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Plumber reviews in West Menlo Park

  • A
    Water Heaters Only Inc
    Water Heaters Only did a great job replacing my 16 year-old water heater. The team at the office was very professional and courteous when scheduling the visit. And Steve B., the service/installation technician, did a great job with the installation. He called before arrival at my home, was punctual, explained the scope of the job, provided a quote, and completed the new installation in a timely manner. I would definitely recommend Water Heaters Only for water heater repairs and/or replacements.
    - mike r.
  • A
    Bayshore Plumbers
    We needed to have our new single bowl kitchen sink, garbage disposal, and dishwasher reconnected after a kitchen remodel where we replaced our kitchen countertop. The work was done well, although after a week we're finding there is a minor amount of leakage happening and we'll need to call them to come back. In our past experience with several houses and projects, this is not unusual, and provided they are willing to come back and fix it we wouldn't have any problem with this.
    - Gregory B.
  • A
    Pro Roto
    I thought my clothes washer drain was clogged, but Leo immediately diagnosed the clog as being elsewhere. He cleaned the correct drain quickly, was courteous, kept me informed about what he was doing and why, and cleaned up thoroughly when done. We rescue dogs, and he was patient while I maneuvered them out of his way. At one point they surrounded him, barking and jumping, and he stayed calm -- didn't excite them and didn't get annoyed. And my drain now runs fine :-).
    - Bruce H.
  • A
    Cools Custom Remodeling Inc
    We came home from vacation last April and noticed some dark spots on the hardwood floor in our master bedroom���near the wall shared with the master shower���not good. After some initial exploration, we found that a malfunctioning shower valve had been leaking into the wall cavity for about 5 �� years ��� lots of mold, rotted studs, subfloor issues, a shower that needed to be completely replaced, along with hardwood flooring in the bedroom. You would think that it would be relatively easy to find a contractor to do this work, but it���s not. Many of the people we contacted just said, ���no, we don���t do water damage.��� Others thought that the job was too small. Others would do it, but wouldn���t give a firm quote and wanted to charge an outrageous ���exploration��� fee. Enter Cools Custom Remodeling. From the start, they worked to get our business and treated it as a partnership. Yes, they admitted it was a smaller job for them, but they never made us feel that it was any less important. We had an open line of communication and we always knew where things stood. We had a lot of stops, starts, and delays on the job as we were trying to match specific tile (some of it custom-made) and flooring (and did I mention that we���re sort of super-picky?). They hung in there. If we weren���t 100% satisfied with something, they came back and worked on it until we were. We moved back into our master suite last weekend and the whole thing looks beautiful ��� just like the disaster never happened. Cools Custom gave us all you can ask for in a contractor: fair prices, good communication, quality workmanship, and willingness to meet expectations. I would recommend them for any job, large or small.
    - Janet G.
  • B
    Bayshore Plumbers
    The tech was nice and professional. The price was very high. I was told replacing the water pressure regulator would take two hours and cost $525. Well it cost $525 but was done in 37 minutes. While that���s great, the price for labor of ~$400 for 37 minutes of work is excessive to say the least.
    - Zsuzsa H.
  • A
    GUY PLUMBING
    I had a problem with bathtub backflow and called Guy Plumbing for advice. The people there were very helpful, explaining to me that they could not help me and why, and offered to provide referrals to companies that can. A very ethical and knowledgeable staff - rather than take an opportunity to make a profit, they made appropriate recommendations so that I can get the help I need.
    - Timothy P.
  • A
    Green Star Construction
    My wife and I had an absolutely excellent experience working with Jay and his team! Our renovation included: - Full bathroom renovation, including redoing all plumbing, electricity, shower, tiles and floor tiles. - Breaking a wall between the living room and kitchen (which also required a replacement of a weight-bearing beam) - Installation of two skylights - Replace flooring throughout the house. - Some specific touch ups. The work was very professionally done. We had excellent ongoing communications with fluent decision making, and Jay, Oscar and Julio gave us great advice when we needed it. The work was done *on time*, and everything was left clean and organized. A friend gave me the referral to Jay and I couldn't be happier about it and I've already recommended to my friends.
    - Lior G.
  • A
    Grant Plumbing
    Scott was able to take my call while on another job. He worked with me on the phone to find a time when he could fit me in and was able to come over the same day. He did a good job and unclogged the drain. It wasn't easy. He had to run his snake through the clog at least 3 times and blast water down the line to break it up enough to get the line clear. He was easy to talk to and had good advice. He didn't mind discussing the problem and helping me understand what he was doing or how the plumbing works. It was nice that I was able to get through to him when I needed help and didn't have to leave a message on a machine somewhere and wait.
    - Scott M.
  • A
    Schue Plumbing Heating & Air Conditioning
    I called a number of plumbers about clearing our kitchen sink drain. Not many were available. One said he might be able to fit me in and I gave him our address to see if we were close enough for him to get to. Meanwhile, I called Brad and he said he was busy at the moment, but would be up in our area in a couple of hours. Then he asked a few questions about the problem and made some suggestions. "Did you open up the clean out? You might want to try that, and put the hose in and see if water runs down the pipe. That way you can determine if the clog is downstream in the sewer piping, or close to the sink." I did and sure enough it was close, between the sink and the clean out. Based on the fact that I knew that the clog was pretty close to the sink, I decided I might try to dislodge it myself. I had a hand cranked drain snake and tried it. I was able to get the snake through the clog, but, surprisingly, it didn't unplug the drain. After about 3 times, I gave up. Meanwhile, the other plumber I had contacted earlier called to say he was on the way. Although I was very impressed with Brad, the other guy had been very courteous and spent some time on the phone with me determining whether he could fit me in, so I didn't feel right about telling him I would rather wait for Brad, and told him to come on ahead. This other plumber did a great job and cleared the clog, but it wasn't easy. It took him 3 attempts with a motorized snake. When Brad called back to say he was now up in the area, I had to tell him it was already taken care of. Brad was very helpful, and he offered me advice for free that could have led me to fixing the problem myself. He'll be my first call from here on out.
    - Scott M.
  • A
    Schue Plumbing Heating & Air Conditioning
    Gave me great advice over phone, while I waited for him to become available. In the meantime, another plumber, whom I had called earlier, called to say he was on his way, so I let him do the job. But Schue was great and almost helped me unclog it myself before the other guy got there. Schue was busy and said he would show up later in the evening, if I still needed him. I would just hire Schue, next time.
    - Scott M.
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Plumbers in West Menlo Park

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