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Roofing reviews in Topanga

  • A
    Preferred Roofing Co
    they made a clear statement of what they would do. they did it quickly and with no fuss. they left the site clean, addressed a couple of minor concerns, and provided us a good experience with a contractor
    - john c.
  • A
    Preferred Home Builders Inc
    work was done as requested and done well they were responsive and helpful pointing out some of the things that were done wrong previously and that needed to be fixed it was a good experience and would hire again
    - john c.
  • A
    Sharp Remodeling Inc
    Our house was built in 1976 and wasn't remodeled since 1979. Our roof looked like a disaster it had leaking and we always called someone to fix the leaking because for 2900 sq feet house they wanted high price for. Finally we decided we had no choice and to replace the entire roof we interviewed couple of companies but when we went up with Gil from Sharp remodeling everything sounded so much better. The price, the quality and the service was awesome!! Thank you Gil
    - Claire C.
  • A
    S & S Roofing
    I found S & S roofing to be extremely knowledgeable and helpful in planning my project.  Not only did they answer my questions, they asked questions of their own covering areas I had not known to ask about.
    - James F.
  • A
    Mitch Hale's Statewide Roofing
    The most honest roofer around! I overlooked writing a review - it's been a long time -- but this man's character stands beyond time. He drove all the way to Topanga, analyzed the problem, and assured us there was no roof problem. At the time, the angle of heavy rains created leaks. If it continued, he'd come back. Never even charged for service call. Next roof problem -- he's the only one.
    - Kathleen C.
  • A
    Eric's Roofing Inc
    Eric was very professional and on time. He did the job  in a timely manner and gave me a a complete review of what repairs were done and a very detailed evaluation of the roof to my recently bought home. I'll be calling him again.
    - Nicolas C.
  • A
    Supreme Remodeling Inc
    We?ve been planning to build an addition to our small home for some time now. We?ve had a lovely 1200 square foot house that we felt is just too small. We are planning to have 2 or 3 kids and we didn?t want to buy a bigger house. We love the neighborhood, it?s close to my work and buying a new house is just too much to deal with. We called a few contractors in the area, we got a bunch of quotes and we?ve finally decided to go with Supreme Remodeling and add a 950 square foot addition to our home.  
    I?ve talked to Micky and ask him if we could see a few of their past jobs and they were happy to give us a phone number and an address of a client (with his approval of course) and we were very impressed. Not just with the final outcome, the guy seemed to be really happy with their service and communication. Patrick (He was the project manager) has shown us the new floor plan before they started the construction work and it looked great. They start working on it a few days later. Patrick was very kind and patient and answered all of our questions. He always returned our calls quickly and he was very easy to talk with.  
    The work included new drywalls and new smooth stucco. Upgraded electricity and plumbing (to support more rooms/baths/toilets) and new Milgard windows and doors. They?ve installed new hardwood floors and it looks just great! very modern and clean. I love it! The new kitchen is spectacular, with new cabinets and tiles - it?s gorgeous.
    They?ve also Remodeled 2 more bathrooms and the master bathroom with steam shower and freestanding tub. Thanks to Micky who was handling all the finishing - everything looks spectacular.  I want to recommend Supreme Remodeling to anyone who needs a home contractor.
    - David B.
  • D
    GM Pacific Pro Construction
    The bulk of the job was completed by the beginning of 2013. Overall the job duration was about 3 months and it went smoothly until the end when some issues arose around the kitchen floor and damages in kitchen. I had a floor specialist I was going to use but GM insisted he could do all the floors just as well if not better and I wouldn't find a better deal anywhere else. I asked him if he could install a matt terra cotta type tile and he said absolutely and assured me of how beautiful that would look in my kitchen. After the installation, the tiles just absorbed everything that fell on them, he came back 3 times to try to make the floor functional as a kitchen floor should be, but the final result was the same, absorbing and staining from anything that dropped on it, even when cleaned up immediately. It had no water resistance at all. He said it needed a high gloss finish and brought me info he printed from the internet insisting this, so I told him to do a high gloss, he never did. He then told me the tiles were a high maintenance material and I would always have this problem with it. If I was going to have problems I wish he would have told me before installation instead of agreeing and assuring me it was going to look beautiful. He also said that I would need to monitor anyone in my kitchen to make sure they didn't spill anything, for if they did it would permanently stain the floor if not cleaned up immediately. This is just not acceptable for a kitchen floor.
