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Health Care Facility reviews in Willits

  • D
    Safeway Pharmacy
    I went to the Safeway pharmacy the following week to pick up the prescription. They had re-shelved my medicine after 9 days. No one told me of this re-shelving policy and it was not posted anywhere in sight. The pharmacy technician briefly (and insincerely) said they were sorry but acted as if I should have known about their re-shelving policy. How? I wondered. They asked me if I had received an a call about the prescription being ready to pick up; I had not. They acted as if I was not telling the truth! The pharmacist did give me 3 pills. However, by this date, my prescription had expired. Because of this I had to make an appointment to see my primary provider to get a new prescription: cost $112 of the doctor visit.
    The local Rexall pharmacy in town closed earlier this year, bought out by Safeway. To encourage previous Rexall customers to go with Safeway Pharmacy, they offered $20 for each month in which one had a prescription filled by Safeway for up to 6 months. Honestly, it wasn't worth it. The people who work at the Willits Safeway Pharmacy might have been having a really bad day, but they were not professional or helpful, very busy and short with me. And obviously, I was not a happy customer.
    I now go to Rite Aid for my prescriptions. I asked if they have a re-shelving policy: no they don't. They asked me if I would like a call to tell me the prescription was ready. They were sincere, not rushed or impolite in the least. Rite Aid has my business now and Safeway does not. I've also spoken with others in town who have also had negative experiences at Safeway Pharmacy.
    Sorry to write such a negative comment. But I felt others should know.
    - Mary H.
  • B
    Frank R. Howard Memorial Hospital/Adventist Health
    It went just fine.  No problems.  The hospital is clean, doesn't smell bad and is the only hospital in town.  It's old and at times feels cramped for space. 
    - Mary H.
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Health Care Facilities in Willits

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