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Find Top-Rated Walnut Creek Chimney Sweeps

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Chimney Sweeping reviews in Walnut Creek

Real People ~ Real Reviews ~ Real Results

  • Contacted them through their web site's Contact Us email and, after nearly 2 weeks, have received no response. If they offer the capability to contact them by email, they really should respond. Lack of responsiveness = F every time.
    - Carla T.
  • We're in the process of getting our home ready for an energy audit (to see if we need to upgrade our heater, AC, ducts, etc. to be more energy efficient) and the company we're using for the audit recommended cleaning our chimney and fireplace prior to the inspection so that when the chimney is pressurized, we don't end up with soot all over our house! Very helpful hint, right? Since we hadn't had our chimney inspected and/or cleaned since moving into our house (August 2014), I decided to call a professional. After making a few phone calls, I decided to go with Russo's Chimney Sweep for a few reasons: (1) stellar reviews on Angie's List and Yelp, (2) punctuality in returning my phone call to schedule an appointment, and (3) extremely fair price. Sal was fantastic! He arrived early, was extremely conscientious about not making a mess in the house, and explained everything very clearly as he was performing the service. Fortunately, everything looked pretty good so the entire process only took about an hour. We will definitely be contacting Russo's Chimney Sweep for an future chimney issues!
    - Elisabeth K.
  • Never cleaned the chimney and no idea how to take care of chimney. He explained the pro's and con's of different types of wood burning, fake wood burning and the advantages of using our gas insert only. His wife (books the appointments) is extremely nice and confirms appointments by phone and email. There was no mess (and our chimney was a mess!) and he was quick and very professional.
    - Tracey G.
  • It was okay. The prices were reasonable. They cleaned up the fire place and they just gave information about what the status fire place and the chimney was. I think they were very honest. They were on time.
    - Kurt L.
  • Services were performed as promised in a professional and timely manner. I was given helpful input on how to improve the efficiency of my heating and cooling system, and the team also pointed out a fire hazard due to outdated tubing on my dryer machine. Upon completion of the job, I saw the debris they retrieved from my air ducts and knew then that the service was well worth the expense.
    - Jessica H.
  • The Irish Sweep arrived on time and did an excellent job. They put down coverings to protect the carpet and did a very clean and professional job. They pointed out that my chimney cap was missing and replaced it for me, and confirmed that the chimney itself was in good condition. My only complaint is that the day of service, I left messages asking for a phone call or email to confirm arrival time because I was leaving another location to meet them, and they didn't reply to those messages. But they arrived right on time so it proved not to be a problem.
    The Irish Sweep is clearly very knowledgeable and committed to doing a great job. They offered to remind me via email of when to schedule the next cleaning, which I appreciated since it's one of those things that I always mean to do but it just slips my mind.
    Highly recommended
    - Cheryl F.
  • East Bay Chimney Service was prompt, knowledgeable, and most importantly when you have your chimney cleaned, they were very tidy.  There was no mess - you couldn't tell they were here.  They provided me a thorough report, and although a small problem was found, they assured me that it didn't need to be taken care of on an immediate basis.

    At some point, when they are in my area, they will fix the problem and leave a bill in my mailbox.  What more could you ask?
    - Shari S.
  • The service person was very respectful entering the home, used boot covers, and laid down lots of cloth tarps to cover the floor. I helped him get his ladder setup, but he could have done this himself. He then brought the equipment in the house, each piece of machinery was clean and the brushes and tools were in plastic bags to minimize dirt. After cleaning, when he fed the camera through the chimney, I was able to watch on the screen. He took great care to explain what we saw and gave a lot of background about the chimney's construction. Clean-up was a breeze and he was out a few minutes late, only because he was very detail oriented and left our home as clean as he found it. Highly recommended and will use them again.
    - Jeffrey E.
  • He explained to us how to use a wood fireplace in quite a bit of detail. He explained the best way to use it, when to use and all of those things to keep it the most efficient. I liked most the time he took with us, he was very clear and gave us a lot of information.
    - Stephen S.
  • Doug returned my call immediately, set date, and then when he had an opening prior to our set date, called and was able to fit me in sooner. He was prompt, and very respectful of my time commitments for the day by working quickly. He swept the chimney, cleaned up, and made additional comments on what good shape my fireplace was in structurally (which he did not need to do). His experience in repairing chimneys after the 1989 earthquake has allowed him to spot damage and issues quickly, so his encouragement that mine was in great shape was welcomed. His price is extremely competitive, actually less than others who would (maybe) do the same job.
    - Terrence M.
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Chimney Sweeps in Walnut Creek

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