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Pet Sitting reviews in Turlock
Not to mention the emails and communications have been less than professional.
Then today I get a rudely worded email that includes, among other "policy changes":
"Yards need to be maintained with grass cut short in order for us to provide the service. It is too difficult to find and collect poop in long grass. If your grass is too long, we cannot provide service. If we visit but find that your grass is just too high, you will still be charged for the visit."
I get that tall grass makes your job harder, and I would understand if the yard wasn't cleaned as thoroughly with the grass being tall. (This is how it was previously handled) I would also understand charging a nominal fee for showing up and noting that you are unable to perform service to cover cost of gas and time driving out. But to show up, declare the grass is too long and charge me anyway... (And they don't have an official definition for what constitutes "too long", so if they decide they want to charge you FULL PRICE for doing NO WORK, there's no recourse for you.)
So essentially if you hire
When I reached out to point out the logical fallacy in this policy (That it essentially gave them the freedom to claim anyone's yard was too tall to service be able to charge anyone without providing service) I was basically told I could take my business elsewhere.
Sound like a company you'd like to hire?
The second and last time I hired her, I sent numerous requests via text and voicemail to check if she had remembered to walk my dog on the last morning I was out of town. I didn't hear back from her for five hours! I was out of town and unable to return home to make sure my dog had proper care. I had to call a friend to come over and walk my dog, just to make sure that my elderly dog was able to relieve herself.
After two different weekends of this, I would NEVER recommend her to anyone seeking a pet sitter.
In November, 2014, I returned home from a trip where Hot .” I contacted the management (
In May 2015 I was traveling for a week, and on the evening of my trip I got a text message from “Sienna” telling me that there was some sort of malfunction with the garage door to my house. She stated that it would not close properly. This is a newer garage door and has never had any prior problems. In order to get the garage door closed, she pulled the release handle, and left the garage unlocked overnight.
The next morning, “
When I returned from my trip, I discovered that my garage had been burglarized, with multiple things stolen including my bicycle, a generator, and camping equipment. There was no sign of forced entry which means that the break-in had to occur when “Sienna” left the door unlocked.
As you might imagine, I am extremely upset that
The business owner April "Hunter" Sunrise was polite and responsive to me throughout this process and I know she feels badly that it occurred. She tells me that she does background checks on all of her employees and that she doesn't think it is possible that any of her employees were involved in the theft.
I highly recommend that you look elsewhere for your pet sitting needs since the pet sitters who work for
Pet Sitters in Turlock, CA
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