    He said he came back 5 times at no expense, he came back 3 times and I did pay extra expenses to him for coming back to redo the floors and I have documents to prove this. After the final attempt, when he said he would do a high gloss, he did not, I asked him about it and he said its a semi gloss he uses in bathrooms and it will work. Unfortunately it did not work and the floor continued to absorb everything like exposed clay would. He placed blame for this dysfunctional floor on me. He told me I was mistreating the floor and it was my fault the floor was absorbing all these stains. I use all natural products in my home and I have never had this kind of problem before.  He clearly was not knowledgable about this area of expertise, but instead of simply admitting this, he became increasingly hostile blaming me for the problem and it caused me a lot of strife. After the last time GM returned on July 23, 2013, I finally told him not to worry about it, for it had become apparent to me that he was not capable of providing me with a functional kitchen floor and I chose to hire a floor specialist that would be more capable of providing me with a functional floor to discuss solutions.
    During the final floor attempt, his worker that did the job did not make efforts to protect my kitchen from the harsh chemicals he used to remove the previous sealer and clean and in this process the bottom veneers of my oven, new refrigerator and new dishwasher were permanently damaged by the splattering of the floor job and they are in need of replacement. When I confronted Gil about this he again turned very hostile and accused me of lying about it.
    I tried to calmly resolve the issue and find a middle ground with him several times, but he was unwilling to. He told me to sue him, I told him I didn't want to sue him but if we couldn't find a way to resolve this in a fair way for both of us I would have to change my reviews, which he then exploded and yelled at me for threatening his reputation, his business and his family with this comment. He was more interested in placing blame then finding a solution. His communication became increasingly hostile, aggressive, and insulting over this past year. I felt like he was trying to bully me. It was a little scary quite honestly. His final words to me were that there would be no resolution. I was disappointed that we could not have peaceful considerate communication. I paid him about $120,000.00 toward all work that he did, and the estimate to repair the appliances was about $800.00. I suggested we meet halfway, he refused insisting that his company was not responsible and that I had mistreating my kitchen.
    I have now been informed that the kitchen floor that GM installed was not done correctly and because of what GM did to it it is completely ruined. I will now have to have the entire floor taken out and replaced. The floor specialist I had also showed me the damage that GM made to my floors, improperly sanding them and not doing a thorough job of removing/applying sealer. I have attached photos of close ups of my floor where you can visibly see the scratches and inconsistency of the sanding job along with some gloss that appears it was applied unevenly. In these photos, you will also notice that the stains almost looks like water marks, for whatever falls on the floor makes a permanent imprint no matter how quickly it is cleaned up.
    I have recently noticed the gate GM installed on the deck is falling apart, which I had also inquired about it not quite closing correctly when he installed it, and a couple of times when he came back for the floors, but he had insisted at that time it was fine. It doesn't close at all now.
    I will say I was very pleased with the interior paint job, and there have been no problems since he installed my roof and deck to date. these things all look very good.
    I hope nothing else falls apart, though, for dealing with any issue with him at this point is a nightmare.
    I lost faith in him.

