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Chimney & Fireplace reviews in Trabuco

  • A
    Prompt, professional. Made sure everything in the living room was well protected while he worked, showed us various options and price points for chimney caps. Would definitely use Red Hood again, and recommend them to anyone.
    - Barbara B.
  • A
    The Chinmey Guy
    Mark Howard answered our call right away and accommodated us with an early AM inspection the next morning. He was very professional, well priced, and provided us with a detailed analysis of the condition of the chimney. I highly recommend him.
    - Joseph G.
  • A
    Sweep's Luck Chimney Service
    I did not end up using them for the service, however. I decided the work was not necessary. If I would have wanted the service I definitely would have used this company. I thought the estimate was fair. The technician was very prompt and knowledgeable in his field. He gave me multiple options on how to handle the service. He got back to me within a day with the quote.
    - Brian G.
  • A
    We bought our house almost a year ago, but have never run the fireplace
    in the family room or master bedroom. Since the sellers were pigs and
    didn't take care of the house very well, I didn't even know if they
    worked or not. A friend recommended Clean Sweep after they did her place
    as part of the homeowner's association. I called the office and told
    them I wasn't sure whether the chimney even needs cleaning (as a
    neighbor said they don't need it) and she said that it's a $50 service
    charge call, and if it needed cleaning, it would be $109, and no service
    I was very impressed with today's service! The office
    called to tell me that Claudio was running ahead of schedule, and would
    it be okay to come by now? Since I was home, sure!
    Took off his
    shoes at the door, and was very thorough in explaining the workings of
    the fireplace, since I really had no clue. He explained how much of the
    family room fireplace was still in great condition (great! not trying to
    pad the bill!). But that our gas fireplace needed a $55 kit in order
    for it to work properly (something about silica sand or something like
    that). He also explained how many are switching out their gas fireplaces
    for wood (I thought, here it comes!) and explained that since having
    wood in the fireplace is a combustible material, it would give off more
    heat than just the gas logs. (Meaning, we could feel the heat from the
    couch, not just right in front of it.). That was a $55 charge to switch
    out the gas line, which I thought was reasonable. So we switched it to
    wood, and he cleaned it all out, and it looks like new! So $109 plus the
    $55 to switch it to a wood burning fireplace.
    Unfortunately he
    wasn't able to do anything to our upstairs fireplace, as apparently the
    previous owners, who had redone the fireplace with new tile, tiled over
    the panel that would give him access to get to the gas starter. He
    didn't charge us for checking this fireplace out, and recommended that I
    get a plumber in to access the gas line; he even said if I had a
    plumber out and they had any questions, to call him.
    Clearly the
    previous owners did not use the fireplaces (he found almost a dozen
    small plastic toys behind the gas logs in the one downstairs - crazy!)
    but now when the temps dip down again, we are all set with a working
    fireplace at least in the family room.
    And Claudio spent the time to explain how to work the fireplace downstairs, and recommended where to get good firewood.
    I would highly recommend Claudio and Clean Sweep to anyone who is looking for cleaning or service on a fireplace!
    - Cindy G.
  • F
    Sky Blue Restorations
    They did nothing & Very Badly, They did not communicate  at all, I had to make first contact, They made an appointment and did not even call, never showed up, and when I called they said they could do the job next year, no sorry on remorse just bad business. DO NOT USE THEM FOR ANYTHING, THEY ARE VERY UNRELIABLE...
    - TIM A.
  • A
    Lucky Sully Chimney and Duct Cleaning
    I thought the work was top notch, they did a really good job. They are professional, courteous, and on time. He advised me on a few things that I could do to improve the fireplace without spending a small fortune. I was thinking of doing some stuff and he told me to not do this or not to that just wait until, use the fireplace for a year, use it for a season and then if you want to upgrade do this or that but don't do all of that now. He came out the next day after I called.
    - Steve R.
  • A
    Lucky Sully Chimney and Duct Cleaning
    He arrived promptly and introduced himself. He laid down a large tarp to protect the carpet.  I appreciate Sully warning me that he was about to vacuum because my handicapped daughter was in the room. He was afraid the noise might scare her. He vacuumed thoroughly, and then used several types of brushes to clean the chimney. He then told me that nothing else needed to be done. and cleaned up the area and gave me a nice receipt and business card. He was cheery, pleasant and made friends with my daughter!
    - Susan M.
  • A
    Horizon Construction & Remodeling Inc
    This was a major remodel project.  I wanted a contractor to oversee all aspects, work with me on the design, stay on top of the job, do professional grade work, and show up every day, all at a fair price.  I got that with Horizon.  You can go with a cheaper contractor but I doubt you will get all of these qualities.  Mark spent a lot of time with my wife and I selecting cabinets, granite countertops, and flooring making design suggestions.  He also made recommendations as the job progressed.  Enna was in contact with me daily and was a pleasure to deal with.  The job started the day they said it would and ended on time.  I checked the work done daily.  If there was every an issue or I was not happy for some reason it was corrected without discussion.  Horizon even did some upgrades to improve the look of the job and did not charge for it.  They did not charge any large up front fees instead I paid as each aspect of the job was started and completed.  Mark did a final inspection at the end sending some workers back to do minor touch ups.  I would highly recommend Horizon.
    - Craig S.
  • A
    Cal Custom Hearth & Home Products
    Mike arrived on time and was so careful to lay down blankets to protect our carpeting.  He painstakingly positioned the ceramic logs and asked our opinions before completion of each fireplace.  
    What a joy to not have to deal with messy ash anymore! 
    LOVE this company and the work they did.
    - Marilyn Y.
  • A
    Our experience with Abraham from Marble and Granite Imports was exemplary from start to finish. He created precise templates so that our demolition and restoration  time was reduced to only a  matter of a few days. He was accommodating and patient in helping us choose the granite and  he was, at all times, courteous and knowledgeable; His workers were punctual, clean and obliging. Both times we employed him, we were thrilled with the results and experience. We couldn't have hoped for more. We have referred business numerous times to him and will continue to do so. Rich and Trisha Bridenstine
    - Trisha B.
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Chimney And Fireplace Contractors in Trabuco

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