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Gutter Cleaning reviews in West Hollywood

  • B
    Eric's Roofing Inc
    How did it go? Well enough. My first call to the company I ended up leaving a message with my phone number included twice but did not get a call back. My second call was answered by Eric who seemed tired and harried. He arranged for two of his guys to come first thing the next morning which I appreciated. My car was moved at 8am to allow for a space for their truck. Eric called at 8:30a to say that they would be coming between 11am and noon. At 11:25, two men arrived. They evaluated that I had 80 feet of gutter to clean and that it would take two to three hours at a cost of $320. Because it was now late and I was going to need to go to work, I agreed over the phone with Eric that they would do just the half that was blocked for $200. They worked for twenty-five minutes and cleaned up for another five. The lead man whose English was better than my Spanish kept saying "good-bye" as though they were finished when they hadn't cleaned up the debris that had come off the roof. It is not clear to me that they would have had I not pointed it out to them. As far as I could tell they did not do anything a handyman would not have been able to do. With me watching they swept up the fallen debris and blew the rest down the steps into my carport and under their truck so when they pulled away I was left with the remainder of the mess.
    - EILEEN C.
  • A
    Eric's Roofing Inc
    I was out of town when my housekeeper told me my 8-year-old roof was leaking after the big January El Niño storms.  I called several roofers.  Some would not do flat roofs.  Many did not return my calls.  I joined Angie's List and saw that Eric served my area and was "A" rated.  He answered my call, and by happy coincidence had a job 2 blocks away, so he came by the next morning to look at the roof.  He sent a contract with 2 options - heavy mastic application around area of suspected leak ($800) or a full silicone coating of the entire roof for $4100 (for comparison, the guy who replaced the old build-up-and-gravel roof with sheets of roofing material charged $4500 in 2007 - I discovered he had left LA, so had to find a new roofer).  I had wanted to have a heat-reflective coating added to the roof, so went with the more expensive option.
    He was able to get a crew out 3 weeks later (it's a busy time for roofers in LA).  They did a great job.  Today was the big test - huge rainfalls from the latest Pacific storm.  House is fine, roof is fine.  Thanks Eric!
    - Jeff L.
  • F
    Roof Rx
    The quality of work isn't the problem. I was perfectly happy with the work they did on cleaning out my gutters. I'm upset that 1 of my outdoor light fixtures was damaged. Also, the tech didn't want to put the netting over my gutters back on them. I felt like he was telling me they didn't work because he didn't want to do it. When I went to find the netting after he left I couldn't find it. I'm not sure if he kept it or put it in the trash. If it wasn't for these two issues I would give them a high grade.
    - Susan M.
  • A
    Roof Rx
    Initially, the job performed was bad but they went through extraordinary efforts to make the situation right; sending a 4-man crew to silicone seal my gutters.  I wish the site manager would have stayed on the job.  Ultimately, the gutter service/repairs wasn’t that good and was rushed and repairs were not part of what they did, but again their responsiveness was excellent.
    - David C.
  • A
    Roof Rx
    After dealing with a scheduling conflict, the technicians arrived ready to work and did a fantastic job. They were respectful, knowledgeable and very tidy. I was especially impressed by their planning and execution for this job, which I believe contributed to their efficiency and punctuality.
    - Delton H.
  • A
    Roof Rx
    The guy was punctual, professional, well-mannered and gracious. He did the work and told me a few spots on the roof that could use minor attention, but did not try to upsell me or raise false alarms. Great service.
    - Noni W.
  • A
    Roof Rx
    Mike showed up on time and was friendly and helpful.  He showed me where my eucalyptus tree is growing over the house and dropping leaves all over the roof that could cause trouble.  At one point, he used a blower to clean out a gutter on my garage which made a mess, but when I objected he stopped and cleaned the rest out by hand.  Overall these guys were great and at the Angie's list coupon price a bargain!
    - MARY JO T.
  • A
    Roof Rx
    Pete arrived on time and cleaned the first level gutters with a leaf blower. I had bought the $69 certificate, which was only good for a 1-story house. Pete said that cleaning the 2nd level would be another $75. Since I didn't think any leaves would have gotten into the 2nd level, I just had him do the lower level. He photographed each gutter he cleaned so that I could see they were clean. It would have been nice if they were able to reposition one of the gutters to give it more of an angle so the runoff would flow more easily into a downspout, but he said that they didn't do that kind of work, so I didn't feel I was able to make full use of the certificate. You would think that a roofing company that cleaned gutters might know something about repairing them, but I guess not. But I feel $69 was worth it to clean the gutters without anyone in my family getting injured trying to do it ourselves. Otherwise, what was done was satisfactory, and Peter was very pleasant.
    - Selene T.
  • B
    America's Best Window Cleaning
    I was a little disappointed because I thought they were going to do more than that and when I asked them to clean the down spout or something, they said that would be more. I was surprised with that because I have almost no gutters in my house, it's very, very little of work. So I just didn't have them do that work.
    - Joanna H.
  • B
    America's Best Inc
    The service was good, but there was some confusion over price and how much work the Angie's List Deal covered.  It ended up fine, but took a few phone calls to get everything worked out.  Aside from the confusion everything was fine.
    - BETSY R.
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Gutter Cleaners in West Hollywood

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