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Pooltechs - The Pool & Spa Specialists

Founded 1996 • Angie's List since September 2005

A Rated | 42 Reviews

Description

Pooltechs is a Licensed & Insured California Contractor with over 25 Years Experience. We specialize in Swimming Pool and Spa Service, Repairs, Remodels and Construction. Such as, New Pool & Spa Construction or Remodels, Structural/ Crack Repairs, Inspections, Replaster, Tile, Equipment Sales & Plumbing. We also Repair and Service Portable Spas! We service most of Los Angles & Ventura Counties and give Free Estimates!...

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Verified Reviews

A few reviews for this pro…

F

RATED

01/10/2020

We were scheduled for a service repair and they made an appointment and never showed even they promised they were still coming . Now they will not answer or respond to messages. Glad I didn’t pay the $75.00 service fee up front.

DESCRIPTION OF WORK
They were to come out to repair our pool pump

CATEGORY pool cleaners

F

RATED

04/19/2017

My home warranty company, American Home Shield, scheduled an appointment with Pooltechs. They were supposed to show between 1pm and 5pm. I missed the whole work day waiting at my house. I tried calling their phone number after 5 pm and no one answered and no one ever showed up or called me back. Next day I spoke with company secretary and she said that technician showed up at 5:35PM and was knocki...

DESCRIPTION OF WORK
Replace Pool pump motor

CATEGORY pool cleaners

A

RATED

09/25/2016

In April we decided to finally pull the trigger on our backyard remodel that we had wanted to do for some time. We met with 7 different contractors before finding Pooltechs. Don’t let the name fool you-the Pooltechs team is capable of more than just pool remodels! Jeff Sims (Owner) was on time to our scheduled meeting, provided us with booklets of information that gave us ideas and concepts, and e...

DESCRIPTION OF WORK
Backyard / Pool Remodel

CATEGORY ceramic tile,electrician,plastering,plumbing,pool cleaners,remodeling,hardscaping

SERVICE PROVIDER RESPONSE

Thank you so much for the kind words. It was a pleasure working with both of you. Your material choices were outstanding and the project really did turn out great. As you know if you ever need anything at all we are here to help. Thanks again.
F

RATED

07/07/2016

STAY AWAY FROM THIS COMPANY, THEY ARE THE WORST. I paid $110 for a service call at which time I was told that the heater needed replacement.  That was one month ago.  Since then, I have called and left at least a dozen voicemails, the majority of which have never been answered, and the spa remains unrepaired after a month.  Horrible service and professionalism.  Tell your friends, this is the wors...

DESCRIPTION OF WORK
Diagnosed a broken spa heater.

CATEGORY pool cleaners

C

RATED

03/21/2016

Communication and customer support is lacking.  This was the second year using this service.  I thought the first year might have been an anomaly since they showed up late and tried to sell me filters that I did not need.  Plus, even the scheduling was tough since I worked and they only are in the office for 6 hours. Second year, I knew I needed a few new blades and told the guy when he showed up....

DESCRIPTION OF WORK
Filter cleaning

CATEGORY pool cleaners

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed], Thank you for your feedback. I understand your frustrations and apologize that you were not pleased with our service. Unfortunately we are unable to keep every type of filter grid in our trucks. I wish we could accomodate that but there are just too many different sizes and styles. Also it is not our normal procedure to wait at the customers home whlie they go to the poo...

Services Offered

Construction - Weekly Maintenance - Equipment Repairs and Installation - Full Remodels - Plaster - Tile - Coping - Plumbing - Concrete - Structural Repairs - Acid Washes - Plaster Repairs - Portable Spa Repairs

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, PayPal, Visa, MasterCard, American Express, Discover
Senior Discount
5%
Emergency Service
No
Warranties
Yes