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Home Inspection reviews in Venice

Real People ~ Real Reviews ~ Real Results

  • George (the inspector) showed up on time and was professional and friendly. He was happy to answer and explain any question that I had. Most of all though, he was extremely thorough. George spent over five hours inspecting the property, and never gave any hint that we needed to wrap things up so that he could move on. Seemingly nothing avoided his scrutiny. He even took time to explain to some of the contractors how they could mollify some of the problems he discovered. The only potential knock on Reliance is that it is a couple hundred dollars more than other vendors I priced. However, I've often found in life that you get what you pay for, and considering how large an investment a house is, it would be silly to potentially make an ill-advised multiple-hundred thousand (or even multiple million) dollar investment in the interest of saving two hundred dollars. Admittedly, I've only ever hired one home inspector before, but I'd have absolutely no reservations about recommending George to anyone in Los Angeles who was considering purchasing a home.
    - Jack M.
  • Gerald did an inspection on a home that we are in the process of buying and we could not be happier. He is extremely thorough, reliable and punctual. He had great recommendations for termite and sewer inspection as well and they were just as thorough and professional as he is. Great advice, great professionalism and we would hire him to inspect any home in the future.
    - Sarah W.
  • Mike Okamura lives up to his name and is a very thorough guy. He spent 4 hours carefully looking over every nook and cranny of our 3 bedroom condo.  He found a long list of things that could cost money to repair that we were able to show our sellers.  He is a certified inspector with good ethics, and he is very careful to explain to you that he can not give an estimate of how much things cost to repair as it would be a conflict of interest. A great thing he does is bring a cooler full of refreshments and snacks.   We were happy to have those to enjoy during the wait.  After the inspection, he provided a detailed verbal explanation aided by photos on his tablet of all his observations. Within an hour of the completion of the inspection, a PDF of his detailed report had been emailed to us.  It was well written and included color photos as well as symbols indicating the severity of the issues, which we found very helpful.  The inspection document was very useful when we were getting repair estimates via email from contractors, since it was so detailed and had enough photos to tell the story.  We would not hesitate to refer Mike to anyone that is looking for a inspector that will not miss a thing.
    - eric h.
  • The job took about 15 minutes. Jeff told us that we needed repair rather than replacement. We hired a roofing company a week later. Jeff did not accept our offer to pay - he said it was a small job. (I wish I didn't have to include the "approximate cost of service" because I would hate to see him inundated with requests to do something small without compensation!) 
    When I suggested that we might want to have him update his old inspection so we could write up a new repair/replace list, he felt it unnecessary. In short, Jeff is prompt, clear, and honest to a fault.
    - Tom L.
  • Let me start off by saying that in general, I think inspections of condos are bit of a joke since there is so much common area that is covered by the HOA. With that said, I think that George is probably the most thorough and knowledgable home inspector that I've come across. Virtually anyone can call themselves a 'Home Inspector' as there is very little certification and licensing requirements.
    What makes George different is that not only is he a General Contractor (which many inspectors are not) but also was a residential and commercial builder himself for many years. He also does inspections for several municipalities.
    I'd say the only negative is that he's a little higher priced than other inspectors but I feel he's worth it. Bottom line, I wouldn't hesitate to use him again or recommend him to others.
    - Richard G.
  • We hired George (Reliance) to come inspect a condo we were in escrow on as a general inspector.  Truth be told, we'd had a number of inspectors at the condo prior to hiring George, most recommended by our agent,, with some recommended by other "knowledgeable" people in the in the industry.
    After a number of people had looked at the property and purportedly found almost nothing and treating us rather condescendingly (we are first time home buyers, though by no means stupid people), we went looking for our own team to get straight answers and a real, thorough and detailed inspection.
    I didn't want to go through any of the other sources involved in the transaction and found George through Yelp and took a chance based on the stellar reviews there.  Best decision I've made in this whole process.
    George came out to the house and not only was professional in a business sense, but we were also thrilled to find out how educated and informed he was (when was the last time you met an inspector with an MBA and ALSO a degree in chemistry...come on!)  He was extremely thorough and not only explained everything in detail to us, but also brought us around the house to point out exactly what he was talking about (others just explained or showed us pictures and glossed over issues).
    Another thing I really liked was that George took the time to point out features of the home that were done WELL so that we, as future homeowners, could start to get a little more comfortable with this enormous purchase we were making.
    I would not ever hesitate to hire George again or recommend his services to others!
    - Peter F.
  • Randy was very prompt, even arriving at the location before we did.  When I introduced myself, he was very friendly and obviously prepared.  When we entered the home, he immediately set up his equipment and began the inspection.  I began following him in  his rounds and asking questions, which he was very happy to answer in as much detail as I wanted.  Once he was done with his inspection, he provided a summary report on the spot and followed up with a detailed report with labelled photos showing what he was referring to by the next day. 
    Overall a wonderful experience.  I would recommend Randy and use his services again.
    - Brandy M.
  • The inspector was professional, prompt, offered helpful insight and promptly prepared the report which was impressive with photographs and other visual explanations. Only negative was we had to wait several days for an appointment due to their volume of business (which also speaks well of them).
    - Ann T.
  • You're going to feel confident about your inspection after Kurt is done with your house. He truly leaves no stone unturned. You get the impression Kurt really is working for you, and enjoys his job. At the end of the day Kurt sat down with me and explained his analysis in easy to understand terms. I felt like I was talking to my doctor. His findings helped us negotiate our purchase price and made me feel like I understood what I was getting into. All this and he's incredibly patient and good humored. I believe you get what you pay for and, simply put, Kurt is the best.
    - William T.
  • We made an appointment for a Monday the week before and they confirmed the appointment. Then we received a call the Sunday before that Monday canceling the appointment with no explanation. I found this to be completely unprofessional and left us in a terrible position. Perhaps they do a good job if they actually show up, but to cancel on such short notice shows total disregard for the customer and a total lack of professionalism. Please keep this in mind if you ever consider to hire them.
    - Lars J.
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Home Inspectors in Venice

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