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Chimney & Fireplace reviews in Valencia

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  • From the first time I saw them I knew I would love them. Everyone is super friendly, happy and helpful. This company follows up on everything that I am requesting. The work is just top notch. I am speechless. We started with the deck and windows for the house. We replaced the existing deck to timbertech, replaced all windows in the house to plygem which is amazing quality. We continued to stucco on the house and heat reflective coating which is this special exterior paint. We continued to do the roof and then added solar panels. I am not paying electricity, what's better than that!!! They installed for us two patio covers, one in the front and one in the back. Solved all my water problems and it looks fabulous. We continued to remodel both bathrooms and upgrade the kitchen. I am in awe!!! My master bath is bigger, I have a bench in my shower and everything is amazing. These people are professional, personable, they have the right people for the right job. My Main Door has been replaced as well from a double door to a single door with windows on the side and its absolutely beautiful. We are moving on now to do all the landscaping and replacing the fence. I can't let Adam go he is family to me now!!! Never was pressured, they always explained everything, simply a wonderful experience. Love you Adam and Empire for everything!
    - Linda W.
  • Although we know that the house that we are living in for the last 10 years is more than beautiful, our kids are getting older by the years and our house seem to not have enough space anymore. We decided to hire a construction company that can remodel our house and to expand the kid’s bedrooms and to add an additional bathroom. Luxcess Home by SOD Builders were the people that we hired for that job and they guided us meticulously thought this entire whole process. They helped us from the designing stage of the floor plan all the way to the implementation and completion of the work. Now our kids have much more space now and our house is not small no more as we felt before. Keep up the good work.
    - Irene M.
  • Jack arrived and inspected and was able to cleanup my old 70's Majestic fireplace and get it working really well and looking almost new. Informed me of some safety issues and took care of it. Very happy with his service.
    - Emery B.
  • The process was clearly explained and all of my questions were answered by Ron. He is very professional and exceptional in his trade.
    The price was extremely competitive.  All of the processes from planning permission, documentation and drawings were well taken care of by them. The crew was great to work with, right on time and very professional.  We already are seeing the savings. Great job by Boston Brick & Stone. Since we have introduced them to a few of our friends and neighbors, all have said the same... excellent company to work with.
    Highly recommend.
    - muruggan s.
  • They are very professionals and knowledgeable. showed up on time. Their team came up first and sweepped the fire place. Did very good job. Then the inspection team arrived and did 12 point camera inspection. Answered all the questions with patience and explained in detail.  The best deal for the money. 
    - Ramesh T.
  • The owner, Greg figured out the problem quickly, but it took quite a while for the parts from Heatilator to arrive. Once they did, Mike came in and tested the fireplace repeatedly to make sure it was working fine. They kept me in the loop while we were all waiting for the parts to show up. They did a great job and I'd use them again.
    - JOSE L.
  • I called them the day before and they came out the next day.  Was on time and even called when they were 30 minutes away.
    They were very professional and even put on shoe covers to walk into my house. 
    Chimney was cleaned from the inside since I had a 2 story house.  Everything was clean when he left and I have no problems.
    I would highly recommend this company.
    - sherwood t.
  • The chimney sweep appointment setup with Marlena was great...very nice, quick response. She was unable to answer one of my questions but gave me an email address to someone who would know. I sent an email and got a response right away. When I wrote back and asked if the repair could be done at the same time as the sweep...I got no response. Ok, well, I figured 2 out of 3 contacts went fine, I'll go ahead and keep the appointment and hope they show up.
    The and quot;techniciansand quot; arrived right on time! They told me that my chimney wasn't in need of cleaning at this time (which I appreciated and gave them a C instead of an F for overall experience since they did not perform what would have been an unnecessary service). BUT, the technician told me there was a possible problem with the first joint which could pose a fire hazard. He said they would need to look up the chimney with video equipment to see if other joints were also affected. BUT...he didn't have the equipment with him. His boss had it and he didn't know when his boss could come by with the equipment. He said it was an and quot;easy fixand quot; even if there were other joints not properly aligned.
    Of course, I wanted this to be checked out ASAP because of the possible fire hazard. I asked if the technician could find out from his boss when this work could be done. I provided several options for available appointment times (since we were moving into the home and having other work done on the house). I made sure the technician had my cell phone number so he could call me with an appointment time. He actually said he'd text me later that day. There was another repair that needed to be done as well, but I was assured the video stuff and the small repair job could easily be done in the same visit...and they'd set up my gas logs at that time, too. He was very nice and I felt that the job was in good hands. However, I never got a call or text that day...or any other day.
    It's almost a week later and not a peep from this company. No calls, no texts, no emails, nothing. Unprofessional. Very disappointed at the lack of response and lack of follow through...from the lack of email response to the lack of follow through on a subsequent appointment to do the actual work. I will be using someone else to do the work on my chimney.

    - Kelly B.
  • Awesome service for a reasonable amount of money, I go though firewood pretty fast during the winter season so I like to stay stocked up. If your looking to buy quality firewood I'd recommend these guys.
    - Jolene M.
  • Everything went beyond our expectation.  The work began on Thursday June 14th and finished in less than a week on June 20th.  We had two rooms which had water damage due to improperly installed double paned windows and a roof that did not have a proper drainage system thereby causing debris and water build up.  Subsequently causing water damage to the wall of our garage.  Mold was also discovered as the drywall was removed.  All necessary precautions were performed in the proper removal of the mold.  In less than a week, our mold infested and water damaged walls were treated and repaired so that not only do the rooms look brand new but that preventative measures were made that no water damage could occur again.The staff worked hard even under the extreme Valencia hot temperature and were very polite, courteous and trustworthy.  Ever mindful of our property and personal affects.  It was a pleasure to do business with them.
    - CHARLES P.
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Chimney And Fireplace Contractors in Valencia

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