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Home Automation reviews in Trabuco Canyon

  • A
    I'm a difficult customer for a company like Technospeak. I'm very technical myself, and generally have strong opinions about how things should be done. Most companies have their preferred ways of doing stuff, and (understandably) don't want their customers getting their fingers too much into the details. Steve and his team handled this wonderfully. They openly talked to me about how to do things, pros and cons, and let me have my say. But they also clearly brought their extensive experience and knowledge to the table, and made sure things were done correctly regardless of what I'd originally wanted. It ended up being a really nice collaboration, in which I got something much better than I was expecting, but I still felt like my voice was heard.
    Aside from wanting to have input, I am also extremely picky. For example, network wall plates need to be perfectly straight. Cabling in racks needs to be neat and tidy. Programming needs to be intuitive. Equipment needs to be chosen carefully, with the future in mind. Steve and his team exceeded my expectations in this regard. Interestingly, they manage to do that at a price that was better than any other bid I got. This type of work isn't cheap, but I found Technospeak's pricing to be extremely competitive. And when I bought equipment from them (e.g. a plasma TV), the prices were great.
    I've interacted with a lot of people at Technospeak, and every one of them has been knowledgable and professional. They solve problems efficiently, respect our home, and make sure I understand what's happening for the future. I don't at all get the feeling that they're trying to "lock me in" to needing their services, which a lot of these companies seem to want to do. Paradoxically, that makes me much more inclined to continue calling them for help, even if it's something I could probably figure out on my own. I know they're not going to rip me off, and their experience almost always allows them to fix stuff faster than I could.
    Steve is running a busy company, but he has always made himself available to me for questions or concerns. I think he's struck a great balance of finding trustworthy employees to handle routine stuff, while also keeping close oversight and being available for trickier projects. 
    I think in terms of person-hours, Technospeak has done more work for me than any other contractor I've worked with in the ten years I've been a homeowner. And while no one is perfect, I have found Technospeak to be one of the most reliable companies I've worked with as well. I have absolutely no hesitation to contact Steve and team for any A/V, home automation, or technical project I might consider doing.
    - SEAN H.
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Home Automation Services in Trabuco Canyon

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