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Window Cleaning reviews in Torrance

  • C
    Amy's Angels Cleaning Inc.
    I am mostly satisfied with the job that Maria and her co-worker did but there were a few areas that I was not happy with but I was not able to go over it with them as they were in a rush to leave and I was running late to pick up my kid from school because they requested an extra hour to finish the job. Also, they didn't seem to speak English well and were not friendly--nothing wrong with either of those but it didn't make me want to try drag them around the house to look at those areas since they didn't have the time and possibly the inclination to do anything about it anyway. The things I wasn't happy with: a hallway counter with board games on it that apparently was not wiped at all, some kind of blue residue on the unwiped floor next to a toilet, some kind of residue left on a mirrored closet door, several mirrored closet doors that were not wiped well, a dresser mirror that appears to be lightly scratched by the cleaning cloth (?), sawdust and dust left on the windowsills because they were not vacuumed as requested, teeny-tiny flecks of black stuff (?) left in two sinks, and a few tiny bits of paper and debris left on the wood floor in random places. I got pictures of some of the areas but cleaned up some before thinking of taking pictures. Also the scratches and dirty spots on the mirrors could not be captured by my camera. I don't think they cleaned the windows at all and I know they didn't touch the window screens. The house looks clean overall but it really wasn't that dirty to begin with: the walls are freshly painted, the carpets are new, the wooden floors are mostly new, the bathtub is new, we don't wear shoes in the house, the kids have not been allowed to mess up the house, and we cleaned and vacuumed just a few weeks ago. Also, the two women didn't have to pick up clothes, move things off the floors, make beds, or clean up any cabinets, drawers or closets. Perhaps my expectations of a (specifically requested) "deep cleaning" from two professional cleaners working for five hours were too high. I forgot to add that they didn't clean the soap holder in the shower and it still has soap scum stuck to it. Just to be clear, almost all the things I pointed out were not areas that need special instructions to clean but were basic items (bathroom floor, mirrors, carpet, etc.) that should be done for any general housecleaning , much less a requested "deep cleaning." Granted, the sawdust from the shoji screens is not a usual thing to deal with but I did note the shoji screens in my original request and all one had to do was open the shoji and the pile of sawdust was right there. Also, someone was home the whole time they were there so if there were any questions, all they had to do was ask you or ask us. But they did get rid of the two spider squatters and for that we are grateful!
    - Sandra L.
  • A
    Accurate Window Cleaning
    Finally, after breaking the five year drought the windows were filthy! The guys did a great job; were calm, efficient and left me with sparkling clean windows. Please forgive the delay in reviewing - had trouble with the password.
    - d o.
  • D
    It took more than 48 hours to hear from the provider after I purchased the deal, in fact, I called them. I was able to make an appointment fir later in the week, which was fantastic...only if they actually showed up. I called when the arrival window lapsed. The owner called back to say they were running late on an earlier appointment and would not be able to keep my appointment. The owner says he tried calling me but never left a message to reschedule. I was going out of town so I didn't call until I returned. By then, they were booked up until almost a month later. I took the first available appointment, which was almost a month later. No one ever called to confirm the appointment and when the day came, no one showed up and no one called. I left a message and so far, have only received an email to call and reschedule. I'm not going to call. No one has ever answered the phone and if anyone calls me back, they don't leave a message. You either want my business or not, and I shouldn't have to keep calling to make an appointment, only to be stood up. At this point I've gone past the 30-day refund period but I will apply the amount I paid to a different deal.
    - Irene S.
  • B
    L A Prestige Window Cleaning
    OK. However, there was an issue was a doubling of the quoted price. Reason for the 100% increase was all windows had pane dividers which understandably increase the labor time to clean windows. Then there was the method used to quantify the number of windows. While the up charges are understandable, it did border on abuse.
    - Tim B.
  • A
    Professional Cleaning
    OK, we don't do cleaning services, h***, I'm over 60 years old and just hired a gardener for the first time.
    We have had a cleaning service one other time years ago. Some relatives were coming in for the Holidays and the house needed a good cleaning. 
    I called a couple of services, Professional Cleaning called me first. I talked with them and went over pricing and schedule; set it up on the first call. 
    I decided we needed the windows cleaned also and check Angie's List for this; turns out that Pro Cleaning does windows.
    Called them back and added window cleaning.
    They scored one point down for Punctuality; their car broke down. No big deal, but I had to call them to find out why they were late. If they would have called me first, would have gotten an A.
    All and all, two people showed up and worked very hard; I mean very hard.
    Three bedrooms, two baths, den, kitchen, and living room; 10 windows.
    I am very pleased and my wife was extatic; how does that go "happy wife - happy life".
    Thanks and we will be calling you again.
    Gary Sisson and Wife
    - Gary S.
  • A
    Accurate Window Cleaning
    We have a large home with many windows, including cathedral type and a skylight. Casement windows with lots of dirt-laden and grimy sills. Rick was courteous, conscientious, and able to accommodate a tight schedule with very little notice. Loving our new sparking clean windows, screens, and sills! Feeling like we can breathe better already! We really appreciate his ability to accommodate our schedule and will be repeat customers for a long time to come!
    - Roxanne C.
  • A
    Accurate Window Cleaning
    Able performed the work, and he is remarkable. The service has been remarkable. They are very great and do wonderful work. I feel they are well worth taking the time to share this review. They're great and anyone who would choose to use them would be very happy with their service.
    - Lewis W.
  • A
    L A Prestige Window Cleaning
    LA Prestige arrived promptly at the appointed time. He went right to work after examining the windows to be cleaned. The windows look excellent. He cleaned the screens but did not wash them with a hose as we would have preferred. Otherwise it was an excellent job.
    - Sidney and Sandra Z.
  • A
    L A Prestige Window Cleaning
    After the discussion with them, there was a misunderstanding on the specialty windows.  I had to cancel my order, but up until that point everything was great.  No hard feelings, just going to end up doing the windows myself.
    - Lawrence B.
  • A
    L A Prestige Window Cleaning
    It turned out fine.  I did need to call them back to re-clean a few windows and he came right back and cleaned six small panes above my dutch door and recleaned the adjacent window.  Scheduling was fine with them.
    - carla s.
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Window Cleaners in Torrance

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