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Transportation reviews in West Hollywood

  • F
    INDEPENDENT TAXI CO
    I was scheduled for a medical procedure and had to use a taxi to get me to the hospital. I scheduled my ride online with Independent Taxi Cab two days before the procedure. I received Email confirmation (name, address, time and date) that same day. "Your reservation has been received" I called the company on the day of my procedure to check if they were on target for the pick-up time. I was totally shocked when I was told they have no record of my scheduled service. The person I spoke with was not only rude, he hung up on me. With time running out I went online for other companies and called Checkered Cab Co. Had a taxi arrive within ten minutes and was thankfully on-time for my medical appointment
    - Paula A.
  • A
    Danny Deck Construction Inc
    It went very well. The workers were on time, personable, professional and patient in answering my questions and helping me with decisions on a few things that came up. Above all, they did a great job on the deck! I am extremely pleased with how it came out. I would recommend this company without thinking twice. A terrific experience from start to finish. And after the work was done, Danny called to follow up to make sure I was happy and satisfied with both the work and the deck.
    - JUDIE R.
  • A
    Reserve Limo
    Everything was 5 star.  The ride to the airport was comfortable.  The car was nice and clean.  It was easy to book.  The driver was pleasant.  The normal cost without using the special that I took advantage of is well worth the price.
    - KERRY P.
  • A
    Reserve Limo
    Very well! They were above and beyond normal car service. When I came back from the airport, I was separated from my wife. She came back separately. They came in, brought her luggage up to the house, make sure she got in safe because it was after dark, just extra care, really good people, and good service.  They were great. I think that might be a family operation. I would definitely recommend them. So far, we will use them again.
    - John V.
  • C
    Lotus Transportation Group
    I've used Lotus about 1 dozen times now, but the last few experiences have been frustrating.  To be fair, Lotus offers different levels of service and I am using the least expensive 38.50 special one way offer (although I usually include a 10.00 tip each way when I book), but the savings are just not worth it and I will be paying up (with a different company) from now on. Two main issues:
    1.  The condition of the cars has been pretty bad recently.  Once again, this is for their least expensive service.  I don't expect anything fancy, but the cars should not smell bad.  I am not a clean freak and have never really noticed whether a cab/car was clean or dirty but they were BAD.  Maybe their limos smell like roses, but I can't recommend the 39.00 cars.  A taxi would be a bit more expensive but smell better.
    2.  Lotus has an airport pickup procedure where you call them once you land.  Okay, fine if it works, but it doesn't.  You will call and they will tell you that a car will be right there.  I always imagined that they were waiting at the airport, but I suspect that is not always the case.  You will wait and watch everyone else from your flight get in cabs, limos, super shuttles, and loved one's cars and you will still be waiting.  This has happened to me every time and I have had to wait as long as 40 minutes for them to arrive.  When they arrive, there has never been any apology of any kind, and I'm made to feel as if I've been overly impatient.  They have been on time when picking up from home all but one time.

    - David G B.
  • B
    Reserve Limo
    Easy to make reservations on the phone.  Driver arrived early going to the airport and carried my bag. Multiple e-mails letting me know my driver's name and that he was on his way and that he arrived.
    On my return-18 days later, driver was waiting for me at baggage claim.  He got my bag for me and carried it (50lbs) up the steps to my door.
    I decided to go with a car service after reading reviews of long term parking at the airport. Lots of people said that the parking lots advertise $6/day, but it goes way up if you want covered parking or a spot within walking distance of the shuttle stop.
    Reserve Limo is a little pricey but so worth it.  Everyone I spoke to there and my drivers were charming!!
    - LYNDA G.
  • A
    Cruise Planners Lets Vamoose
    I used them, I had to cancel the trip at the last minute. Everything was running smoothly, I just unfortunately had to cancel. They were very professional, on top of things, and they kept us informed. I did lose the deposit due to the late cancellation.
    - Theodore W.
  • F
    Jetsetter
    After contacting their service rep - I waited on hold for more than 15 minutes twice and nothing was done except to offer me a $50 credit toward future bookings - which I will never use as I would never use Jetsetter ever again
    - David A.
  • A
    ATS SEDAN & LIMO
    Excellent service..........We had a great driver named Val.........he was on time for pick up.....and gave us personalized service.
    I travel a lot for business and have used several different car services,ATS has been the best experience yet.Spoke to the owner Leonid when I made the reservation, he was professional and courteous.For first time customers they always send the same driver for pick up and return at LAX,so you will recognize each other and there's no confusion.This was a big plus since,I needed to stay an extra day for business,and my wife returned alone from our holiday trip.It was very reassuring for her to see Val there to pick her up and help her.
    I highly recommend ATS for any car or limo service needs in the Los Angeles area.
    - John V.
  • A
    EXPRESS INTERNATIONAL TRAVEL
    I was searching for a vacation package in Costa Rica in May 2012 for 10 to 12 days.I turned to Express International Travel that I found on Google search (travel agenies in Hollywood, Los Angeles area) and I was very much satisfied with the service provided by the travel agent, Elena. The service was very professional, she recommended the best flights options to me, I had a wonderful vacation, and will definitely recommend this travel agency.
    - Elena F.
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Transportation Services in West Hollywood

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