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Roofing reviews in Vista

  • A
    Very well. My husband and I are extremely satisfied... I’m so pleased that we have chosen Roof Masters to repair not only the roof of our primary residence, but also the roofs of two of our rental homes. Their project manager, Jhonny Martinez, was prompt and thorough when he assessed what was needed. He was extremely patient and personable, and took the time to explain to us the various aspects of the types of repairs for each location, and why they were so important to the protection of our investments. His no-pressure approach and genuine desire to help us make the best decisions for ourselves was instrumental in our decision to do business with Roof Masters. He included at least 10-18 photos of each roof with written comments for each project, followed up promptly with us when we had additional questions and assisted us with the online “paperwork” process. He was on site as well, keeping an eye on the progress of the repairs. Twenty “thumbs up” for Jhonny and Roof Masters! I’m delighted to recommend this company to anyone who needs roofing repairs.
    - Margo R.
  • A
    Nick and his team did a great job! His team did quality work, showed up on time, did a great clean up at the end of each day and Nick was very clear and proactive when we ran into unexpected additional work. I would definitely hire him again and recommend him to anyone.
    - Charles F.
  • A
    The job went smoothly and on time with one weather delay that backed up the job in front of us. Kirk Kolb the owner gave us plenty of notice of the delay. The job started exactly on time and finished as exactly as predicted.

    The work crew was professional always happy and worked non-stop each day and turned out a quality job. It was impressive to see such a coordinated crew smoothly transition through each of the job phases. At the end of each work day the areas around the house were cleaned up and ready for the dog and family to move around the outside of the house safely.

    The  previous two roofs were stripped off, all the fascia board was removed and completely replaced perfectly. The roof sheeting was still good except one sheet had to be replaced and was in the bid. All the roof was updated to the latest code and materials.

    Some of the roof design was archaic and  had been the cause of previous problems that were never upgraded by two earlier roofing companies. These problems were spotted on the initial inspection and incorporated in the bid.

    The review could go on and on about how impressed we are with Kolb Construction and Roofing Services. But it would start to get boring with an overload of superlatives. If you can get Kirk onto your project am sure that you wouldn't be disappointed.

    Harold Locke


    - Florence L.
  • A
    Prompt response to initial call.  Arrived at scheduled time for quote.  Professional demeanor.  Detailed bid proposal; competitively priced.  Ensured all questions were answered.  Fit us in to his schedule earlier than planned.  Work was done on-time, on schedule, work area cleaned up, polite work crew.  Would definitely use him again and highly recommend.
    - Arlene M.
  • B
    Overall, I felt that the work went well. Below are more detailed. Jess was my contact for the quote and estimate. He had given me an estimate a year prior, and at that time I was just getting numbers for budgeting. It was no pressure, he was fast and efficient.  I contacted Jess on July 12, 2015 to have the work done, and the work was started on September 28, completed 3 1/2 days later. They said that they are very backed up due to the impending El Nino. I suspect that is very true, but each time I've tried calling the office or Jess, there has been problems and delays getting back to me. I had to contact them 3 times to get the work scheduled--this was after they had deposited my 10% deposit check. When they did contact me, that's when I was told it would be roughly 6-8 weeks for the work to be started. I understand the backlog, but not the delay between my contact to check deposit to scheduling. 
    Having said that, the work was done quickly, efficiently, and with no problems. The workers, particularly the head person for my job (I didn't get his name) worked well and were communicative. The first day they had quite a lot of people, maybe 6 or so, working on the roof and getting the old one off, etc. The next 2 1/2 days they had two guys. I was home most of that time due to my schedule and while there was noise, it was never unmanageable. Also, Emilio who I believe is the  main contact with the workers, was in touch with me a few days prior, and then the first day. There were a few additional items added on from the quote due to rotted wood, but it was very fair and reasonable, with no other hidden costs. He told me quickly and walked through all the details. 
    I felt the price was fair and that the work was done well with people I can talk to. That is what's most important to me, and why I would recommend them to others. (I actually did recommend them to a friend Saturday). The B rating is because of the communication lags on the front end. Once the work started, everything went smoothly.
    - Lisa T.
  • A

    Everything went fantastic. My estimator/salesperson was Jordan, and he was very knowledgeable, professional, and easy to deal with. After getting estimates from 3 other customers, I selected Aquatech, and contacted Jordan. He set up and installation date, and got back to me very quickly. On the install date, the installation crew of Galen and Brad arrived promptly, walked me thru the entire job to ensure we were on the same page, and then got to work. They were also very professional and easy to deal with, and extremely thorough. After about a 7-hour install job, they cleaned up very well, and then walked me thru the entire job again, this time to ensure that I was satisfied.

    My experience with Aquatech was truly outstanding, and I recommend this company in the strongest possible manner.


    - Richard P.
  • D
    The estimate was great Jess was on time we like him and decided to go ahead with the project. We had an appt set for them to start the work, only they didn't show up. I waited about an hour then called, the receptionist said another job they were on was taking longer then expected and made a knew time and they didn't show up so I called Jess he apologized and said they would be there in a couple hours but by this time they showed up worked for an hour then left, with no communication, then showed up the next day know knock on the door to say they arrived just got woke up to my dog barking at people in my back yard. They finished the work (the workers were nice), but no one ever came to say we are finished or anything I just got an invoice emailed to me. So I called and said no one went over the work completed with us, the receptionist said oh we don't do that I said well what if I'm not happy with the work? She rudely said well are you, I said NO. So Jess came back out and I pointed out all the broken tiles and the fact that there were nails hanging out were they made repairs and the tiles around the sides were like 4 inches away form the house looking like they were going to fall off, he said we will fix that but I don't think we were supposed to fix all the broken tiles, so I got out the estimate he wrote and pointed it out to him that he said they would. They came back  and fixed some of it but our roof has lumps now we are going to have to pay another roofer to come fix it because I will never use the San Diego Roof Doctor again!
    - adele d.
  • B
    I called them several times to come out and fix the gutter because it was at the wrong pitch so everything was backing up and water was spilling over the edge of the gutter. I got upset because they never called me back and I wrote a negative review on Angie's List. As soon as that happened, they called me, they came and they fixed the problem and now, it's perfect. Everything is fine now.
    - Peggy W.
  • A
    It went Very well. We are very happy with the solid workmanship of the crew and professionalism. They cleaned up the mess as expected. The job was done within the time stated. We just have to prime and paint the new wood trim when we get a chance. Next job coming up. We have had a rain since and the problem areas are all fixed, happily.
    - Alonna F.
  • A
    Everything went really well.  Financing was no problem and Lynn helped with any issues we came across.  The work started within 2 weeks and was done in about a week.  The electrical company they use for the panel and converter did a great job as well.  All the workers cleaned up after themselves and were very helpful.  We had a few sky tunnels added as well as an attic fan without any problems.  The roof looks beautiful and the solar system works as designed.  Our city inspector even commented on the quality system we got and the excellent installation.  We are very satisfied.
    - Kathrin L.
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Roofing Contractors in Vista

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