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Dog Grooming reviews in Torrance

  • F
    1st visit was $85....second visit was $65...third visit no show, no call yet they confirmed appointment. I waited an hour and 20 minutes with no call and they make it seem like it's my fault??? I'm the customer....a courteous business would call and say I'm running late. Services are worth the money and don't understand the different pricing....maybe someone is pocketing it on the side in addition to tip???? Who knows....try someone else before putting them on your "short list".
    - Ronald N.
  • A
    Love N Kare Pet Salon
    She is so wonderfully. What is great about Kare is that she loves animals. My previous dog hated being groomed but with Kare it loved being groomed.  My new dog was always very timid but now he loves going to Kare. She is very talented in grooming the animals. When I first adopted my dog he was very scruffy and she washed him and advised me that she did not cut his hair because his type of mixed breed does not require it. She is a very kind and caring person.
    - Jeannette B.
  • C
    The groomer was not familiar with a "lion cut" so my dog looked a very silly with just some "chest hair" left on her that I had to shave her myself afterwards. There was confusion about the price as well. All dogs had a bit of a limp from too short nails and one was leery of sitting down-- can only explain it by either rough handling with anal gland expression (??)--- in the end the woman coordinating the work was excellent, she was professional, good mannered, responsive and answered all of my questions thoroughly, but the groomer seemed a bit nervous and inexperienced or rushed. I will use them again, but ask for a different groomer. I will say, in their defense, that I gave short notice for the appointment so I may have not gotten one of their more regular groomers. I will try again. The service is a wonderful idea and very convenient. (I guessed on the date... couldn't remember exactly when I used them.)
    - Rosalia H.
  • A
    A Shear Pleasure Pet Salon
    I have never had such a great experience at any groomer. Rebecca is the sweetest lady in the world and a TRUE animal LOVER. She welcomes you with a huge smile and positive energy. It contagious! If you live anywhere near A Shear Pleasure and need your pet groomed give A shear Pleasure a try! I know that you will not be disappointed!
    - AR B.
  • A
    I was very pleased with the service and staff.  The entire store was clean.  Everything was close at hand in the enclosed tub area and I couldn't have asked for more.  Shampoo, zoom brush, dryer, towels, ramps, apron all within close reach.  Water pressure and temperature was great. There is a separate drying ledge with more tethering locations so that you don't have to dry on the floor or in the tub.  I was especially glad that the ramp was sturdy and the staff member was right there to help with it and Kayla.  I am definitely coming back.
    - Linda D.
  • A
    Awesome service. The staff members are always so friendly and professional. You can tell they love animals. They always treat my puppy with great care. And they give him lots of hugs. The haircut looked great.
    - Irene F.
  • B
    Fritzy's Pet Care Pros
    It seems that every time I have dealing with the Fritzys office personal it's a major headache. I have used their grooming services for over two years and they still don't know who I am when I call. They have screwed up more than one appointment and blamed my groomer. I make ALL my future appointments through Shirleyann. The office has changed them without my knowledge, cancelled them and then said I called into the office to cancel them, they have changed my appointment to a different time without calling to confirm his with me. It's a crap shoot with the office. I actually try not to deal with them. They have been rude, insisting that I try another groomer, I actually had to tell the mnot to EVER switch groomers on me again.
    The groomers are another entity. Shirleyann is wonderful. She comes, she grooms and shes done. She knows my cats and they love her. I never have problems when Shirleyann comes to the house. She comes in grabs a cat and it's bath time!
    - Susan B.
  • F
    Took my doggie in and spent $217 with adjacent vet for vacination updates so doggie would be eligible for a bath and
    grooming session. Called to make an appointment. That was difficult due to the person answering the
    phone not seeming to know how to do that. Eventually made an appointment for 5pm today, she than talked to someone
    else and decided that my doggie needed an 'Express' treament because he's 11 years old, so she changed the time to 11:30 am.
    That was a lot less convenient, but I said it would work and she put it on the schedule. The night before,
    another girl calls and leaves me a message that they don't do 'Express' on weekends and she is cancelling
    my appointment. I call back as soon as I get the message, and after 20 minutes of being on hold, am told
    no one can take my call. Today I call and they can't take him anytime today or tomorrow. He has a date with
    another good friend doggie on Monday.
    Extremely frustrating persons answering the Petsmart grooming phone. Unreliable, inconsiderate, uncooperative.

    - Gail H.
  • A
    I love Lucky Dawg.  I have been using them for years and have always had a good experience.  Alison is always able to schedule a convienent appointment.  They come to my house which is less stress for me and my dog.  They have always done a good job.  I will continue to use them and recommend their services.
    - Connie C.
  • A
    Fritzy's Pet Care Pros
    Let me start off by saying that their office reservationists have been less than nice in the past and a couple of the "ladies" do have attitudes. However, the groomers are AWSOME!!!!!!!! I regularly have my two persians groomed by Shirlyann. She is awsome. My cats love her, they actually behave for her. She talks to them and treats them with love. My cats trust her and thats a major thing. She trims their coats quickly and has NEVER nicked them or made them bleed in any way. I once took them to another groomer who nicked my cat and then refused to finish the cut because my cat scratched her.
    I always make my appointment with her directly so I don't have to deal with the office staff. Shirleyann is always on time and always calls if she is running early to see if she can come by earlier. I love Shirleyann. She deserves a raise Fritzys!
    Also, her van is ALWAYS clean!!!!!!!!!!!!! She sanitizes her van after every animal so I don't worry about my cats picking up any kind of bugs when she has them. 
    - Susan B.
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Dog Groomers in Torrance

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