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Auto Service reviews in West Sacramento

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  • We have taken our car there about three times and I would say that we are happy with the service we received there. They're not the cheapest place around. My wife said they took longer than they said it would be. They're very good about giving rides. They will use Uber to get you to and from your home, which is nice. I like the fact that often times they give you a very detailed report and will even give you pictures of things that they found wrong in the report which I actually really appreciate.
    - John L.
  • I had a little disagreement with them. They charged me $400, he should have done everything that I wanted. He said that my tire was ready to fall off, the part was $5.99 and they charged me $100 to put it on. I don't dislike them but, I'm not thrilled with them. I stopped at the car wash and it wouldn't start and the guy at the car wash started it and then it wouldn't start at my daughters house and it wouldn't start. A friend put a new starter on it and a week later it did it again. I was at Walmart and it wouldn't start. I waited and it started. I got to my hair appointment, it started and I got home and it wouldn't start. A friend came again and put another starter in. He looked at the battery connection and it was split in half. That was the whole problem. I called Meineke and asked them if they had checked the battery. I thought that for $400 they would have checked the battery. I haven't had a problem since. My engine light came on and they said that it was probably the alternator and I took it somewhere else and it was fine.
    - Charlene C.
  • I do just about everything I needed done with them. I've been using them for a few years. They get the job done at a reasonable price. I haven't had any complaints. It was good. I call them and I usually get in right away. The staff was great.
    - Wayne D.
  • They were rebuilding an engine and I took it in for odd sound in the engine and they said that it needed to be replaced. They said it was grinding metal on metal. They said it would be cheaper to replace it then to repair all the parts. It was a hassle because I need to cars for the family. After a few days until they figured out what they were doing they provided rental car. they said it would be red next week. I turned in the car and gave them call and they said no it will be another week but anyways it ended it up to be four weeks. The expense was the same that I expected. The thing with the time was terrible and their communications was bad. They ended up paying for three weeks of car rentals and I ended paying for one. Ultimately that was not right. They kept changing up the plan and they did have the tools to wok on the engine.

    - MICHAEL P.
  • I have used Smog N Go twice in Folsom and once in West Sac. Each time they have been efficient, polite, and professional. I will look to them first for my next smog check. They can process the DMV renewal for a fee. This is not true of all smog sites.
    - Rob K.
  • They're really good. I like them. We've been going to them for 10 years and they always seem upfront and honest. I don't feel like they're trying to like, put one over on you like, you need this when you really don't need this or that. They're really nice and they're pretty punctual. The service has been good every time I've gone there.
    - Tina S.
  • I took my car in for over heating about 2-3 weeks prior. The former car owner had the electrical wired wrong and Sierra Hart fixed it for $200.00. It over heated again and I took it STRAIGHT to them. Right then and there they looked at it and secured my battery so the wiring would not come loose again. I have an old '84 Subaru 4WD wagon. No charge and instant service!!! Can't beat that.
    I'm a single female and have taken my cars to them for 4 years now. They have told me that I don't need something when I don't, and I've heard them tell other female customers the same in their waiting area. Most mechanics would have said we needed four things and charged us up the wahzoo. I have ALL my girlfriends take their cars here. AND...if you can't pay for all of the repairs, they'll give you back your car and let you make payments!!! Who does that?!?! These guys are GREAT.

    - Coko M.
  • I have an old '84 Subaru 4WD Wagon, which had to be fiddled with to pass smog when I bought it, so I was stressing that it might not pass.  No problem...it passed.  I went here because I noticed all the cop cars sitting out front.  If the police trust them to work on their cars, I felt safe.  Plus, in asking fellow Christians at my Kingdom Hall, it turns out almost everyone uses them.
    - Coko M.
  • Office staff were professional and polite. The man who installed my new windshield was great. The windshield looks wonderful. I did not price-check and cannot say how this price ($235 for a Prius windshield) compares with others. Scott's came to my office, which was very convenient. Installer was courteous, quick and competent. I would call Scott's again; they did the job as promised within the time-frame promised.
    - Carol B.
  • I needed a smog cert for DMV registration, so I looked for a STAR station in West Sacramento.  West Sacramento Smog was recommended to me so I stopped by on Tuesday, around 11:30 am.  There were about 4 cars ahead of me.  I had other things to do, so rather than wait, the counter guy gave me a 1:30 appointment.  I went back at that time and there was no line.  They smogged my car and I was done in about 15 minutes.
    It's a small place with a bare bones waiting area, but it was air-conditioned, and it's not a long wait anyway.   The service was fast, the staff were friendly and professional, the price was reasonable, and my car passed, no problems.  I would recommend this business.
    - Robbin R.
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Auto Services in West Sacramento

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