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Landscaping reviews in Valley Village

Real People ~ Real Reviews ~ Real Results

  • They cut corners to save them selvesl money and now 8 years later there is a big problem they are refusing to make good on the warranty. I have tile cracking in the pool because of the way they did the job.I would not recommend them to anyone.
    - Stuart B.
  • Went great. They showed up on time and did a fantastic job. They covered the pool filter with plywood to avoid any damage from falling palm parts. The carrotwood tree belonged to the neighbor but extended into my yard too. They trimmed that nicely on both sides. They also trimmed the Bougainvillea's back to separate the neighbors tree from my side. Cleaned up nicely afterward too. (No dirt or anything in the pool! or the street). Highly recommended. Will use again.
    - William S.
  • It was really good. They came to my parents house and quoted them. They literally drew out a design that made the whole thing easy to picture. Rafi was awesome and took his time, didn’t feel rushed and explained how the turf works.
    - Noah O.
  • Excellent customer service! While not an emergency, we did have an urgent, and potentially dangerous situation as a result of recent heavy winds. Valerie and Mike were responsive, and fast -- squeezing us in for an estimate and work quicker than anticipated. We met with Mike on Friday, and on Monday, the trees were trimmed. The work was done while I was away from the house. When I returned, the trimming was exactly as we discussed in our meeting, and the team did a good job cleaning up. I was disappointed however, as I wanted to retain some of the wood from the trees which is something Mike and I discussed. (this is why Responsiveness is a "B" and not an "A".) Nonetheless, I would absolutely work with this company again.
    - Susan J.
  • Excellent! I can't say enough good about this team of workers. They were easy to get ahold of when I had questions, they didn't come in over budget with shady reasons, they showed up on time every day and world very hard. I was so impressed and grateful. My new yard is a dream, their work was perfect. You definitely get your money's worth with these guys. I would trust the, and recommend them to anyone.
    - brandy k.
  • I can't comment on the actual work done because we didn't get that far. What I can comment on is how they lack professionalism and decent courtesy. We had a 1:00 appointment that we had to move our schedules around to accommodate........ at 2:30 I finally reach out only to find out that they were not coming. No apology...... just, unfortunately we can't come today but we can reschedule you for next Wednesday..blah blah. I understand completely that things come up as people need to reschedule all the time......what I do expect is a tad bit of courtesy that could easily have been applied here by simply picking up the phone to let us know that they weren't coming. I don't think that's asking too much. No show = no business.
    - HENRY P.
  • Exactly as expected. Quick estimate based on pictures, work was done quickly and well. Dealing with John on the phone is a casual, friendly experience, and his team was straightforward and professional. Now asking him to estimate a third job. This time around, his estimate was lower than two other estimates I received, which clinched the deal.
    - Dave O.
  • The project went great. Luis and his crew took up an old concrete driveway that was worn thread bare and replaced it with pavers that wrap around and extend in front of the new backyard deck. In addition he created an interesting crushed concrete path around 6 fruit trees that he planted in the back yard. On the outside of the path he planted drought tolerate blooming plants. So I replaced a boring square with a delightful fruit orchard! Each of the fruit trees has a light next to it that comes on in the evening that adds a special touch. One of my main complaints about the back yard was that it is surrounded by unsightly cinder block. Luis planted vines that will adhere to the cinder block and cover it completely in a short time. Luis also added a faucet to to the backyard and put in a new sprinkler system front and back. In addition, he leveled my front yard and re-lanscaped that as well with drought tolerate blooming plants and less grass and also an interesting crushed concrete path. I am beyond pleased!! I would definitely hire Ruvalcabo landscaping again and I fully recommend them.
    - Jeannette Y.
  • They did an amazing job on our oak trees! Our neighbors had gone with a cheaper option, and their trees were butchered. Tony mentioned how important it is to minimize the number of cuts because the more cuts you make the faster it grows back. Anyways, our trees looked thinned out and managed which was exactly what Tony said they would do. They also understood that we did not want them to use spikes to climb the trees, which we appreciated! Will definitely have them come back in 2 or 3 years when we need them done again.
    - Ashlyn L.
  • Awesome! Not only was everything completed as had been discussed, the areas around my house were cleaned up perfectly, and before leaving, I was consulted to ensure that I was happy with the work. This is the third time I have used Thrifty Tree Service, and I have been very satisfied each time.
    - Marlene P.
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Landscaping Companies in Valley Village

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