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RV Dealer reviews in Van Nuys

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  • I called four other providers and all but this company wanted me to go in to order and pay for the battery first and then return to have it installed. These other companies were also more expensive than West Coast Marine.  Leo was very knowledgeable and competent over the phone.  He got the estimate for the cost of the battery and got back to me in 30 minutes.  He asked that I give him 24 hours notice.  I went in at noon as per agreement, but the parcel delivery service had not shown up when expected.  Leo was very apologetic, as was everyone at the location, including the owners.  While waiting for the delivery, they asked if I needed water or anything else to make me more comfortable.  They generally close at 4:30 PM but guaranteed that the battery would be installed before they left for the day.  Eventually the battery arrived, and it was immediately installed in 45 minutes or so.  I watched the removal of the old battery and the installation of the new.  They needed to use a forklift.  I was impressed by the expertise and the knowledge of everyone at West Coast Marine.
    - JESSICA M.
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RV Dealers in Van Nuys

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