    -I also posted pictures of the permanently stained and soiled floor, as well as damages on the kitchen appliances, as you will see only exist on the bottom 3-5 inches of the appliances, obviously visual the splatters and staining came from the floor job, the upper parts of the appliances are in mint condition.

    In response to GM's comments:
    GM did not work under a designer. My stepmother helped me with design decisions, but he always had direct communication with me.
    My stepmother has a floor specialist she has worked with several times that she had suggested for both the wood floors and the kitchen who installed the exact flooring in 2 kitchens of homes she owned with no problems. Gil insisted he could do this job no problems and that he would give us the best deal we could ever find.
    -Wood Floors Issue: I did not change my mind on the colors for the floor, I always know I wanted a dark brown stain with no red in it. I followed Gil's instructions to buy the stain from Home Depot. When GM failed at their attempt to stain my floors, he initially took complete responsibility and admitted he was very unhappy with the results, and assured me he would hire "the best floor guy in the business" to do the job correctly. I thought that was very integral of him and was very appreciative. But he then said later that my pine wood floors and the stain I bought was high maintenance, along with his comments about me below, which are inaccurate. I in no way delayed the process.
    -Concerning the Kitchen: GM insisted they came back 5 times, they did not, they came back 3. I never asked them to come back again after their last attempt (noted above). The issue I wanted to resolve with GM was of the damages GM made to my kitchen appliances. Now that I have learned that GM is responsible for completely ruining the kitchen floors and they will now have to be completely removed and replaced, I would like to find a resolution to this as well. He also declares the dark stains on my kitchen appliances are 10-15 inches from the ground. I have submitted more pictures with a ruler measuring the exact amount of inches from the bottom of the appliances up to where they disappear.
    -The broken gate is still on its hinges, but as you can see, it doesn't close anymore.

    - michele b.
  • C
    GM Pacific Pro Construction
    I initially hired GM Pacific Pro to put a new roof on my house. I had mentioned that I was planning other renovations at my house and Gil Moscovich, the head contractor and owner of the company, said they could do the work. Overall I was happy with the work, but an issue arose at the end about the floor and damages in the kitchen and he became hostile. I found his communication aggressive and intimidating in confronting this issue. I asked him how we could resolve this issue in a way that would be fair to both of us and he told me to sue him. He was more interested in placing blame than finding a solution. I invested about $100,000.00 toward all the work, the final issue was estimated to be $800.00 to fix, I suggested we each pay half, he was unwilling to even suggest something that would be fair for both of us. His last words to me were the issue would not be resolved. He also exploded on me saying if I posted a bad review I would be threatening him, his business and his family. The duration of the job was three months and it went smoothly until this point and I am grateful for much of what he did, but I will not be able to hire him in the future nor would I call him for any repairs or malfunctions of the job he already completed given his disposition. I am doubtful he honors his warranties. It's disappointing. I lost faith in him.
    - michele b.
  • D
    Hunters Roofing
    The boss, Mark came out. He was friendly, seemed knowledegeable. The company was fully bonded and insured. I signed the contract and that was the last I saw of Mark. Two workers came to my house. One older, one younger. They began to dismantle the preexisting roof as this was a total roof replacement. I was concerned that they did not lay down any type of protection on my deck and mentioned it to them. They told me not to worry, that the deck was safe and that they were being careful. While carelessly tossing pieces of the old roof off onto the deck they managed to knock off the end of my rain gutter and spout. That in turn broke a window when it fell. They did not mention any of this to me. I had to bring it up to them.

    When the debris was cleared away, I could see that they had ruined my redwood decking. The careless throwing of roof debris from my second floor had caused huge gouges in the wood. When I complained to Mark, he made his workers go to the lumberyard to buy new wood to replace the ruined boards. The only thing they said to me was that "redwood is really expensive." No kidding. During the job,  one of the guys worked really well, while the other took off to sit in the truck talking with girlfriend in Spanish on the phone it seemed like the whole time.  When I finally asked him in English who was on the phone, He told me that he was "talking to the boss". I then replied in Spanish that it is interesting that he calls his girlfriend the "boss". Yeah. I speak Spanish fluently. Mark later admitted this guy was new and indicated he had a predilection for making personal phone calls on the job.

    They finished the roof on time. Mark charged me $200 less than the quote because of the destruction and inconvenience caused by his workers. I was left to deal with the broken window myself.  When the workers had left and I was settling up I mentioned to  Mark that  his workers had left left literally hundreds of nails around my property because of their carelessness. I showed him all of the nails on the ground. He picked up about thirty nails by himself. I was left picking up nails for months. Three months later one of the nails required a vet visit to pull it out of my dog. It is now NINE MONTHS since this roof was completed and I am STILL picking up nails that were left strewn around my house.

    The roof itself is holding up well but we have not had any major rains to really put it to the test.. I am keeping my fingers crossed. I am updating this because while checking into a remodel a close friend who is a contractor checked out this roofing job. He told me that the finished roof seemed fairly well done with a few exceptions, but that for the square footage he felt I was seriously overcharged.
    - Lisa B.
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Roofing Contractors in Topanga

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