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Pet Care & Health reviews in Willits

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  • It took over a month to get the appointment; however, they had sent me post cards to tell me that my pets needed these shots well in advance and I didn't take the initiative then to call for an appointment.  I just didn't know  that the vet is that busy and I need to call to schedule earlier.   The vet is sweet with my animals, which is wonderful in that my dog is scared and shakes;  my big, fat cat becomes a maniac who needs tranquilizers to avoid hurting/clawing/biting everyone on site.  They even loaned me a cat carrier as the one I had fell apart.  Shots were given, ears, eyes, noses and butts were looked into.  Pills were dispensed.     I am just amazed at how much it costs.  She is the closest vet to my house and I've been going to this clinic for over 20 years.  Maybe I'm still financially living in the 1990's, but the shots and service are always more than I imagine.  Next time I plan to find out the cost before I go.  I won't change vets regardless of the price.  Just need to prepare myself mentally ahead of time. 
    - Mary H.
  • I had a small shih tzu his name was Tuggy. On July 9,2012 he was accidentally ran over. I rushed him to the nearest vet ( which I have used on many occasions with prior pets) and rushed him in. I placed him on the counter and stated that this was an emergency. He still was alert. I was told that there was only one vet there and he was booked with appointments. My husband, son, and I started to beg them please this was an emergency. Then we were asked our name and a women causally walked over and pulled our file. She then walked to the counter and opened it and studied it for a moment. Precious minutes were passing as he lied there on the counter. I looked at her and shouted yes or no. She said no. So my husband lifted him from the counter and we raced to the next nearest vet. He died 3 minutes before we could pull in, when we arrived at the next vet the pulled us in immediately and started doing what they could for him, without even asking us our names. Like I would expect a vet (lovers of animals) to do. Please if you love your pet do not take them to this awful place. Since this has happened I have been telling others and it's sad to hear all the other stories of abuse from other people who have taken their dogs there. This is not a good place. In fact now they claim service was refused because of money. I had over 3k cash that day and would have paid everything I had to save him. R.I.P Tuggy-
    - Matthew B.
  • Chana Eisenstein, DVM, has cared for my pet on a number of occasions... She has given injections, taken care of infections, and given dietary advice.  She is at once a person who possesses great knowledge & skill, empathy, a genuine interest in her patients and their families, along with a fine sense of humor that is delightful to be around.   She shows endless patience with pet owners' many questions & concerns (such as mine), as well as extraordinary relationships & a gentle demeanor with her pet-patients,  adding up to Dr. Chana being a fantastic veterinarian.  
    - Ginger L.
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Pet Care Providers in Willits

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