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Floor Buffing reviews in Torrance

  • A
    Fuller Natural Stone & Concrete Care
    This was the best experience I have ever had with any contractor!  Larry, the owner, came out, gave me an estimate, and thoroughly explained what they would do. Larry suggested that I mark specific chips, scratches, etc. before the crew came so they could be sure not to miss them.  We discussed the best way to protect nature stone and why scratches occur, even in the most careful homes.  I showed him the products I had been using and he researched one that was unfamiliar to him.  He explained the differences in stone care products.  He sells a cleaning product that he recommends, but doesn't push.  BTW, when I asked to buy their product, hIs crew didn't have any unopened containers with them on the day of repairs, so one employee went to the shop and brought a bottle to me after he finished his work that afternoon.  Talk about above and beyond! 
    Upon (on time) arrival, the uniformed crew of three asked me to show them the work areas: 1. huge peninsula kitchen counter, 2. large master bath floor, counters, tub fascia and tall backsplash, and 3.another bathroom countertop .  They offered to remove their shoes when they saw I wasn't wearing any.  They verified everything Larry had told me.  I showed them one countertop I had forgotten in the quote.  They gave me an estimate and then called Larry to confirm.  They immediately got to work, covering/taping off all adjacent areas so other surfaces wouldn't get wet or damaged. They extended this care around corners and doorways to prevent any possible splatter from getting on anything.  They even masked off a bathtub!  Two of the workers headed off in different directions and the third assisted.  They touched base with me frequently to show each step and asked for input. They explained when things couldn't be repaired, such as stone anomalies.  There were several minute nicks that they said they would try to fill, but doubted that the filler would stick--some did, others didn't.  Larry had warned me about this, so I wasn't surprised.  I was surprised that they made every effort to fill them anyway.  As they were finishing up in the kitchen, one worker wiped down my hardwood floors to remove shoe prints and water droplets.  When I asked if the kitchen had been sealed yet, I was told no.  Then the worker who did it returned and said he had.  He did another coat so I would know for sure, even when I said it wasn't necessary.  (The sheen is different in the kitchen and I thought the sealant is what creates the sheen. They explained that the sheen comes from the polishing step.)
    I highly recommend Fuller Stone Care for any natural stone repairs, polishing, and/or sealing that you may need.  I told them I would be calling them the next time I need their service.....probably in five or so years!  They recommended other do-it-yourself products to use in the meantime.
    - Pamela M.
  • B
    Concrete & marble Transformerz
    unknown
    - Richard R.
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Floor Polishers in Torrance

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