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Pet Care & Health reviews in Van Nuys

  • A
    Joanna knows her stuff. I hired her for a week while in Hawaii and she did an amazing job. She came a few days before I left to get an idea of where everything was and to meet my cats. She bonded immediately with them. She took care of them, fed them, cleaned their box and even gave my one male cat his medication. She left messages to let me know everything was going well, which was great. If you don't have a family member nearby or no one to come every day, I highly recommend Joanna. She makes life easier and your fuzzy children don't have to go without anything even for a day while you are away. Well worth the money and extremely trustworthy. Thanks, Joanna. (I may have posted this twice - I had to sign up and it looked like it didn't show up, so if there are two, feel free to delete one)
    - mark w.
  • A
    I am extremely careful about who I allow to watch my three cats. One of them is 18 and requires special attention. Joanna was thoughtful, loving, attentive and highly responsible. My pets and my home were in excellent hands!
    - Lucy C.
  • A
    I love, love, love this place. I only want the best for my cat as she is a member of the family. The California Cat Center is the best place to leave your beloved feline. They are well taken care of in a cat friendly environment. My cat never wants to leave. She was pampered and talked to making her feel at home and wanted.
    - Diana K.
  • A
    Normally I don't write a review but these people were so excellent that I thought I should say something. The first thing that I thought was excellent was they took pictures of the dogs both in the morning and the evening and they texted it to us. This is important because we know they are actually at the house and the dogs are healthy. The second thing that I thought was excellent was the house was as clean when we came home as when we left it. The third thing that I thought was excellent was they left a personal note telling how they enjoyed the dogs. The fourth things that I thought was excellent was the way you pay. They are a corporation and they let you pay by credit card. This is very important if you want to deduct the cost as a business expense. Being a corporation, I do not have to file a form 1099 for their work and using credit cards is just convenient. The fifth thing that I thought was excellent was how they handled a problem. Instead of getting you nervous about a problem with the dogs and asked you how to handle something, they put a positive spin on the issue by telling us what they were going to do. The sixth thing that I thought was excellent was that they had more than one person involved. In case something happened to the person doing the work, the owner of the company would know and could take over. I would definitely use them again.
    - Jerry W.
  • A
    Joanna is very conscientious. She's aware of how quickly pets can push open a sliding screen panel or dart outside the front door, alerted to the faintest "click' of a key in the lock. Joanna keeps them safe and the place locked up. She plays with them and feeds them according to whatever instructions you provide. Joanna's also diligent about texting you regarding how well they're doing. Lastly, I appreciate that SHE is the only one with access to our keys instead of potentially several people employed by larger pet sitting services.
    - Chuck C.
  • A
    I would totally recommend California Cat Center. They spoiled my Kiko and carried him around like a baby so there was no worry that he wouldn’t be getting enough attention. The lovely, caring family atmosphere was very evident. The “condos” are clean and they fed him his own food which made him very happy as well. All in all it was a good experience!
    - marci b.
  • A
    Claudia is great! I hired her to care for our two cats while we were on vacation. I tend to stress about my pets when I'm out of town, and Claudia kept me updated daily with photos and texts, which was a huge relief for me. She even got our shy girl kitty to come out and say hello. I will definitely be calling her again!
    - Diane S.
  • A
    My wife and I recently took a trip and this was the second time that we used Joanna to watch our two cats, Luke and Finnegan. She is a trustworthy, kind, caring pet sitter and a true animal lover. She came in every day to feed and spend time with the kitties. For the more nervous fur parents, she called us every day to let us know how they were doing, which helped put our minds, at ease. We will definitely be giving her a call again, for future sitting needs.
    - Mark E.
  • B
    I don't know how to grade them. I guess they are OK. They were very good. We didn't have any trouble making an appointment. We got there, they took us, the staff seemed nice and everybody there I thought was personable, took care of the cat well. My only concern is that we have been going to them for a while, and we have had a couple of different vets. I am not sure if it is abormally high but there has been more turnover in the vets than I would like. In a relatively short length of time we have had 2 or 3 vets. That would be my only concern. My only concern is lack of consistency. I will continue to go to them for my pet.
    - Robert K.
  • A
    Joanna cared for our two precious puppies while my husband and I were out of town for my mother’s funeral. The care she provided was beyond exemplary, updating us daily and making a point to call us every evening to let us know how our ‘children’ were doing. They could not have been in better hands while we were away. Joanna cared for our sweet girls as if they were her own. In fact, they had such a great time with her that they didn’t want her to leave! She is without a doubt the most amazing pet sitter we have ever had and would not hesitate in recommending her services to anyone. If you want someone to care for your beloved pets exactly the way you do, do not hesitate to call Joanna!
    - Keri K.
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Pet Care Providers in Van Nuys

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