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Internal Medicine reviews in Walnut Creek

Real People ~ Real Reviews ~ Real Results

  • Up until now, they've been the lowest price. The doctors are pretty good. They seem to schedule promptly and they try to work you in when they can. If it's an emergency, they get you in sooner which is pretty good.
    - Dee K.
  • I feel this practice will be a very good for me. There was even give and take of information. I feel 'in the driver's seat' with my health care. He provided me with lots of information and choices for how I wish to proceed. This is medicine I can respect.
    - sydney s.
  • don6, tica
    On my own I went to the emergency room that day and was admitted to John Muir hospital for an extended stay as my condition
    was critical and life threatening. My primary care physician was notified by the hospital of my condition. However, since February 6
    until I left the hospital on March 1, I heard nothing from her. The most contact I have had since then has been several phone calls from the reception staff regarding setting up an appointment for a post hospitalization accessment. The staff has never been helpful to me
    ...basically, they were only interested in setting up an appointment that was convenient to the doctor's schedule. Never has the doctor or the staff ever asked about my medical condition...only my availabitiy to meet with the doctor at her convenience. I certainly DO NOT recommend this medical group. If a patient is healthy...OK take a chance. However, if you ever get really sick you will have to look for a doctor that will accommodate your medical needs with his/her schedule.
    - Cynthia C.
  • I really like the fact that you can pick your own doctor now. I was a Kaiser member about 30 years ago and then stopped. I went back to Kaiser about 6 year ago and they are totally different from what they used to be. Their system is efficient. The thing I don't like is they changed urgent care so that you need an appointment now. It is kind of weird because if you need an appointment for urgent care, then that's not really urgent. Other than that, they are really great.
    - BARBARA H.

  • My first appointment.
    The first thing she said to me is Hello. The second thing she said is and quot;How long have you been this fat?and quot; I never heard any doctor be so blunt. I looked at her and I wanted to say the same thing back!

    I explained that my mother had broken her hip and I visited her daily in a nursing home and that she was dying from not being able to walk since they could not do surgery so I had not been watching my diet or exercising at all. ( I love to exercise). She said nothing and looked at me with the look of and quot;good excuseand quot;

    Right away, she wanted to put me on high blood pressure meds. I am a person that has extreme bodily reflexes to that digital cuff with very high pressure on it so doctors have typically used the manual one and my blood pressure has been fine. Sometimes it goes up even higher the second time when they use the digital cuff. It is the pressure that my body reacts to as and quot;dangerand quot; I have very keen visceral reflexes always which comes in handy but not at the doctor's office.My cholesterol was bit high but I had very high HDL and my previous internist said that was okay but it is not okay at Kaiser. I was also taking hormones due to menopause. My family has no history of cancer and both my parents had 10 siblings and my mother took them until she passed away at 91 so during the early years of menopause I thought it was a good way to ward off hot flashes. She said and quot;We don't allow that at Kaiser: I made an appointment with a gynecologist there who understood and prescribed me the hormones/

    .I went to see her again in 2009 - I think she had been counseled on lousy bedside manners (or lack of) which is why she has such availaibility is my assumption. She pulls out my file, didn't ask about my mother who had since past away but then asked about my brother who died in 1993 for the first time. She said and quot;that must have been very difficult for youand quot; I was thinking wow this person has no social intelligence at all.I had seen her twice in 2008 and she never mentioned my brother and basically pooed my mother's dying. She also did not believe that I would lose weight for some reason. She was belittling in tone. I am overweight and was overweight but never hit the obese level...not that that would have justified it. I am not in women's sizes or plus sizes. I know I had to lose weight but she had to give me a chance.

    On the way over to this appointment , I happend to be listening on the radio how Kaiser had an initiative to make sure no one had high blood pressure or borderline and that they were pushing doctors to get results. They wanted to eradicate it with meds since meditation was not practical they said. It takes too much time and it is the worst killer etc. My md was really hot to put me on meds. I was borderline with the digitalized cuff and I begged her to let me lose weight. She agreed and wanted me to return in 3 months but said you have not lost a significant amount so I will only give you 3 months before I put you on meds. I had never had such an experience with a doctor. She even said to me and quot;You don't like doctors do you?and quot; Nothing could be further from the truth. My father in law who I respected immensely was a general practice doctor. My family always took us to preventive visits as well as when necessary my whole life as well as dentist. I am not afraid of either.. This was the worst experience I have ever had with a doctor. I can't imagine thatt she would have survived in private practice. I don't want to state her name because I don't want to destroy anyone I just want patients to heed the and quot;caveat emptorand quot; I had been just too busy with other things to change it was the last thing on my todo list so it took me awhile to figure out how to change since they had said all are full now in 2008

    This is a story I told to all my friends and relatives because it was so appalling .The thought of seeing this doctor again ....it was not going to happen. I felt horrible every time I went. I decided to switch to the Pleasanton faciilty for my 2010 physcial since I live pretty much equi-distant between the two. I have lost 15 lbs since my mother passed away and began my exercise regimen again. What a difference. My doctor is great. Took my BP with the cuff in his office and said and quot;you do not need high blood pressure meds but we will watch itand quot; He said all was well and he himself was struggling with weight. Gave me good advice about no soup or food at chinese restaurants since the food is very high in sodium and there is a great chinese restaurant I had been frequenting near a place where I do some work..

