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Chimney Sweeping reviews in Ventura

  • F
    Brooks Chimney Sweeping
    This was very odd. After a few minutes I got called away by another call. When I came back he was already in his truck and leaving, having collected a check for $209. His 'report' consisted of a page that had measurements for a new fireplace insert. The only inspection he did was to look up the chimney and say it wasn't very heavily used. He went outside to see if he could get ladder access and all I heard him say was that our roof was too steep to approach the chimney. The roof is 6/12 and if he put a ladder up to the second story in the back the roof is accessible from a 2/12 area. He told my wife since we were doing a renovation there was no sense in cleaning the chimney now. For this he charged $209.
    When I came back and she explained this to me, I went out to his truck where he was putting in the information for his next call. I told him that I thought I was paying for a cleaning and inspection and this was neither. I asked him to give me something in writing that said when we were done with the remodel he would return and actually do the job we paid him for. Instead he simply returned the check and we ended the transaction there.
    The positive was, when confronted he actually returned the fee for the service. The negative was that he would collect a fee for the 'service' he provided. 95% of his time was spent trying to sell us on a gas insert. He made NO EFFORT to clean anything. This is not my idea of a responsible contractor.
    I would not use this contractor again.
    - Harold H.
  • A
    Fiddler On The Roof Chimney Service
    I am thinking about getting gas logs, but before I do that I wanted to have the fireplace inspected since it has been over 20 years since it was last used.  Omar called to ask if he could come a few minutes early to his appointment.  I said ok, and he arrived shortly thereafter.
    Throughout the inspection, Omar was very good about showing me pictures and explaining how the fireplace and chimney should work safely.  He started the inspection outside and it was immediately obvious there was not rain cap.  Fortunately no animals had taken up residence.  When he looked at the top of the chimney, he found a number of small cracks on the crown.  He took pictures and explained how water will erode inner fire-retardant lining of the chimney and make it unsafe.  
    He continued the inspection inside, and found that there had been a small amount of erosion.  (At least with 20 years of rain, the chimney was pretty clean.)   Again, he showed me pictures of where the inner lining was gone and I could see the brick exterior.  He suggested a fire-retardant coating for this.
    He said that if I wanted to get gas logs, I should have the 3 issues fixed.  If I decided not to get the logs, he  would still recommend the rain cap and waterproofing on the crown to prevent any further damage.
    I decided to have all 3 repairs done.  Omar seemed to work efficiently, did not get things dirty, and cleaned up when he was done.
    - susan l.
  • F
    TOP HAT CHIMNEY SVC
    Danny didn't show up. On the phone, he kept trying to talk me out of the special and quot;internet priceand quot; and after telling him 'no' twice I finally had to ask him to not upsell me. We agreed on an appointment but he didn't show and didn't call.
    - Katherine W.
  • A
    Fiddler On The Roof Chimney Service
    Workman was punctual, professional and explained the repair clearly. It turned out that both chimneys were badly corroded and rusted and needed additional work. 30years of salt from the ocean will do that. He returned the next day with all necessary parts and the work was done quickly. He took pictures so I didn't have to go on roof to inspect work. He gave good advice about the safety and condition of the chimneys and fireplaces overall. He also cleaned out the dryer vents. The price wasn't cheap but neither was the work. I consider it fair given the professionalism and very good service. A pleasure to do business with and I'd definitely use again.
    - Lisa L.
  • A
    Right Way Chimney Service

    I originally called in December and left a message .  My call was returned within hours , but unforeseen problems kept me from confirming a date at that time .  When the date was set , Rich showed up right on time .  He was very personable yet professional in setting right to work .  When the work was completed Rich submitted a detailed assessment of the chimney condition .  When we set the appointment , Rich asked how I found him .  I said Angie's which he gives a 15% discount . At the time of payment , he didn't mention it and neither did I .

                I will have him back in two years , for which he said he would remind me .
    - Matthew D.
  • A
    Brooks Chimney Sweeping
    We have used this service several times over the years. It is small and locally owned, which may be why we get such great service. The owner has been asked a couple of times to join other sweeps in working the White House chimneys, and I can see why. He knows chimneys. He and his crew were on time, friendly, efficient, and informative. The best was that they protected furniture and left everything spotless--even including the fireplace and hearth.

    I wouldn't use anyone else.
    - Claudia H.
  • A
    Brooks Chimney Sweeping
    unknown
    - Lisa B.
  • A
    Right Way Chimney Service
    They did a good job. They were pretty responsive, they knew their job because they were able to identify things that needed fix and they were competent on what they were doing.
    - Nancy S.
  • A
    Fiddler On The Roof Chimney Service
    unknown
    - claire k.
  • C
    Brooks Chimney Sweeping
    unknown
    - D C.
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