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Hospital Care reviews in Van Nuys

  • A
    Woodland Hills Medical Center
    They were exceedingly very good. We said these were our wishes and they did their utmost accommodate us and my wife said she did not want any drugs and they never asked again and I felt that the way it should be. Everything was covered and I did not have to worry. I was there yesterday with my son and daughter we interacted with two nurses and they were great and good with kids. I have eight months old and a two and a half year old and the Pediatrician enjoy working with kids and like the kids. They have our best interest in mind and I have never worry about the cost issue. Our experience has been extraordinarily positive.
    - Aaron S.
  • A
    Kaiser Permanente - Woodland Hills Medical Center
    This is a really nice Kaiser hospital. The parking is free and there is a shuttle service in the parking lot. On Thursdays there is a farmers market. I usually get in and out of scheduled appointments quickly. I stayed in the hospital for 2 days when I delivered my baby and the staff was friendly.
    - Keri D.
  • A
    Kaiser Permanente Panorama City Medical Center
    This place has really changed from when I use to have kaiser 4 years ago. It was terrible before the new construction was completed. I still hate the co-payment, though. The new facilities are modern, clean and seamed to be well designed. There is enough parking now and also free. The entire place does not seam crowded as before. Love the farmer's market on WednesdaysAll the staff are also a lot friendlier. It seams to be a different facility all together, it now compares to Woodland Hills, which was a far superior facility before.
    - Ernesto L.
  • D
    Valley Presbyterian Hospital
    room wasn't ready even tho i arrived an hour after appointed time, waited over an hour, didn't see doc for another 5 hrs (ok, busy, i get it). on morphine drip next day, i asked for tylenol for headache, still hadn't arrived 8 hrs later when my daughter arrived. asked for help to the bathroom, 20 min. later i had to pull everything out that was connected so i could get there before wetting the bed (too late), one of the assigned docs came in & touched my knee & asked if that was where it hurt (it's the hip, remember?), another doc came in and asked me to recite all my regular meds (there's alot) in my morphine induced state.  Don't they read charts anymore?  Morphine drip dried up, started beeping, i called nurse, held speaker up to beeping, she said she'd be in to fix that, she came in 4 hrs later after i learned how to shut it off for a few minutes at a time, told her i didn't need anymore, she said but there's an order for it, i said i don't have pain, she said there's an order for it, i said i don't want it, & don't need it &  she said ....on & on&on.  later that day i needed tylenol again.  walked to the nurses station to request it.  the charge nazi  said Go Back To Your Room! I said no, not waiting 8 hrs again.  lucky there was a delightful sweet nurse there who just gave it to me. Assigned doc prescribed IV antibiotics for bronchitis (which is what they thought caused the hip infection).  Had i not been in constant contact with my primary doc who doesn't have privileges at this hospital, the IV could have killed me! ALLERGY! Again, don't they read charts anymore?  That nite, another hip aspiration was ordered for next day.  I asked nurse assistant to hip doc if he knew i was on antibiotics (safe one), he had told me that could skew the results of the procedure.  She called him, he cancelled the procedure. next day at 2 pm i was told i could go home. got dressed, packed, arranged a ride, went to nurses station to ask for walking papers, was again ordered by nazi Go Back To Your Room!.  I did, for 20 minutes, then left, right past her desk, down to the admitting office to tell them to send me the paperwork.  She told them to have me come back up - HA. They even said Not Happening.  She finally sent the lovely nice tylenol nurse down to get me signed out.
    - BONNIE H.
