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Moving reviews in Valley Village

  • F
    The Sunshine Boys Moving & Storage Co
    Movers ruined newly refurbished hardwood floors with their dolly . They did not take time to protect the flooring . Sent photos to supervisor hoping for a resolve. They claimed they spoke to an'expert ' and it was impossible . Now I'm going to be responsible as a tenant to fix the damaged flooring . The movers that came told me while they were moving me that they weren't responsible for floors . Should have been a red flag . They don't care ! Don't recommend . Sunshine is a joke. Paid over 3,500 for a move and won't remedy the situation. They won't even come take a look .
    - Angela S.
  • A
    Sterling Van Lines
    I had a 5 man crew that worked their tails off.  They did the move in 9 hours.  I had one issue with returning of the old house's key, but not only did they return it to me, but Roy Jr. drove to my office (over 30 miles away) and personally handed it to me.  I highly recommend them for their understanding accommodations and hard work.  Much appreciated.
    - Howard W.
  • A
    Los Angeles Quality Movers
    We used Los angeles quality movers , to remove items from storage. I am speechless, the nicest movers, ever. Very professional workers. Worked with us, no problems at all. The move was completed in 5 hours, quickly and efficiently. I would recommend, to everyone.
    - Darrell B.
  • A
    AAA Quality Movers
    Amazing work and good team of movers.They were able to get me an affordable and accurate quote with no issues. Even had recommendations on how to get it cheaper. Perfect move in and move out. They even were able to get rid of a mattress I had for cheap and that was a last minute addition to the moving service I asked for. On time as well. Would definitely use these guys again.
    - Myron D.
  • A
    Elite Moving & Storage Inc
    This was my first time using a moving company and I was overwhelmed by all the companies wanting my business. I chose Elite Moving & storage because I had a good chemistry with Donna from headquarters and mainly based on their positive reviews. It was pretty easy to schedule and to arrange the moving date/time with Donna. Donna arranged everything and she kept informing me about the moving. The actual movers that pickup and delivery all my items, were friendly and polite, hardworking and careful with my belongings. They did a good job and I would use them again.
    - Elda D.
  • A
    NorthStar Moving Co
    NorthStar moving helped us out so much on the move! The movers arrived promptly to our place just as expected and were ready to help move our stuff into the truck. They had the proper tools and additional boxes to help pack the remaining items. Our furniture and delicate pieces were wrapped very nice and protected from any damage. Nothing was broken or lost in our move and was very pleased with the work ethic of the movers. There was no downtime or lag on the movers and they wanted to get the job done as soon as possible. I would highly recommend this company to all my family members and friends in the future. I have never used a moving company before but I found the best one on the first try! NorthStar moving makes everything easier on the move and faster. Thanks so much for everything NorthStar! :) - Jonathan G.
    - Jonathan G.
  • A
    Smooth Movers
    Smooth Movers did an amazing job for us on very short
    notice. I bought a large dining room hutch on craigslist, and the seller wanted
    it out as soon as possible. So I had to find someone reasonable, reliable and
    available very quickly. After emailing and or speaking to no fewer than two dozen
    movers who didn?t meet those criteria, Smooth Movers was recommended to me. I
    emailed them and within a few minutes had a firm commitment for the next night!
    Lucas and Jesus showed up on the dot of 8, as promised,
    armed with plenty of materials to protect such a large piece. It has a lot of
    glass so I was particularly worried about breakage. And the seller had just
    done a bunch of remodeling and was worried about his floors and ceiling dents.
    Lucas and Jesus came in, calmly assessed the situation and planned out how best
    to maneuver this piece down a flight of stairs, past a sloping ceiling and down
    another flight of stairs outside. Their calmness is significant here bc the
    seller had not cleared the exterior path for them, nor had he emptied out this
    ginormous piece of furniture before we arrived.
     The whole process took about 45 minutes of very careful,
    patient work on the parts of Lucas and Jesus. I was SO impressed with their
    communication throughout, both with each other and with the seller and me. They
    were calm and focused with each other and made sure the seller was comfortable
    with how they were handling the move every step of the way. At my house, they
    handled the setup of the piece just as competently and calmly as everything
    else, and nothing was broken. What a relief!
    In short, these are nice, smart, professional, competent
    guys and definitely the best movers I?ve ever worked with. I would absolutely
    hire them again for a small move or large and will be recommending them highly
    from now on.
    - Erin G.
  • A
    NorthStar Moving Co
    The guys worked extremely hard and were extremely professional.  We had a ton of stuff and they managed to take care of all of it in a timely manner.
    We did have some minor damage to a couple of items and the company was very generous when it came to repairing them. 
    I would highly recommend these movers and would for sure use them in the future.
    - Darren B.
  • F
    Acclaimed Movers & Storage
    THIS COMPANY IS THE WORST! DO NOT HIRE THEM!! 
    I contacted Acclaim shipping to pick up a vintage organ from Michigan and deliver it to my studio in Los Angeles. I mostly dealt with Marlene and she had nothing but apathy for me.
    1) The first red flag was she made me pay in full for the service when I was fully aware that shipping companies have a policy of half up front and half upon delivery.
    2) I was told delivery would take 2-3 weeks, it took 7.
    3) Once I paid in full I had to chase down Marlene for information regarding delivery date, trucking company, driver, etc.. She was the worst at returning phone calls.
    4) The trucking company literally called me 7 -10 times looking for specific info regarding pick up location, etc.. Marlene never gave them the proper information.
    5) I was never offered all the options for packing the organ for transport. When the driver arrived at the pick up location in Michigan he called me on the the home owners cell phone explaining if I DO NOT upgrade the packing he will not be responsible for damage. I had to pay an extra $150.
    6) The trucking company delivered the organ at 10pm and demanded the upgraded packing fee be paid in cash.
    These points are only the tip of the iceberg.. This was one of the worst experiences in my life.. I WOULD STRONGLY SUGGEST EXPLORING OTHER OPTIONS!!!!
    - Tomas C.
  • A
    England Van Lines
    I don't know where to begin, these guys did such a fabulous job.
    I heard so many stories from neighbors, friends and family about moving companies and all the problems so I did a lot of research before proceeding with my move. I originally found them through their website and they had really good reviews all over the web.
    I was a bit skeptical at first because I had so many different moving companies calling and promising me such low rates but being from England, I feel as if I connected with them more. Also, my sales rep Emily was so awesome. Throughout the whole process she was there, from beginning to end she was there anytime I called or emailed. She told me they do this every day and know how stressful it is for their clients but that she would take care of everything and she really did.
    I didn't have many items to move but they were very dear to me and most items were fragile. I told Emily I needed them to pack everything very well. Day of the move the guys came by and we began to wrap everything up. They were done packing and loading in about 2.5 hours and did such a great job.
    In a week, I got an email saying your items have been dispatched and you should get a call soon. Got a call confirming my delivery address and they told me to expect my belongings within the next week and that the driver would contact me a day before.
    On October 10th I got a call from Mike, the driver who said he would be at my location on the 11th between 12-2 pm. I was so excited!
    The next day, Mike called me 15 minutes before he arrived and at exactly 12:05 he was by my door. Him and the helper loaded my items in the house within 1.5 hours, removed all wrappings and blankets and arranged in my desired locations. Nothing was damaged or broken, arrived perfectly. I am sooo happy I went with England Van Lines, they really outdid themselves. They were a bit more expensive than other companies but I rather pay and get the right type of service. Thank you!!!
    - Tina T.
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Moving Companies in Valley Village

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