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Taxi reviews in Tustin

  • F
    1. Timeliness and convenience. Scheduled pickup time was $8:55 AM, at 8:00 AM, the driver called that he would be "a little bit earlier." He picked me up at 8:25 AM, so I had to hurry up to get ready which was not convenient when you traveled overseas. 2. Integrity. When I made a reservation on line, I had to give credit card number. After the ride, I forgot that I already paid for the $50 fare already on line, and I paid the driver again $60.00 for the fare, plus $10.00 tip. The driver did not give me a receipt. When I found out I paid twice and tried to get a refund, I was denied because of lack of receipt. I requested that they check with the driver because he must have kept the record at least for tax purpose, and the company said the driver did not remember I paid him. So I am out $50. This company is not honest as far as I am concern. 3. Affordable The fare is not cheap compare with bus shuttle. For the door to door pick up and drop off convenience, I paid $35.00 more than the Flyaway Bus that run from the Metro rail station.
    - SIRIPORN K.
  • A
    Our driver was on-time, extremely courteous, safe and professional. We all enjoyed his company. We would definitely use again. And have recommended Lotus to our friends
    - TRISH M.
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Taxi Services in Tustin

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