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Carpet Cleaning reviews in Vista

  • A
    Down To Earth Rug Care
    I can't remember the cost, any time you have your oriental rugs done it's expensive. That's��just the way of the world. They come out quickly, it takes a couple of weeks because I have big rugs and then they come back and lay them down and it's always well done. It's expensive, but you have to expect that when you have your good rugs cleaned.
    - Mona L.
  • A
    Steam & Dry Carpet Cleaning
    Jose was amazing! He is the owner of the company. I called on a Wednesday and he came on Thursday. He was very polite, friendly and professional. I have never had someone work so hard in my house. He got stains out of my carpet that were years old that other carpet cleaners said couldn't be removed. He cleaned a 10 year old wool area rug and made it look new. My house has about 2000 sq ft of carpet and every inch was clean. I am thrilled and highly recommend him!!!
    - Lisa S.
  • C
    KleanRite Window Carpet & Upholstery Cleaning
    Did not start well. The cleaner was late, did not call until it was an hour past the scheduled time. I had left voicemail and text earlier in the day to confirm appointment. I had taken time off of work so this was a big waste of time. He showed up promptly for rescheduled appointment. I had asked to add on cleaning my couch and chair cushins (7 total). for an additional $100. When I got home I realized that he had only cleaned one side. After asking his response was he misunderstood me and since his stuff was packed up he would give me a free room next time. I was shocked to learn that I was going to be charged an additional $5 charge to use my credit card. His reply was either you or I have to pay it. Obviously he was expecting me to pay. I am in the service industry and try to keep my reviews as positive as possible but there was a problem with every step of process with this service. At this point I do not care about the free room or the money spent. I won't be able to use the service again.
    - Michael S.
  • A
    TWINS ProServices
    Twins ProServices is great. They have been clearing our carpets for the past 12 years. Twins ProServices goes the extra mile especially since we have dogs & the oil from their coats gets on carpet. They are awesome!
    - Devon R.
  • A
    Mann's Carpet Cleaning
    The owner is Michael Mann. I have recommended him to other people too. He is outstanding. The price is excellent. You would not find anybody better than him. I have already used him twice and I would do it again.
    - CINDY S.
  • A
    Quality Carpet Cleaning Inc
    The two technicians who came to do the job were very polite, friendly and professional.  They used a truck mounted shampooer,  did a thorough job and finished in about an hour and a half. I had only left the queen beds and two dressers in the bedrooms and they even moved the beds to clean the area under them. Very thorough.  I purchased their Angie's List offer/coupon for $97 and that  turned out to be a very good deal.
    - Myriam V.
  • F
    Quality Carpet Cleaning Inc
    Unfortunately I have LOTS of COMPLAINTS about this company:
    1.  No one responded to my Angie's List email asking to schedule.  I called a few days later, and the woman was surprised that she had not seen my email.  She did find it, and we scheduled.
    2.  They were to arrive between 10 - 1.  At 12:45, no one had arrived, and no one had called, so I called to find out if they were coming.  She said they'd been there in about 20 minutes. 
    3.  A few minutes later, the fellow called and said they were wrapping up and would be there soon.
    4.  It was after 2:00 before they arrived, well past the 10-1 window.  Two guys.  One spoke English.
    5.  I  left while they did their work, so I can't comment about that.  (My husband was home.)  The carpet looked only okay when I got home,  They did do  a very good job on the heavily trafficked stairs, but the rest of the carpet was not a fluffy as I'd expect, based on my experience with other professional carpet cleaners.  
    6.  After it dried, several spots reappeared, in different rooms.  
    7.  Days later I discovered significant rust stains under a chair that they had moved, and not put any carpet protection under.  I haven't looked to see if there is any more damage.
    8.  About a week later, I received a letter offering a 30 day guarantee.  
    Bottom line:  I DON'T WANT THIS COMPANY TO BE IN MY HOUSE AGAIN, AND I won't be contacting them to redo the job.
    FYI,  Our housekeeper shampoos our carpet with a Folex non toxic cleaner and our Hoover carpet shampooer on a regular basis.. Folex is an excellent stain remover.  The best I've ever used.  I'll ask Josefina to manually work on the stains.  Hopefully the huge rust stains will come up.

    UPDATE   QCC called after they saw the review and apologized, recognizing the seriousness of their failure.  After thinking it over, I thought "Why should I pay my housekeeper to clean up after them, when they will do it for no charge?"  I suggested they send someone else out to redo it.  And they did.  He showed up on time and did a good job.  
    - Arden B.
  • A
    Mega Dry Carpet & Upholstery Cleaning
    The crew showed up on time after a telephone call saying when they would be there within the time frame I asked for. I explained what the job was, and the crew got right to work. Very thorough and professional job for the entire service. Amazing results for a very tough overall cleaning job that included pet stain removal and deodorizing. Took about 4 hours and the carpet has not looked this good since it was new. The upholstery and rug cleaning was also done to 'like new' standards. Mega-Dry has my enthusiastic recommendation for value, results and professionalism. Wouldn't hesitate to recommend them to my neighbors (and I have) and friends. If I need the services again, Mega-Dry gets the call.
    - Frank L.
  • A
    Monster Steamer

    Erique was very professional, polite and did an excellent job.  We will be contacting Monster Cleaning very shortly to have Erique clean the balance of our carpets.

    We had Erique back to clean the half of our house, and again he did an excellent job.  We will definitely be using Monster Cleaning services on ALL of our carpet cleaning needs.

    - Anthony S.
  • B
    Quality Carpet Cleaning Inc
    It was OK and they did a good job. Scheduling was fairly straightforward. It took about an hour for the carpets to dry. The service I bought was basic, so any additional services would have cost more. They did a great basic cleaning, but I needed a deeper clean than what was stated in the deal because I have pets.
    - Kimberley W.
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Carpet Cleaners in Vista

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