  • D
    Valley Presbyterian Hospital
    NOT REAL GOOD. IV injected. Hooked up to telemetry system. Supposed to monitor vital signs (Blood Oxygen and pressure, pulse etc) at nurses? station. More on this later. Due to two falls and reason(s) unknown, they kept me over night for observation, which was good. Gave me peace of mind and hope they could help me. Admitted 0030 18 May 09, 8 hours after admit to ER. Bed had hoist which was good, possible reason for long wait (availability). No big deal. I in darkened room so to rest, drugged and dozing. 2200 hrs Male stranger in white coat came in. Male stranger said he was doctor. Asked me "Why are you here?" I asked if he read chart. Male stranger said "I don't read charts". Usually doctors read charts. So this male stranger could have been a floor sweeper. Then this male stranger asked about my medical insurance. I asked ?What kind of ignorant question was this? Mebbe put male stranger on defensive but I didn?t care as male stranger question was uncalled for and sprang on a doped up patient. . No response. this male stranger wouldn?t answer my question. Did this male stranger worry more about getting paid than my well being? Told this male stranger so and how I was processed earlier so check admitting. More argument. I got out of bed. Near pulled out the IV and told this male stranger I?m leaving. This male stranger told me to ?GO AHEAD?. When I hit floor and taken few steps found I wasn?t up to leaving. Noticed name on white coat said Altamirano. This male stranger finally identified. Still didn?t know he was a MD. Could have been a Male Nurse stranger. Fell trying to get into wheel chair for transport upstairs. Nothing done or said. Taken upstairs to bed with hoist 18 May 0100. Normal blood Oxygen levels are 95-97-100. I was feeling sickly. Wife and I noticed monitor said Blood Oxygen Level went to 85-90 for hour or so. Told nursing folks this happened. NO RESPONSE. INATTENTION FACTOR COVERED UP IN SUBSEQUENT WRITTEN REPORTS. CRITICAL MEDICAL INFORMATION IGNORED IMPORTANT: HAD ANOTHER STROKE ON 20 MAY 09. FORTUNATELY MOSTLY RECOVERED. Professional, caring nursing staff. Good food. Monitored blood etc most of day then discharged 1830 hrs. Discharge Instructions said don?t drive for 2 weeks. I HAVE HAD (3) THREE SEPARATE BYPASS SURGERIES. ALTAMIRANO SAID ?HE DOESN?T READ CHARTS?. CAN HE EVEN READ? After three bypasses, a body may be out of viable parts (veins) for a fourth. IF COMPLICATIONS HAD ARISEN DURING THIS HOSPITAL STAY, i.e., IF I CODED, WRONG OR INCOMPLETE INFORMATION COULD HAVE KILLED ME. MADE ME A STATISTIC OR A VEGETABLE. QUESTIONABLE RADIOLOGY HCMC FOUND HERNIA. VPH DID NOT. SLOPPY POST-DISCHARGE INSTRUCTIONS Comprehensive drug list was provided PRIOR TO going to emergency room. Despite this, WRONG DOSAGE. i.e. ZOCOR /SIMVASTATIN. I TAKE 80 MG DAY, NOT 40. NO MENTION OF ISOSORBIDE DINITRATE. THIS DRUG IS ONE OF TWO THAT KEEP ME ALIVE. Mebbe gave me Lomotil in hospital. Discharge Instructions said continue. Never heard of this drug. Pharmacist said they don?t make Lomotil any more so couldn?t fill prescription. Nobody asked me if I had various listed drugs on hand. Don?t know what Sonata is. Mebbe given in hospital. FALLS First week med student could have figured out a) abnormally low blood oxygen levels combined with dehydration, lack of food could have contributed to falls. COVERED UP IN WRITTEN REPORT. No cause factors identified. Guess ?Don?t Drive for two Weeks? was CYA measure. PATIENT RELATIONS A Mr Price, Selena Ruiz, Admit Supervisor and Norma, her Assistant were empathetic, concerned and helpful regarding shabby treatment. Patient Relations guru VIRGINIA NAPOLES a) wouldn?t return my 2 calls, and b) most arrogant and defensive when I talked to her 1 month after experience. EXCUSES AND COVER UP, NOT PATIENT RELATIONS. HUNG UP ON ME BECAUSE I TOOK TOO MUCH OF HER TIME. PRICELESS. CONCLUSION RESULT GOOD OUTCOME MS RUIZ/NORMA GOT RISK MANAGER MR PRICE AND I TOGETHER. SENSIBLE RESOLUTION. DISCUSSED AT LENGTH. SAID HE?D ADDRESS INTERNALLY. REQUESTED I BE FAIR IN EVALUATION WHICH I HAVE BEEN.
    - George W.
  • A
    Parvis Gamagami MD
    The office is run very well. They are very professional, efficient, and courteous. The doctor was just wonderful. He does not let you leave until he has read the mammogram film and tells you what he found. I've never had a doctor tell me in person the same day about my results. He is very kind and considerate and answered all of my questions.
    - Neil S.
  • A
    Mission Community Hospital
    Professional and competent Mission ER Staff took care of business prior to admission. Made sure I was comfortable and stable as delays in admission took place. Room was comfortable. Nursing and other Mission staff were great. Prepared me for tests next day. Performed Adenosine Myocardial Scan and Electromyelogram (EMG). Checked neck arteries and other parts. Doctors Gupta and Niemeyer kept us in the loop at all times. Provided detailed, comprehensive answers to our questions and, unlike some medical providers, did not treat us like dummies. Seems like stroke symptoms were due to reaction of various drugs I have to take. I'm still here so seems like they made all the right moves. MISSION IS VITAL TO OUR SURVIVAL AS BOTH ME AND MY WIFE HAVE POTENTIALLY TERMINAL ILLNESSES. MISSION IS OUR LIFE LINE, as they are closest hospital in the insurance "food chain" (provider network) to our home. Comforting to be surrounded by good people.
    - George W.
  • A
    Providence Holy Cross Medical Center
    - maddy a.
  • A
    Kaiser Permente
    They have all specialities there. One thing that stands out the most is their availability. I have a great experience with them. The doctor communicates well.
    - Sandy R.
  • A
    Providence St. Joseph Medical Center
    I always use Providence St. Joseph for emergency services and I will continue to as long as the quality of care continues.
    - Tom M.
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Hospitals in Van Nuys

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