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Is Air Duct Cleaning Worth It?

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Air Duct Cleaning reviews in Walnut Creek

  • A
    Healthy Duct Cleaning
    I was looking for a good company to do this job. we found Duct care services pros. they were the best for the job. provided us with great service. on time and kept it clean. super professional crew. would definitely recommend this company.
    - orly k.
  • A
    Smart Air Experts
    It was really great. The service tech got to my house early, worked on my units(I have 2), checked my dryer vent and was really professional. They offer a great service club that I joined so now I won't have to worry about maintenance because they'll do it regularly. Overall I was very happy with my experience and I would absolutely use them again.
    - Suzy D.
  • C
    Healthy Duct Cleaning
    I purchased the Big Deal, a dryer vent cleaning for $69.   However, it cost me more than twice what was advertised to actually get the job done.  When the technician arrived he informed me that since our dryer vent exits the house on the roof versus the side wall, the cost of the cleaning was $180, not the $69 dollars I had already paid for the service.   He was very matter of fact, if I wanted to actually get to use my $69 coupon that I had already paid for, I had to pony up another $110 dollars.
    There is no mention on the coupon of the possibility of the cost of the service being increased for any reason.  And it's not like the job was a horrendous mess either.  The vent had been cleaned as part of a whole house duct work cleaning less than two years ago.  We learned at that time that it is crucial to keep your dryer vent cleaned, and that a roof vent might get build up more quickly, so that is why we had this service performed again so promptly.
    This service provider did do the job, but the devil's in the details.  If there was a possibility that the charge for this service would be more than the cost of the coupon, it should have been stated up front before I bought the coupon as part of the sales agreement.  I think that an 'up charge' for this service was a very likely possibility because as soon as the technician found out that the vent had a roof exit, he immediately had a specific charge amount to quote.  

    - Sue H.
  • F
    Stewart Heating Air & Plumbing Inc
    They came in, did the work and then charged us more money. We decided that we would never use them again. The reason we decided that we would never use them again is that we've had air duct cleaners come in before and they normally have a truck outside with a generator generating the energy for their cleaning. They have a built-in generator on their service truck. They don't come in with their equipment and plug it into my household outlets. These people came in and plugged it into my regular voltage outlet. We called an electrician. They came, looked at it and said, "They should have known better. You can't put that kind of voltage on a kitchen outlet because they're meant for all the appliances that you plug-in. But, this one is meant for lighting and things like that." It blew my entire circuit board. It just blew the whole thing out. These people came in. They had this big monstrous round machine and they used our power to power their machinery. There was this main duct in our living room and he said, "Oh, I need to do that. We haven't done that yet." So, he just plugged his big machine into our wall outlet and we saw this bright spark come out. They said, "You need to get that repaired." Well, first of all, they caused it. They put some stuff into our ducts that made it smell nicer. But, did they clean the duct that goes behind the clothes dryer? We've had people come in and they have said, "Oh, this really needed to be cleaned." I asked my son, "Did they go and do that?" He said, "No mom. They didn't bother to do that." So they didn't do a full cleaning.
    - Denise L.
  • A
    California Fresh Air
    Clean out all ducts, dryer vent and furnace and sanitized ducts(extra).
    Recommended a filter which the installers (house was bought as a flip)
    left off and was dirtying up the inside of furnace badly. We have
    combined AC/heat- this was not an issue with the coupon.
    Overall was pretty satisfied.
    - Emma R.
  • B
    California Fresh Air
    The deal was worth it They cleaned everything. And. As expected with a deal there was a sales pitch for additional services like using UV light to kill all the bad stuff they found. I wasn't present so I got it second hand from my wife but she said the guys were nice but a bit heavy on the sales tactics. I guess they have to try and make some additional service sales to make it profitable since $179 is 50% less than what I have paid in the past.
    - David C.
  • A
    California Fresh Air
    Service people came out as scheduled and on time. Ser ice people went under building to inspect outer vent area and found Jboxes were insulated with asbestos. Under fed law, they could not clean inside vent as the possibility of releasing asbestos. They had advised I contact a licensed company to do the job. Living in a senior gated community our HOA has full control of outside our buildings. The expense of thousands of dollars and headaches are not worth it at this time. I give high marks to California Fresh Air, for being considerate and upfront and honest to me..
    - Timothy O.
  • A
    The Vent Cleaner
    Services were performed as promised in a professional and timely manner. I was given helpful input on how to improve the efficiency of my heating and cooling system, and the team also pointed out a fire hazard due to outdated tubing on my dryer machine. Upon completion of the job, I saw the debris they retrieved from my air ducts and knew then that the service was well worth the expense.
    - Jessica H.
  • B
    Environmental Pure Air
    It turned out good, fine. They did a good job and they showed up on time. We had to reschedule once because they had an old address for us. No one confirmed our address when we set up the appointment so there was a mix up. We spent a little more on some of the recommendations they had. We were a little surprised at the extra cost but it made sense and we did not feel pressured to do it. The work just took a few hours.
    - michael c.
  • A
    First American Air
    They came out and cleaned my air ducts. I had the full service cleaning, including removing the motor from the system and adding a UVL system to it. It took about 3 hrs. Everything seems to have gone well.
    - Tom G.
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Air Duct Cleaners in Walnut Creek

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