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Auto Body Repair reviews in Valencia

  • A
    PATTERSON'S COLLISION CTR
    August 2019, 2008 Lexus ES350, in excellent condition, less than 100k miles and in excellent condition. Involved in a traffic accident requiring auto body repairs. Our insurance company did what they are well paid to do and handled all the contacts and arrangements. They asked me to pick an auto body shop. After looking at local shop reviews, I decided on Patterson���s Collision Center. The repairs took just over two weeks and I called the shop about twice per week. My 1st call was to confirm they received the vehicle, second was to get a progress report, third was to get a completion date and fourth was to confirm when the car would be ready for pick up. I spoke to the owner Gregg on all but one of the calls. Gregg was very easy to talk with over the phone. He answered all my questions and offered details I had thought of but had not yet asked. Although there were additional parts that had to be ordered and deliveries to be made, I never felt that my time was being wasted or that the repairs were taking too long. Gregg was very detailed. He made a point to tell me how they were replacing all plastic body panel fasteners they had removed with new ones. That was one of the part delays. This may seem minor to some, but that kind of detail work is not common, and I was sure to check when I got the car back. The front R/H headlamp was destroyed in the accident, but not the L/H side. During one of our conversations, I mentioned this to him. He confirmed that our insurance would not pay to replace an undamaged headlamp. He told me not to worry about it because they would try get it looking almost new. The day after my wife got her car back, I carefully inspected the car looking for imperfections in the engine compartment, wheel compartment, suspension, front quarter panel, hood, and even from a top vantage point. I found none. All wiring that had been worked on, was wrapped and strapped where it should be. I found no evidence of over-spray in the wheel well area, engine compartment or under the vehicle. The exterior paint job was matched perfectly with no visible orange peel or swirl marks. I was pleasantly surprised to see that all the body panel fasteners were in fact new. The headlights, fog lights, turn signals, and high beams worked just as they should. The existing undamaged headlamp looked brand new. I honestly thought they had replaced it rather than polishing it to match the new one. I realized it was the existing headlamp only after giving it a closer examination. It matches the new headlamp perfectly. They did a fantastic job. Originally, I was going to write this review because of the work they did and how efficient they were. My wife on the other hand, insisted I write a review for the simple reason that she was treated with kindness, respect and great customer service. Gregg took the vehicle (after hours), to a gas station and gassed it up for her. She was unsure she could make it to a gas station, so that was a huge selling point for my wife. Thank you, Gregg. If you need quality auto body repairs, this is the place. If Patterson Collision is on a list of auto body shops that your insurance company gave you to pick from. Pick this one, you will not regret it. Don���t bother with the rest. The work here is professional and thorough. They don���t waste your time and they treat you with respect. The customer service is fantastic, and it extends well beyond closing time. And one more thing, if you���re looking to have your headlights polished so they don���t look faded, old and yellow, have Patterson���s do them for you. This is a real review from a real and satisfied customer. MV
    - Marco V.
  • A
    AFTER HOURS AUTO BODY
    Everything went just perfectly fine. Really a job done by a true professional. After the repair and painting jobs, I looked at my car and I told myself 'oh, it looks looks like nothing happened at all to my Acura.' The car was back to what it was before the accident. The job was almost flawless and when I visited te shop one day in the middle of the repair. the shop guys were so thorough, tidy and meticulous in the way they do the fix.
    The work environment is clean, organized and there is no cutting corners where quality of work is on the line.
    Jerry, the manager is no less a professional himself. Actually VERY. And easy to talk to. Some sense of humor and honest.  He'll tell you exactly out front how he's gonna fix your car and the cost. He won't leave you guessing with buts, what ifs those sort of stuff.
    Where others find my car unfixable, with After Hours Auto Body, there's nothing impossible. They can and will fix it!
    And for the quality of his craftsmanship, Jerry's charges is very reasonable And I believe nobody can beat that.
    But what made me finally decide to leave my car to After Hours Auto Body- after at least 4 shops I checked around- was foremost HONESTY and the confidence that the job is doable.
    You can't go wrong with AFTER HOURS AUTO BODY.

    - Manuel d.
  • F
    AUTO BODY SPECIALIST
    That's when the song and dance about their computers software being messed up yesterday started, and it would cost almost $1200 more, then  no wait; i can do better... unfortunately it was over when the BS about the computers started. It's sad that they think people can be fooled with "software issues".... 'nuff said.
    - Neal R.
  • A
    PATTERSON'S COLLISION CTR
    Provided an estimate which I submitted to the insurance company - very close to the insurance companies estimates. Worked with insurance company directly an any additional services or discrepancies. 
    Work took about two weeks in total, but the final results were great!! 
    They offer a lifetime guarantee on their work for as long as I own my car. 
    Also want a follow up 30 days later to assure quality of work.
    Great people to work with, very nice.
    - Jay G.
  • A
    The Paint Department, LLC
    We took our 2006 Allegro into have some traffic accident damage repaired ($3,200).  While it was there we had some other damage repaired ($4,500).  They did a great job.  You can not see where the repairs were made and all of the exterior cabinets now work as they should.   We drove all the way from Valencia to have the Paint Department do the repair and it was worth it.
    - Ted H.
  • A
    RJ Auto Detailing
    Ray, the owner, was amazing. My mechanic recomended Ray. He did a beautiful job, but when I picked the car up, he wasn't happy with the way it turned out. He wanted to make it perfect. With my permission, he redid it completly and gave me a free rental car for the day. The work was beautiful and I was very impressed.
    - BRONWEN B.
  • A
    Nostalgic Creations
    The driver side rear door on my wife's Volvo was creased by a coworker backing out of a neighboring parking space.  The driver volunteered to pay the repair so no insurance companies were involved.  Nostalgic Creations was the second shop that I visited for a quote.  I thought the first quote I got from another shop was very high.  They wanted to replace some parts and do what I thought was a lot of work for a simple repair.  Sam at Nostalgic took what I thought was a simpler approach and gave me a much better price than the first shop.  I OK'd the job and left the car with them.  Five days later the car was finished.  Great job.  The door was as good as new.  The car's finish is black metallic.  I took delivery of the car in bright, direct sunlight and the paint match is perfect.25213 Anza Dr
    - wayne z.
  • A
    QUALITY BODY SHOP
    They were spectacular.  They were very personable, and did an excellent job.  They went above and beyond to help me.  Everything was done on time, and I was very happy with their service.
    - Bernadette S.
  • A
    POWER HONDA VALENCIA
    THE SERVICE ATTENDANTS WERE FRIENDLY, POLITE AND SYMPATHETIC TO MY PROBLEM. TEENAGERS THREW A SODA AT MY CAR AND BROKE MY SIDE MIRROR. HONDA REPLACED THE PART AND I WAS NOT INCONVENIENCED MORE THAN NECESSARY. THEY DID A GREAT JOB AND IN A TIMELY MANNER.
    - EDWARD C.
  • A
    ECKHART AUTO BODY
    MARK, THE OWNER OF ECKHARTS, WAS WONDERFUL. MY VEHICLE WAS READY THE DAY HE TOLD ME IT WOULD BE READY. THE NEW BUMPER WAS INSTALLED AND PAINTED. THE FRONT END OF MY CAR LOOKED BRAND NEW. I WAS EXTREMELY HAPPY WITH HIS WORK.
    - TIFFINIE S.
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Auto Body Shops in Valencia

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