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Eye Care reviews in Ventura

  • A
    McCarty, Dr. Jillanne W
    It was a great experience. The surgeries went very well in the time stated. Painless. I followed her rules and my eyesight is fantastic. I'm exercising my reading muscles now and see improvement every day. Highly recommend her. The cost is dependent on the lens you choose and the medical plan you have.
    - Julieanne C.
  • A
    Frick, Dr. Gary M.
    I go there every year and I've known him forever. He has a very good bedside manner. I do know for a fact that when I go in there and he checks my eyes that he can tell if there were any changes. They are very efficient.
    - Linda L.
  • A
    Ferzaad Moosa MD
    The actual procedure was very quick - over in a matter of minutes - and completely painless.
    Whether the day of evaluation (to determine if I was a good candidate for the procedure), the day of the surgery, or the couple of follow-up appointments that I've had so far, I've never had to wait long. While all of the staff has been consistently friendly and supportive, one in particular (Natasha) has been willing to go above and beyond what I expected of anyone in the office to see that my concerns were addressed and favorably resolved. Perhaps others would have acted similarly. But she was the one who when presented with the opportunity took care of the situation.
    When I got stopped in traffic on my way to a follow-up appointment, the staff was immediately willing to reschedule or allow me to arrive when I could where they would fit me in later that morning. They left the choice completely up to me, allowing me to determine what would better suit my situation, rather than merely telling me what would best work for them.
    Overall, this has been an ongoing pleasant experience. It's not over, but, at this point, I have no reason to believe that my remaining experiences will be anything less.
    - Bill B.
  • B
    Bryant Lum MD
    This doctor is great if you have plenty of time. I was on time for my appointment but sat in the waiting room for fifteen minutes past the time for my appointment. When I was called I thought I guess that was not too bad. However, I was put in another examining room for another thirty minutes. When the doctor came in he said he had an emergency. I will try this doctor one more time to give him the benefit of the doubt.
    - Rebecca P.
  • B
    Family Vision Optometric Center
    This appointment went well, but prior to this appointment I was scheduled one week ago on August 14th. initially to pick up these trial lenses. But when I arrived, the staff discovered that they had not received the lenses which they had not realized because the receptionist called me the day before to confirm my appointment. I was disappointed to have made a trip for nothing, I left feeling not satisfied to the fact that hardly any apology was made. They simply rescheduled me.
    However, overall I like the office as well as the staff very much. I have horrible vision issues and Dr. Stuart Heller tries hard to give me the best possible options for my contact lens fittings etc. Rose the glasses technician is especially nice and attentive, she helped me pick out cute frames.
    I will continue going to this office, I think the pricing is reasonable and they carry a good variety of attractive frames.
    - Vivien C.
  • B
    Kaiser Permante Med Ctr OB/GYN
    They are efficient and they seem to know their job. It is a large department. There are so many doctors in there. We are pleased with our doctors. We would grade them B for availability. It kind of takes time. It is a large organization. When we belong to a large organization like that we have to expect a waiting time unless there is an emergency. If there is an emergency they get us in right away. The office environment is better than average. It is not perfect. We have no problem with the effectiveness of treatment.
    - Cynthia S.
  • A
    Frick, Dr. Gary M.
    Dr. Frick's office has great hours. I was able to schedule an appointment around my work schedule. Dr. Frick was very nice and informative and I love that he has such up to date equipment and methods. His office staff is also very nice and helpful.
    - Donna L.
  • D
    I felt the person giving the eye exam was somewhat unethical as they were pushing me to purchase services I did not request nor needed..  I told them I already had an ophthalmologist and was only there for an eye exam to get glasses. They then told me I had high blood pressure (which I do not), and that because of that, I should purchase more services to check for diseases of the eyes. I said I had recently been to my ophthalmologist, but they still pushed for me to purchase the services. I had to emphatically say "No" for them to stop.
    - Ashley N.
  • A
    Pazen, Dr. Robert L.
    I have been seeing Dr. Robert Pazen for years.  So have my husband and all my kids.  He is always outstanding.  It is a very clean, quick, family doctor’s office.  He has a good sense of humor; I mean his phone number is 20-20 VISION.  There is nothing I disliked about him.
    - Steven L.
  • A
    Bryant Lum MD
    I had cataract surgery done by him this year as well which was simple and good. He is very thorough and personable. That is very important to me because I always wanted a doctor who feels I am an individual and cares about me personally. Dr. Lum is very friendly and willing to answer any questions or explain anything that you want. He is very good. I was grateful that he was so thorough that he discovered that I had glaucoma. I have to wait for a long time when I go there. I like his staff as well.
    - Donna B.
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Eye Doctors in Ventura

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