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Home Warranty reviews in Westlake Village

  • F
    AHS is a joke. They are not a reputable company. Recently AHS sent two different plumbers to look at our cracked toilet tank. The first one said the crack did not go through. (Not true) The second opinion company said the crack did go through but that we caused the crack by dropping something on it. Also not true. They make you feel like a liar. This is soooo frustrating. You get a policy for peace of mind, but it just causes problems.. Don't use this company!!!!
    - Lisa P.
  • F
    Our air conditioner went out in August, when the temperatures were in the 100's. We called American Home Shield. A gentleman came out the next day and said we needed a whole new unit. The compressor and condenser was broken. It was 9 days later before they showed up to install the unit, because they didn't show up 2 other times that they were scheduled. An unlicensed company showed up at 7:20 PM in a covered F150 truck with the unit bouncing around in the back of the truck with no box or shipping material. They looked at the location, and after seeing that the refrigeration lines would have to be replaced, they said that the unit could not be installed. An argument ensued and they left with the unit. American Home Shield refused to send out another company to help us, they brought the unit to our home and left it to us to install. I called 9 companies, and no one would install another company's unit. It cost us hundreds of dollars out of our pocket.
    - Laura I.
  • C
    I'm still working on providing the same information 12 months of bills) I provided the operator during the initial sales call.
    - Edmond P.
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Home Warranty Companies in Westlake Village

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