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Pest Control reviews in Union City

  • D
    Pacific Coast Termite Inc
    In February 2018, we discovered termite frass in two of our window sills, at the corner of one room. We hired PCT to do the work, because their treatment does not require moving out and uses relatively safe chemicals. We had a previous home burglarized during a termite tenting, so we were hoping to avoid it. Two days after the first treatment, the frass was back. They told us to give it two weeks for the treatment to "get them all". The problem got worse, not better, so they came out in March and treated again. Everything seemed fine, for a year. Today: termite frass in the same windows. The work is still under warranty, but consider: there have been termites in the walls, eating the wood, for a year, undetected. AFTER we paid for treatment. They're coming back out to service it again, but, let's be honest: we're going to have to have the house tented by another company, and we've been informed that our warranty only covers retreating - no refund if we conclude that the work wasn't effective. So, yeah - I have to conclude that the reviews and exterminators I ignored were correct: orange oil and other similar treatments aren't effective at killing the entire colony, and are a waste of money. They uphold their warranty, and they appear to believe in their product, but I don't, not anymore.
    - Rachael F.
  • A
    Specialty Inspections
    Did a great job and explained everything in detail. Very friendly and inspected everything in detail. Report was well documented and easy to read. I like the summary sections at the end. Would highly recommend to a friend.
    - Tania G.
  • B
    Planet Orange
    That was good.  They were out sometime in August.  The first time they came they were not sure how to handle it.  The best part was the second time when they came in for about two or three minutes.  They were very professional.  They made sure that it was fixed. 
    - VenkataRaghu B.
  • B
    Planet Orange
    It was ok. But we had ask them to come again since we had some spiders running over our roof and some ants. They were fairly good. They use some organic material. The first time when they came, the work was not very satisfactory. But when they came back the second time, they did a good job. I do not see any pests around.
    - Vishal R.
  • B
    Planet Orange
    They called me for appointment and very flexible in timing.
    Showed on time. Listened to this issue and explained to us the details of the treatment.
    He completed the work in about 30 mins. And also offered free follow up treatment if the problem is still exists (within next 30 days).
    Its been few weeks now. The ants/pests problem seems to be completely gone.
    I will certainly recommend these folks..
    One negative though on the pricing side. they are bit expensive for the services they provide when compare to similar providers.

    - Arun P.
  • A
    Mrs. Bugfree
    Same gentleman , Greg, has sprayed my yard every 3 months for several years , . He is polite ,always lets me know when he arrives and is about to spray, always locks gates when he leaves, is always on time and they call week of service to remind you of pending service call. Best of all I no longer have an ant problem. They offer tree spraying services as part of service. Great company
    - JUDY C.
  • A
    Hi Tech Termite Control Of The Bay Area
    They were professional, explained all my options thoroughly, did not pressure me to choose the most expensive option or address more issues than the one I called them out for. When they returned to perform the service, they were once again on time, efficient, courteous, and professional.
    Other companies just wanted me to tent the house at a higher cost. I was against that because I didn't want to layer pesticide on every surface of my home and yard, but I had a hard time getting another company to quote me any other options.
    - Kathleen S.
  • B
    Proven Termite Solutions
    The inspector gave us a price immediately after inspection.  He did not try to upsell us.  The price was much less than the nationally advertised companies.  He even lowered the price later when we removed a patio structure to lessen the covered square footage.  Very responsive with questions and details in the weeks leading up to treatment.  One negative was the tenting of our front garden alcove which killed off some of the vegetation.  The inspector told us they would avoid that area.  Fumigating for termites is never a pleasant experience but they got us through with a minimum of discomfort.  They also include a 3 year guarantee and the friend that referred me got an additional year added to his guarantee.
    - James W.
  • A
    Mrs. Bugfree
    Never a problem with service. We have pets and Greg lets me know before he begins service so we make sure they stay inside. I have had emergencies in the past when I could not be home for service and they reschedule at no additional charge. Highly recommend using Mrs. Bugfree service. Prior to Mrs. Bugfree we used Terminex and they were all about money for service and nothing about professionalism and customer service. Glad we found Mrs. Bugfree.
    - Cindy M.
  • A
    Terminix - Pleasanton -Termite & Pest Control
    They checked my home and treated it.  After they treated, I had a yearly contract with them where they came out once a year.  It was very inexpensive at that time.  The contract was if I have any termite damage, they would treat it for free.
    - Loretta G.
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Pest Exterminators in Union City

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