    Practical information not put downs is much better (obvviously). I would not recommend Walnut Creek or at least maybe try to find a doctor through some sort of recommendation and do a lot of research... The problem with WC is that many of the good ones are not accepting new patients or were not at the time. The advice nurse recommend both the internist for me and the OB/GYN at Pleasanton and was actually a new employee who had had the same experience as I did! She had interviewed this WC doctor and had the same experience! We were laughing about it, it was so crazy how this doctor talked to me. She did not go with this doctor. . She told me that she had heard very good things about these two Pleasanton doctors from patients that they really like them, so I took her advice. She said they had hired new doctors recently at Kaiser.

    At the time I went to WC this doctor was the only one accepting new patients but that was in 2008 so things may have changed there. I changed over to Pleasanton in time for my 2010 physical (around that time) If you do go to WC, I know many people that are very happy with their doctors and I got a few recommendations but none of them were accepting new patients. My significant other at the time's doc couldn't take me either so ask an advice nurse by calling the number. I should have done that and would have saved myself this experience however perhaps there were no doctors in Pleasanton either at that time accepting new patients that were good.

    Don't look at education only! I would never write such a bad review of a doctor or anyone unless it were entirely true. I actually feel guilty for doing this but her lack of sensitivity was appalling at the time I didn't think of changing...too much was going on. Mom, family problems with kids a full time job and working at computer all day and working a side job.I mean I realized it was not me but someone else that is more sensitive may not react that way. . As things settled down, the first thing I did was switch doctors and to do that I had to go to Pleasanton which is a more more easy place to go in general and my doctor is great like one would expect in this world of many choices. I pay my own insurance on an individual plan and am now self-employed and over 55 it costs a lot more than one would imagine with a high deductible plan...500.00 a month and will go higher as it does on annual basis every year since 2000, in double digits so I should at least have a pleasant experience!

    Sorry to be so long winded in a narrative style rather than bullet point style like busines but this was a very personal experience for me. I have also been told by many that Kaiser is excellent for things that are pretty much boiler plate but if you have a history of familial rare cancer to try a different plan that thinks out of the box.. I am very pleased with their online system and when I email my doctors they get back right away. Even this doctor in WC got me a prescription based on a photo I emailed her saving me the pain of visiting her. It is a very efficient medical system and for the self-employed it is one of the only plans that covers RXs easily. I do not take many but as we age they try to give us more RXs as an easy fix and also we may need them so I thought it was important to elect a plan that covers prescriptions.
    - Lydia L.
  • The Kaiser Permanente’s experience is not one that leads itself to individual doctor. I can write a book about office environment and staff at Kaiser Permanente, but I cannot summarize it. There is no way for me to verbalize it. I would use their service in the future too.
    - J Michael H.
  • I went to see him and he discovered a lot of things that should have been checked. He asked me why I was switching and I wanted to let him know because the other person was in the same building. All the problems that he spotted that nobody else had and he was just very thorough. There is no distance between him and the patient and I can?t say that about my previous doctor. I think that he is just there on Fridays. He listened and just checked things that the other person hadn?t. He is great, he really is.
    - alice k.
  • I was given an appointment at the minor injury clinic. I had X-rays done. The nurse gave me a cast to wear, and I was basically sent home. I never saw a podiatrist until five weeks after I broke the bone in my foot. I think that's symbolic of the level of care you get at Kaiser. I've filed grievances, but they ignore consumer complaints. They're protected by an arbitration clause. They can't be sued. They have an army of attorneys. They don't abide by the law, and they don't do the recommended testing. They don't believe in annual physical exams. The list goes on and on. They will take money in whatever ways they can.
    - Eugene V.
  • Dr Ezzat was extremely likeable, smart, took her time. However, I waited about 40 minutes past my appointment time. I made sure she knew I was not happy about that, and she did apologize. I will see her again because I liked her a lot.
    - Michelle A.
  • It was fine, she got me some medication and a referral that I needed. They are pretty good about getting you in. They are very strictly regulated on the amount of time they can spend with the patients. Even though they are perfectly charming you get rushed in and rushed out. There is a quality issue there that is not necessarily the fault of the individual physicians.
    - Cheryl C.
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Internal Medicine Doctors in Walnut Creek

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