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Decks reviews in Valley Springs

  • F
    GBW Fence
    Very poorly.
    Contractor was completely outmatched for the deck. The deck was a fair size but the contractor was not skilled enough to do this. I have had the following problems:
    1) Deck was not level even from beginning. I had to argue and send pictures of a level close up to prove he was wrong.
    2) His built is lacking 50% of the needed support. This resulted in him having to take the deck apart multiple times.
    3) Board are poorly screwed down. Some screws so damaged the do not even keep board down.
    4) He butted nonpressure treated dry lumber as decking planks together. The result is now every time it rains my deck becomes the second swimming pool.
    5) Even after adding 50% more footers, the deck slid away from pool the first time it rained. Turned out he should have put in pillars cemented into ground as opposed to footers.
    The worst part is that it has taken him 13 months and this small deck is still not complete. Everyday a new problem arises. I have tried through Angie's List to resolve this as well as working with contractor. He refuses to to anything other than give me a few hours each week to fix the issue even as major as they are, and it is likely to go on for another year at this rate. I will be filing a claim against this contractor's insurance.
    DO NOT USE THIS CONTRACTOR.
    - Jeremy M.
  • F
    GBW Fence
    This is my second review of this company. After a good experience with my fence project. The second project by this company, a large deck, has become a nightmare for me. What should have taken no more than 1 month, has taken almost 3 and we are not all that close to being done. The project was started on April 19th, and to this day is still not complete. What caused this was scheduling on the contractors part, with surprisingly few people on the job when they were here. This is in contrast to the fence project where in he had plenty of folks out on the job. I believe this is because he underestimated the job size and scope. Upon semi-completing the deck, 1 week past due date, it exposed a number of problems with the infrastructure, including needing to add 8 more support pylons in order to correct for the waviness. I had to show this to the contractor and to his credit he did correct this one problem, but to correct it meant disassembling the deck. Either way I have lost a lot of confidence in this contractor and am hoping following this he will take this issue a bit more serious and either correct this problem or bring in someone that can. I will update this review after this contractor contacts me and provides me with how and exactly when he is going to fix it.

    ********UPDATE********

    06 / 2012  

    It is now almost 4 weeks since this last post. Contractor has not been able to fix the deck. He has been inconsistent in his time and sporadic in his help despite promising me this would change based on points made in first post. Finally last week in full exasperation with him, I gave him 1 more chance to show up and have a crew here everyday until this was resolved. The contractor promised this would be done. Today he is a no show as of 10:35 AM. I have no call nor any other contact from him explaining why he is breaking his promise once more. I am not recommending anyone use this contractor. His work is of poor quality still as he fixes only some of the things and completely misses other problems. I am now convinced the entire deck is suspect in terms of quality and safety and should be completely rebuilt as indicated by the number of continued problems and his inability to fix them. I am completely and thoroughly displeased with the product and the services rendered.

    ********UPDATE*********

    05  /2013

    It is now almost a year since my last update and currently this man is not done with my deck. He has built it improperly and every month we are encountering a problem with this contractor. I recommend you stay very very very far away from this contractor. We will likely have to litigate in order to get our money back or our poorly built deck fixed.
    - Jeremy M.
  • A
    GBW Fence
    After some confusion on both my part and the contractor, GBW Fence has been one of the best contractors I have dealt with since moving to California. What I like in particular is their constant updating and recommendations. As a homeowner I know that sometimes my ideas may not practically translate into what can be done, and the crew of GBW Fence always had a great idea of what to change taking into consideration the goals I was trying to accomplish with my original design. I found the owner Don Getchel to be honest, upfront, and really worked hard to meet my time lines. The work was of top quality and for that it was reasonably priced. I absolutely plan to use them on future projects at my home.
    - Jeremy M.
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Deck Contractors in Valley Springs

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