salespeople based on customer satisfaction, not on commission, so they're incented to sell us the right car, without using a lot of up-selling tactics to inflate the bottom line.
    We also got some add-on parts for the car in the Parts Dept. That was a surprisingly pleasant experience -- not only was it easy to get the new parts, but the fellow at the counter very patiently answered my questions about how to repair a dash piece in an older Toyota that we own, and went out of his way to print out a full diagram of how to do the repair. (we'll end up going back to him to buy the parts we need)
    - David or Anne W.
  • D
    We stopped by Toyota Sunnyvale around 4pm to get info about a new car that we were planning to buy. Granted, we had been running some errands and hadn't planned to stop by the dealership, so weren't dressed as nicely as usual, but the salesman (Ahmed, if I recall) (1) was pretty dismissive of us, trying to quickly answer questions and push us out the door and (2) was shockingly unknowledgeable about his products -- he didn't know the differences between a Toyota Highlander and one of its competitors, a Honda Pilot. Toyota Sunnyvale has moved to the bottom of our list for possible future automobile purchases.
    - David or Anne W.
  • A
    Spiteri's Complete Auto Service & Repair, Inc.
    When I was growing up, we always took our vehicles to the dealership we had bought them from. That is changing now that I've found Spiteri's right in my own neighborhood.
    I own a new car and in talking to the Service Writer at Spiteri's, I found that they can perform the checks and services required to keep the warranty valid.
    I was impressed with how clean their service bays are, their thoroughness and attention to detail.
    My wife commutes daily, so I decided to have it inspected by Spiteri's bumper -to-bumper. They found that the rear brakes needed to be adjusted, which despite being checked by another Shop three times, had never been repaired. Now my brake efficiency and pedal height is much better. They did a couple of other minor repairs and the car drives like new!
    - Marshall G.
  • A
    A friend's husband recommended Palo Alto Bimmer, and I'm glad he did. The have done routine maintenance to transmission replacement to diagnosing odd problems, and the work has always been done right the first time. Their fees seem to be reasonable and sometimes low for the amount of time they have spent on my car. The bottom line is I trust them.
    - Mimi C.
  • A
    Spiteri's Complete Auto Service & Repair, Inc.
    I made an appointment.   I called to inform them I would be 15 minutes late as I had forgotten my purse.  They said no problem. I was helped immediately when I arrived. The job was done before I knew it. Plus they parked my car  right outside the front door.
    - christine h.
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Auto Repair Shops in Woodside

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